SalesSeek Software


 

SalesSeek is a cloud-based customer relationship management (CRM) solution suitable for small, midsize and large enterprises. Primary features include sales funnel management, contact management, marketing automation, email marketing and reporting.

SalesSeek allows users to manage leads, track customer service, monitor business relationships and assess business operations. Other features include a marketing dashboard, visitor tracking, configurable role-based access to business data, lead-quality tracking and campaign return on investment reports.

Integrations include financial software, email marketing applications, social-media sites, forms automation and landing page applications. These include Experian, Xero, Sage One, Quickbooks, DocuSign, Zendesk, Mailchimp, LinkedIn, Twitter, Facebook, Wordpress and others.

SalesSeek is available with monthly subscription pricing. Support is available via email and over the phone. Other support options include an online knowledge base and in-app support.

 

SalesSeek - Contact page
 
  • SalesSeek - Contact page
    Contact page
  • SalesSeek - Email marketing
    Email marketing
  • SalesSeek - Leads dashboard
    Leads dashboard
  • SalesSeek - Mobile app
    Mobile app
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

33 Reviews of SalesSeek

Showing 1-20 of 33

 

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Peter from Goods Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great alternative to Hubspot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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The core CRM may cost more than the free HubSpot, but as soon as you start using HubSpot properly, it becomes eye-wateringly expensive. SalesSeek is a capable (albeit slightly overdesigned) alternative that is far better value.

Good, well thought through features.

The price and LinkedIn functionality has persuaded us to move over from HubSpot.

Pros

In addition to the perfectly competent set of features for adding organisations, clients and deals, there are some nice features that set SalesSeek apart from the myriad of CRM out there: particularly like the LinkedIn Enrichment which quickly adds new leads from LinkedIn.

The sales funnel is nice.

Also like the capability to separate deal revenue by services and product.

Cons

The UI is a bit... not right. Nothing badly wrong, but just not as slick as HubSpot. It gives the impression of a junior graphic designer being let loose on what should be a practical business tool.

Also something not quite right with the search capabilities in list view for orgs and individuals.

Its just that it does not quite feel like a serious business tool.

Still, this is a bit nit picking and some people do seem to think its pretty. I am sure it will evolve and nothing to stop your using it.


Review Source: Capterra
 

Naomi from First City Monument Bank Limited
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

SalesSeek makes our business processes less complex.

Ease-of-use

Functionality

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SalesSeek helps simplify our business processes by making it easy for the sales department to attract and grow sales leads ,nurture customer ,business prospects and more importantly close deals.

Pros

SalesSeek is a technologically innovative program which enable the sales department in my organization better visualize a deal ,in a way no other Sales CRM program I have used does. More importantly ,I like how I am able to view all of the details of a deal at a glance.Making it easy for me to know the number of deals we are currently following, how big each deal is ,what customers and clients does the deal involve and their past activity with my organization.

Cons

Intuitiveness is my only reservation on this program. Information seem to be too clustered ,especially when viewing the details of a deal and from my personal experience ; SalesSeek is probably not the best software to learn easily,at least for me.

Review Source: Capterra
 

Max from Bespoke

February 2018

February 2018

Some of the best software customer service I've ever seen.

Ease-of-use

Functionality

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Value for Money

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Pros

Solid CRM with a plethora of features and integrations to help me automate my work. Incredible customer service that always gets back to me quickly and thoroughly, ensuring all questions I have are followed up on.

Cons

The web interface sometimes has issues. This is continually improved. I sometimes would like more powerful search tools and email integration as well, but am still refining my workflow.

Review Source: Capterra
 

Jonathan from Hyde Park Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

An outstanding CRM system with excellent customer support!

Ease-of-use

Functionality

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Value for Money

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So far SalesSeek has given us a great visual of all our deals and their progress, whilst providing a fantastic platform to hold all of our customer details.

Pros

The visual aid of SalesSeek allows us to see all of our deals in one place, with an indication of their value and how far they have progressed.
The customer support has been excellent in assisting with aspects of the tool we needed some guidance with

Cons

Nothing as of yet that the customer support team have not been able to correct for us, only small resolvable issues

Review Source: Capterra
 

Elliott from GrowthEnabler

November 2017

November 2017

Tremendous software, phenomenal value, incredible customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

SalesSeek is a disruptor in the realm of CRMs.

