





Email design templates






Supported Operating System(s):
Web browser (OS agnostic)About SendinBlue
SendinBlue is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite.
SendinBlue allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via SendinBlue’s SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more.
SendinBlue also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. ...
Email design templates
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2019
Matthew from Atlas Internet Marketing LLC
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
November 2019
Great value for small businesses
Really positive. I have been able to set up my own business and others with SendInBlue and they like it a lot. Definitely worth the value.
Pros
Very low cost with a lot of features including unlimited contacts. The only limit really is 300 emails per day max but when you are starting out with email marketing that's not a big deal, especially with newsletters. They have a very nice automation workflow process that has a lot of options similar to big competitors that cost more. Also, if you need to create a new email template it has the option to open a new tab and then easily refresh it, unlike other competitors. The API connection is easy to find and work with. Overall a great software solution for small businesses.
Cons
Not much of anything, I have seen other systems have a few more features in the automation builder but those were not really used anyway.
Reasons for Choosing SendinBlue
I like the automation builder over Mailchimp, its more intuitive and you can see how the automation is laid out. Plus I tried a few campaigns on mailchimp and had more bug issues.
Reasons for Switching to SendinBlue
Cost vs features. Active campaign only has the API feature on plans starting about $50/month or more and with how little we used those extra features didn't justify the cost.
March 2020
Anmol from Copyleaks
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
1.0
Functionality
4.0
March 2020
Email marketing for small budget
I have had a good experience but I wouldn't call it the best. Given a smaller budget we have, we are kind of stuck with them.
Pros
I like the account management service that you get with the enterprise solutions. You get a representative who is attached to your account and works With you closely to help with all deliverability agendas.
Cons
Their customer support. Their customer support is pretty bad and one the worst issues I face. They operate only during specific times during the week, which may often not work well even for companies those who are based on the US. Secondly, it seems like they're always flooded with calls so you can't get to them on the first call, almost always. Then on top of that they don't return your calls when they're unavailable.
Reasons for Choosing SendinBlue
Pricing was the biggest reason. Moreover, they promised services that seemed at par with the comparison.
Reasons for Switching to SendinBlue
We wanted all our email capabilities under one roof. SendinBlue seemed like the best option to go with.
November 2020
Alessandro from SmanApp srl
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2020
Fantastico
Avevamo un problema di tracciamento delle mail transazionali e volevamo uno strumento che a prezzo competitivo e con delle belle API ci permettesse di monitorare constantemente l'esito degli invii.
Pros
Mi piace il fatto di avere una soluzione all in one per la gestione delle mail, degli sms sia di tipo transazionale che di eventuali campagne di mail marketing. Ottime API e librerie fornite dall'azienda per il collegamento con l'infrastruttura.
Cons
Il motore di creazione dei template, l'ho trovato ancora un po' troppo grezzo.
Reasons for Choosing SendinBlue
Perché preferisco lavorare con aziende "nuove" che non abbiano troppo il look enterprise.
August 2020
Anonymous
Company Size: 201-500 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
August 2020
Worst company to deal with - Stay away!
Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal. I've been using them for almost a year, when suddenly they deactivated the account, saying there was a complaint. That's it: someone makes a complaint, you have no chance to defend yourself, and they DEACTIVATE the account??? What happens with all the customer information I had stored there? What happens with the SMS credits I purchased? What happened with the monthly subscription? Went on their Facebook page and guess what, I found at least 2 other customers having the EXACT same issue. Which FB page is also a joke, there's no engagement with THEIR customers. Now I understand why they are such a cheap alternative.... because their service is the same: cheap
Pros
There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage
Cons
No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY!
Reasons for Choosing SendinBlue
Because I looked at saving 2 extra dollars, why wasting hundreds with Sendinblue
Reasons for Switching to SendinBlue
Fooled by their pricing
October 2020
Diego from diegogaona.com
Company Size: 1 employee
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
October 2020
Incredible tool
It helps very much in my automations using JS scripts on my site or scripts (via API) in my computer. Very good to send newsletters too, with a high send limit. And I use to all my transactional e-mail of my Wordpress website using the plugin. Much better than PHP mail.
Pros
Great free tier Marketing Automation tool with many types of workflows Great limit to send e-mail marketing and transactional emails Nice plugins for Wordpress Easy to make e-mail templates and preview then with many options Connection with other tools using API Simple API with many functions JS to automation easy to setup Great support (even in portuguese)
Cons
Sometimes the platform is a little slow, but I think it's temporary because the suddenly increase of users.l
Reasons for Choosing SendinBlue
Better free tier and features
Reasons for Switching to SendinBlue
Better free tier, better functionalities, more freedom to implement.