SalesSeek software


SalesSeek is a cloud-based customer relationship management (CRM) solution suitable for small, midsize and large enterprises. Primary features include sales funnel management, contact management, marketing automation, email marketing and reporting.

SalesSeek allows users to manage leads, track customer service, monitor business relationships and assess business operations. Other features include a marketing dashboard, visitor tracking, configurable role-based access to business data, lead-quality tracking and campaign return on investment reports.

Integrations include financial software, email marketing applications, social-media sites, forms automation and landing page applications. These include Experian, Xero, Sage One, Quickbooks, DocuSign, Zendesk, Mailchimp, LinkedIn, Twitter, Facebook, Wordpress and others.

SalesSeek is available with monthly subscription pricing. Support is available via email and over the phone. Other support options include an online knowledge base and in-app support.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

31 Reviews of SalesSeek

Showing 1 - 20 of 31

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  • Max from Bespoke

    February 2018

    Some of the best software customer service I've ever seen.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Solid CRM with a plethora of features and integrations to help me automate my work. Incredible customer service that always gets back to me quickly and thoroughly, ensuring all questions I have are followed up on.

    Cons

    The web interface sometimes has issues. This is continually improved. I sometimes would like more powerful search tools and email integration as well, but am still refining my workflow.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jonathan from Hyde Park Solutions

    Number of employees: 11-50 employees

    December 2017

    An outstanding CRM system with excellent customer support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    So far SalesSeek has given us a great visual of all our deals and their progress, whilst providing a fantastic platform to hold all of our customer details.

    Pros

    The visual aid of SalesSeek allows us to see all of our deals in one place, with an indication of their value and how far they have progressed.
    The customer support has been excellent in assisting with aspects of the tool we needed some guidance with

    Cons

    Nothing as of yet that the customer support team have not been able to correct for us, only small resolvable issues

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Elliott from GrowthEnabler

    November 2017

    Tremendous software, phenomenal value, incredible customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    SalesSeek is a disruptor in the realm of CRMs.

    Features include: CRM, Sales Funnel Management, Automated Email campaigns, Social Listening, Website tracking, Reporting, Forecasts, (assigning) Tasks amongst team members, email address lead capture, and more.

    Their UX is one-of-a-kind, and having spent weeks reviewing many vendors, SalesSeek outdoes many of the bigger players; both in terms of simplicity, automation triggers and comprehensiveness.

    The SalesSeek customer service is without-a-doubt some of the best customer service I have ever experienced. They pride themselves on it, and do so with good reason.

    Rate at which updates are being released is insane.

    Cons

    Once you get used to the new software - as with any - you're up and running in no time.

    Current integrations aren't as diverse as the likes of SalesForce (to be expected), but the current integrations are more than sufficient - plus new integrations are frequently added.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • georgia from Szerelmey

    September 2017

    Really user friendly once you've been given and introduction

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Makes life a lot easier. Everything in one place. Keeps everyone up to date with where we're at with projects.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • andy from Virtual Sales Ltd

    Number of employees: 11-50 employees

    September 2017

    It is CRM but not as you know it!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Too early to tell but having visual representation of my sales pipeline is key for us a growing organisation

    Pros

    SalesSeek is so easy to set up and install. I like the look and feel and the integration with Office 365 means that I can add an email address and my records are updated in SalesSeek. We have also set up an automatic feed for our inbound leads from web site, telephone leads, Facebook, twitter etc and they get an email from me as soon as they fill out a form on our web site. We have looked at using CRM's in the past but never found one that was simple to use but powerful - We have now and their support team are always on hand with help and advice. We would recommend SalesSeek for anyone needing powerful CRM with great integrations.

    Cons

    Having installed the free version and evaluated we went straight for the Growing edition and today have found nothing that we do not like!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tony from Skin Matrix Ltd

    Number of employees: 2-10 employees

    June 2017

    Great Visual CRM, simple but powerful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    My staff find it easy and intuitive rather than overbearing and complex. Absolutely love the visual nature of SalesSeek and especially the "Deal" section. It can deal with a large number and still seem manageable compared to long lists.
    The Support from SalesSeek is second to none, any issue or assistance required is acted upon and dealt with very quickly.

    Review Source: Capterra
  • Zo from ResDiary

    June 2017

    Easy to use and great support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to navigate and great to keep all your contacts organised. The support team are also great at responding to any questions or queries quickly.

    Cons

    As a new user I haven't used SalesSeek a whole lot and so far have no complaints. At times it can be a bit slow when updating records but this is nothing major.

    Review Source: Capterra
  • Morika from ResDiary

    Number of employees: 51-200 employees

    May 2017

    I did take a fair few weeks to get used to it, but the more I use it the more I love it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer Support is out of this world. So helpful. I work in Customer Success with particular focus on our group customers and SalesSeek is fantastic for this. It allows me to group and access them so easily and gives me constant link to all important persons.

    Cons

    It could maybe tone down the bright colours a little bit - also if we could pick 1 main contact per record (so that they know who to refer to when we are sending out a campaign)

    Review Source: Capterra
  • Adam from Video Ink Ltd.

    Number of employees: 2-10 employees

    May 2017

    Very good!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use solution which ecompasses everything which our business needs. Fantastic app for SME's..

