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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.72 / 5 (68)


4.5 / 5

Value for Money

5.0 / 5

Customer Support

5.0 / 5


4.5 / 5

Last Review Written

February 10, 2021


  • Pros

  • Support is incredible, the team at salesmate never complain at what I may think is wrong. They listen and have made great strides for a rock solid product.

  • I love Salesmate. The UI is clean, the customer service team is very responsive. They offer a large amount of pipelines for a small price so it scales well. Much better alternative to Zendesk.

  • Cons

  • The UI can be better. Sometimes it confusing and the loading times a bit slow. That said, it's still a great product.

  • Sometimes, key functions are tucked away. They are there, but implemented in un-obvious ways. Once you get used to the UI and look at the support videos, it comes together well.


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