Features include: CRM, Sales Funnel Management, Automated Email campaigns, Social Listening, Website tracking, Reporting, Forecasts, (assigning) Tasks amongst team members, email address lead capture, and more.

Their UX is one-of-a-kind, and having spent weeks reviewing many vendors, SalesSeek outdoes many of the bigger players; both in terms of simplicity, automation triggers and comprehensiveness.

The SalesSeek customer service is without-a-doubt some of the best customer service I have ever experienced. They pride themselves on it, and do so with good reason.

Rate at which updates are being released is insane.

Cons

Once you get used to the new software - as with any - you're up and running in no time.

Current integrations aren't as diverse as the likes of SalesForce (to be expected), but the current integrations are more than sufficient - plus new integrations are frequently added.

Review Source: Capterra
 

georgia from Szerelmey

September 2017

September 2017

Really user friendly once you've been given and introduction

Ease-of-use

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Pros

Makes life a lot easier. Everything in one place. Keeps everyone up to date with where we're at with projects.

Review Source: Capterra
 

andy from Virtual Sales Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

It is CRM but not as you know it!!

Ease-of-use

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Too early to tell but having visual representation of my sales pipeline is key for us a growing organisation

Pros

SalesSeek is so easy to set up and install. I like the look and feel and the integration with Office 365 means that I can add an email address and my records are updated in SalesSeek. We have also set up an automatic feed for our inbound leads from web site, telephone leads, Facebook, twitter etc and they get an email from me as soon as they fill out a form on our web site. We have looked at using CRM's in the past but never found one that was simple to use but powerful - We have now and their support team are always on hand with help and advice. We would recommend SalesSeek for anyone needing powerful CRM with great integrations.

Cons

Having installed the free version and evaluated we went straight for the Growing edition and today have found nothing that we do not like!

Review Source: Capterra
 

Tony from Skin Matrix Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great Visual CRM, simple but powerful

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Pros

My staff find it easy and intuitive rather than overbearing and complex. Absolutely love the visual nature of SalesSeek and especially the "Deal" section. It can deal with a large number and still seem manageable compared to long lists.
The Support from SalesSeek is second to none, any issue or assistance required is acted upon and dealt with very quickly.

Review Source: Capterra
 

Zo from ResDiary

June 2017

June 2017

Easy to use and great support!

Ease-of-use

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Pros

Easy to navigate and great to keep all your contacts organised. The support team are also great at responding to any questions or queries quickly.

Cons

As a new user I haven't used SalesSeek a whole lot and so far have no complaints. At times it can be a bit slow when updating records but this is nothing major.

Review Source: Capterra
 

Morika from ResDiary
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

I did take a fair few weeks to get used to it, but the more I use it the more I love it.

Ease-of-use

Functionality

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Pros

Customer Support is out of this world. So helpful. I work in Customer Success with particular focus on our group customers and SalesSeek is fantastic for this. It allows me to group and access them so easily and gives me constant link to all important persons.

Cons

It could maybe tone down the bright colours a little bit - also if we could pick 1 main contact per record (so that they know who to refer to when we are sending out a campaign)

Review Source: Capterra
 

Adam from Video Ink Ltd.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Very good!

Ease-of-use

Functionality

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Pros

Easy to use solution which ecompasses everything which our business needs. Fantastic app for SME's..

Review Source: Capterra
 

Shona from ThisWay Global Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Nice CRM for start ups

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quick and easy to start using, great integration with Direct Marketing tactics and Xero integration is a bonus. SaleSeek proactively monitor support desk and bugs are fixed sometimes within hours. Product is clearly going to improve over time so it's good to get in early and help them build something which will work with our business.

Pros

As input in previous comments

Cons

Doesn't include API links with Social Media and email to keep up to date with what sales contacts are doing.

Review Source: Capterra
 

Sean from Sine Wave Entertainment
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great experience with Salesseek

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Good experience, with great customer service. For the most part, intuitive. Certainly built by users of other CRMs who created a wish list of what they really wanted in a CRM and then built it!