    Review Source: Capterra
  • Shona from ThisWay Global Ltd

    Number of employees: 11-50 employees

    March 2017

    Nice CRM for start ups

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quick and easy to start using, great integration with Direct Marketing tactics and Xero integration is a bonus. SaleSeek proactively monitor support desk and bugs are fixed sometimes within hours. Product is clearly going to improve over time so it's good to get in early and help them build something which will work with our business.

    Pros

    As input in previous comments

    Cons

    Doesn't include API links with Social Media and email to keep up to date with what sales contacts are doing.

    Review Source: Capterra
  • Sean from Sine Wave Entertainment

    Number of employees: 11-50 employees

    March 2017

    Great experience with Salesseek

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good experience, with great customer service. For the most part, intuitive. Certainly built by users of other CRMs who created a wish list of what they really wanted in a CRM and then built it!

    Pros

    Intuitive

    Cons

    Nothing so far (it's a bit slow, but I'm sure that will be dealt with)

    Review Source: Capterra
  • Zsolt from Alternergy Ltd

    March 2017

    BEST SALES Support I've ever used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'm amazed with the creative features offered by SalesSeek! Very easy to use! I would definitely recommend this to anyone who want to keep full control over sales. Especially for businesses with on road people.

    Review Source: Capterra
  • Harry from WikiHouse Foundation

    Number of employees: 2-10 employees

    March 2017

    Finally something I enjoy using

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SalesSeek provides a great alternative for the young growing businesses out there. It's not clunky like many alternatives, it's intuitive, easy to use, and pleasant to look at! This is really helping us manage our contact database that is growing everyday. Before we were overwhelmed with spreadsheets and people's contact details scattered. Now we can be smart about managing contacts and also how we interact with them through the various marketing functionality.

    Pros

    Visualisations and the intuitiveness of the UX/UI

    Cons

    Deleting large amounts of contacts sometimes takes a little while to process however this is not something we do that often.

    Review Source: Capterra
  • Sue from Abi ltd

    Number of employees: 2-10 employees

    March 2017

    Ease of use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SalesSeek is relatively easy to use but if you get stuck the support team are there to assist. The dashboard gives an overview of leads and deals at a glance, contacts and individuals are easy to find with the Search Feature. Leads can easily be identified with a referal system.

    Pros

    The Dashboard

    Cons

    Nothing

    Review Source: Capterra
  • Chris from Get My First Job Ltd

    Number of employees: 11-50 employees

    March 2017

    Solid operation for a Sales CRM

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using Sales Seek since joining GetMyFirstJob in December. Coming from a Salesforce background I found I very easy to adapt to and it translates easily from SFDC. I liked the simplicity and visual representation of deals in my pipeline however there may well need to be some prioritisation of who has the authority to do what to their colleagues deals. This wasn't an issue for me but in a larger organisation it would represent a can of worms for line managers to deal with in their teams Overall - It's a solid platform with good autonomous marketing ability

    Pros

    SImplicity, marketing, visual pipeline management

    Cons

    Lack of controls on who can do what to records and deals

    Review Source: Capterra
  • James from FB Ltd

    March 2017

    It meets our current needs in many ways.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We basically use Salesseek as a CRM database for our outbound B2B marketing. For this we use a lot of custom fields, custom filters and custom groups to allow us to target leads accurately and efficiently. Salesseek is pretty powerful for this and is easy to set up. However, we often suffer from performance issues (these tend to get solved) that customer service is reasonably quick to respond to but cannot really fix. The product has also been fairly limited in certain functionality (particularly mailshots for us) though this has now improved as well.

    Review Source: Capterra
  • Charlie from Fudge Animation Studios

    Number of employees: 2-10 employees

    March 2017

    Incredibly easy to use and responsive support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SalesSeek has been an excellent tool from a Sales and Marketing perspective. It allows both teams to work in sync and gives an excellent overview into the running of the business. You cannot fault the staff, who are always on hand to help and are extremely efficient at getting your problem solved. Very easy to use interface that is very pleasing on the eye. Overall, I would definitely recommend this to businesses of all sizes who want to maximise their sales and marketing efforts.

    Pros

    Easy to use
    Very Pretty
    Staff are very helpful and efficient

    Cons

    Nothing

    Review Source: Capterra
  • Jonathan from Szerelmey Ltd

    March 2017

    Value for money

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Salesseek is certainly value for money. They have a proactive approach to making company-specific alterations and the customer service is quick and personal. In places the system can be rigid (especially regarding search parameters) and sometimes over-simplistic but the system does what we require it to do.

    Pros

    It is value for money and the funnel display is good/simple to use.

    Cons

    The rigid search parameters - things like spaces and plus signs instead of ampersands means people using our system often miss existing entries and create duplicates. The grouping is sometimes a bit clunky and messy. The web analytics that show where people are viewing the site from are essentially irrelevant because they just show service provider not actual companies.

    Review Source: Capterra
  • Eloy from Lifang Ltd

    Number of employees: 2-10 employees

    March 2017

    Cool but not full

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Even when I think is a pretty powerful tool, I think it has a great weak point: It doesn't have a feature or tool or plug-in for Project Managing. I think that's something that would make the software a 100/100.

    Pros

    Holds all my contacts organised and at hand.

    Cons

    Information can be easily overlapped and there is no easy way of amending it.

    Review Source: Capterra
  • Olivia from Enable Business Solutions

    March 2017

    Olivia's review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have loved using SalesSeek, everything about it is easy to use and has helped us as a business, they way we work.

    Review Source: Capterra
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