About SalesNOW

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including contact, deal, case and lead management, company tracking and sales reporting. It is also available for on-premise deployment.

SalesNOW allows users to take sales notes, log their calls, and capture emails automatically; train new employees by keeping corporate account histories of clients; gain a dashboard view of activities of sales representatives; and view various sales data, including next steps on leads, deals, and cases.SalesNOW also allows users to customize tabs, reports, and data fields and provides visual, graphi...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8

80 Reviews of SalesNOW

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(52)

52

4 stars

(20)

20

3 stars

(6)

6

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 80 results

July 2018

User Profile Picture

Sarah from Hotel Resources

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Great product! Very affordable and versatile for our sales needs

Pros

We switched to SalesNow from a much pricier product and couldn't be happier. Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING! Our Account Manager, Caleb, continues to go above and beyond! I have recommended SalesNow to many of our clients and wouldn't hesitate to recommend to anyone needing a highly customizable, versatile, affordable sales solution.

Cons

There are very few cons. Anything challenging we've encountered, we've been able to find a solution or workaround, thanks to our account manager and the development team.

September 2020

Jason from American Bus Sales

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

SalesNOW has been an excellant product for our company.

Our experience with SalesNOW has been fantastic - from the migration, through continued support, and very quick response times, to new projects.

Pros

The software is easy to understand and use, even for those who are not so technically savy.

Cons

That our salesmen don't use it to it's fullest capability.

Reasons for Choosing SalesNOW

Not as complex to set up and use, better, more personalized support. Recommendation from collegue.

Reasons for Switching to SalesNOW

We wanted a more useful cloud-based solution with current support.

April 2021

Rusty from St. George Area Economic Development

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Great Product that provides fantastic value!

Easy. From the demo to setup and customization, this product was was easy to learn, setup, and use. Great customer support and training made the setup and learning process quick and easy.

Pros

Web-based CRM and access to all project information, documents, and notes.

Cons

Clunky dashboard for project management without some additional customization.

Reasons for Choosing SalesNOW

I tested 6 CRMs and went with SalesNOW due to it being the best value for a small organization. I like the ease of access and software integration options.

August 2018

TONY from Star Tractor Ltd.

Company Size: 11-50 employees

Industry: Machinery

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

August 2018

Good value, necessary features, no frills

Overall a very positive experience. Very good and accessible tech support. Good price point. Has all the features I "need" (would like to be able to scan business cards with OCR directly into database).

Pros

The lower cost as compared to other options. The minimalist design - I use a fairly high percentage of the available features, whereas other products I looked at, I would have utilized a very small percentage of the available features (and consequently would have paid for a lot of features I would never use).

Cons

It is quite slow at times, especially when sorting / filtering / searching. Lack of ability to scan business cards. Clunky navigation at times. For example, when entering a new company and then adding a contact, once saved, it goes back to my main screen of alphabetically listed companies. Then I have to find the company again, open it, and add another contact.

March 2021

Roland from DEKAN Marketing Services

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Best Feature Rich CRM Software at an affordable Cost with Excellent in-person Customer Support

Nothing but praise for SalesNow working out-side the box to customize their stander CRM plat-form to meet the needs of my customers and products or services sold.

Pros

While SalesNow has a rich CRM feature set, what makes SalesNow stand out among their competition is the support staff with superior knowledge, friendly demeanor , and in-person support.

Cons

Nothing that has hurt my business when using SalesNow but I'd like to be able to store a customer's contact photo as part of my contact's record field.

Reasons for Switching to SalesNOW

Cost and in-person support