Pros

Intuitive

Cons

Nothing so far (it's a bit slow, but I'm sure that will be dealt with)

Advice to Others

No

Review Source: Capterra
 

Zsolt from Alternergy Ltd

March 2017

March 2017

BEST SALES Support I've ever used

Ease-of-use

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I'm amazed with the creative features offered by SalesSeek!
Very easy to use! I would definitely recommend this to anyone who want to keep full control over sales. Especially for businesses with on road people.

Review Source: Capterra
 

Harry from WikiHouse Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Finally something I enjoy using

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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SalesSeek provides a great alternative for the young growing businesses out there. It's not clunky like many alternatives, it's intuitive, easy to use, and pleasant to look at! This is really helping us manage our contact database that is growing everyday. Before we were overwhelmed with spreadsheets and people's contact details scattered. Now we can be smart about managing contacts and also how we interact with them through the various marketing functionality.

Pros

Visualisations and the intuitiveness of the UX/UI

Cons

Deleting large amounts of contacts sometimes takes a little while to process however this is not something we do that often.

Advice to Others

Give it a go, it's easy to import and export data. You've got nothing to lose, only the potential to gain having a better CRM system.

Review Source: Capterra
 

Sue from Abi ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Ease of use

Ease-of-use

Functionality

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Value for Money

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SalesSeek is relatively easy to use but if you get stuck the support team are there to assist. The dashboard gives an overview of leads and deals at a glance, contacts and individuals are easy to find with the Search Feature. Leads can easily be identified with a referal system.

Pros

The Dashboard

Cons

Nothing

Advice to Others

Lots to do with it. I am using it daily and still learning

Review Source: Capterra
 

Chris from Get My First Job Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Solid operation for a Sales CRM

Ease-of-use

Functionality

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Customer Support

Value for Money

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I have been using Sales Seek since joining GetMyFirstJob in December. Coming from a Salesforce background I found I very easy to adapt to and it translates easily from SFDC.

I liked the simplicity and visual representation of deals in my pipeline however there may well need to be some prioritisation of who has the authority to do what to their colleagues deals. This wasn't an issue for me but in a larger organisation it would represent a can of worms for line managers to deal with in their teams

Overall - It's a solid platform with good autonomous marketing ability

Pros

SImplicity, marketing, visual pipeline management

Cons

Lack of controls on who can do what to records and deals

Advice to Others

Increase controls on who has authority to do admin a record and also a clearer way of importing data

Review Source: Capterra
 

James from FB Ltd

March 2017

March 2017

It meets our current needs in many ways.

Ease-of-use

Functionality

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We basically use Salesseek as a CRM database for our outbound B2B marketing. For this we use a lot of custom fields, custom filters and custom groups to allow us to target leads accurately and efficiently. Salesseek is pretty powerful for this and is easy to set up. However, we often suffer from performance issues (these tend to get solved) that customer service is reasonably quick to respond to but cannot really fix. The product has also been fairly limited in certain functionality (particularly mailshots for us) though this has now improved as well.

Review Source: Capterra
 

Charlie from Fudge Animation Studios
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Incredibly easy to use and responsive support

Ease-of-use

Functionality

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SalesSeek has been an excellent tool from a Sales and Marketing perspective. It allows both teams to work in sync and gives an excellent overview into the running of the business.

You cannot fault the staff, who are always on hand to help and are extremely efficient at getting your problem solved.

Very easy to use interface that is very pleasing on the eye.

Overall, I would definitely recommend this to businesses of all sizes who want to maximise their sales and marketing efforts.

Pros

Easy to use
Very Pretty
Staff are very helpful and efficient

Cons

Nothing

Review Source: Capterra
 

Jonathan from Szerelmey Ltd

March 2017

March 2017

Value for money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Salesseek is certainly value for money. They have a proactive approach to making company-specific alterations and the customer service is quick and personal. In places the system can be rigid (especially regarding search parameters) and sometimes over-simplistic but the system does what we require it to do.

Pros

It is value for money and the funnel display is good/simple to use.

Cons

The rigid search parameters - things like spaces and plus signs instead of ampersands means people using our system often miss existing entries and create duplicates. The grouping is sometimes a bit clunky and messy. The web analytics that show where people are viewing the site from are essentially irrelevant because they just show service provider not actual companies.

Advice to Others

No

Review Source: Capterra