About Socious Online Community


Higher Logic Online Communities, formerly know as Socious, is a provider of private online community solutions suitable for midsize and enterprise-level businesses, user groups, and nonprofit organizations. It primarily helps technology companies to build a dynamic and private online community for their user groups and audience.

Socious customer community platform offers features to help engage customers online via email and on mobile devices. The rule-based logic allows targeting communications and tracking conversion metrics. Companies can create multiple directories and online groups, keeping the groups status as the public, private or even closed. The online community platforms can be used by business representatives and community members to collaborate, ask and provide answers, share business updates and discuss daily topics. Members can participate from their browser, email inbox using integrated listservs, or community and the mobile-optimized event attendee center.

While some businesses just use it to build online communities for customers, employees and partners, other organizations expand their use of the system to include their public-facing website, events, user group memberships, and peer-to-peer customer communities.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

3 Reviews of Socious Online Community

Overall rating

4.67 / 5 stars

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August 2015

Judy from Romance Writers of America


Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

August 2015

Socious provides a great product and exceptional service!

Pros

The socious team worked with us to meet our unusual needs as an association. They have given us OUTSTANDING support.

Cons

SUPPORT....SUPPORT....SUPPORT! I know that the Socious team will help me accomplish my goals and they are honest with me when something CAN'T be done. I appreciate that.

May 2018

Caryn from NBD

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

May 2018

Community

Pros

support that is better than almost anything else we have experienced, they really will help out with anything

Cons

nothing to dislike, they do everything to make sure we are taken care of and have all the support we need

October 2014

Kevin from Mitchell Mediation & Arbitration


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2014

A great way to expand your business and improve your relationship with your clients.

Pros

It is easy to use and the vendor is customer oriented.

Cons

There is nothing I do not like about the product. It is a great product and the vendor works hard to make sure the customer is taken care of.