Everything we expected and so much more

The few "problems" we did have we were able to work with the supprt team or our salesman Henrique and they were resolved. The support team is awesome, very knowledgeable and fast to respond. Even when we created our own problems they were willing to step and and correct our mistake in a very fast time frame. We looked at several other products and are so glad we decided to go with Teamgram, everyone loves it. Thank you Henrique and the entire Teamgram support team.

Pros

We work in a very challenging industry with many vendor and part numbers. The ease of uploading and updating price lists has been a huge advantage of software we prevously used. Also the team aspect of Teamgram is a great help for our sales team, everyone is on the same page and know what everyone else is working on. The shared information, contacts, quotes, sales etc is a great tool that helps everyone from sales to service to parts.

Cons

This is a hard one to answer as most of the problems we encountered were self inflicted and caused by us. The few "problems" we did have the support team and our salesperson worked with us and resolved or discovered a work around. We really don't have anything to say we liked the least.

Perfect for small teams

We have been using it for several years and it is very heavily utilized the help us stay organized. We are not a sales team so don't utilize all of the features but the ones we do use are very helpful.

Pros

This software is a lifesaver for our small team. We list tasks and can assign just ourselves or add anyone who may be able to help. We utilize a team approach so several people may be working on the same thing. Being able to write notes on tasks and the bar showing how complete the task is are also very helpful. We also try very hard to enter contacts so that everyone doesn't just hoard their own.

Cons

Adding contacts is a little tedious. I have an app on my phone that takes a picture of a business card and filters all of the info into neat little categories. With TeamGram I have to first create a company then add a contact. We also tried the Incoming Calls feature for awhile and decided it wasn't a good fit for us because it required that everyone check the tab regularly. It would be more helpful to have an alert that a call came in. Instead, we reverted back to IM.

A simple and good tool for client Management

Nice experience, good supoort.

Pros

The platform is easy to use, I am Mutual Fund Distributor and using the platform client management and service to clients.

Cons

Not applicable least or best, as total software is useful

Overall Very Useful Tool

Pros

I like all that it can do and find it useful with a sales team spread between 3 cities. The software is able to follow a project lead all the way through shipment of the product. The fact that it is cloud-based is a huge feature. The mobile app is excellent even though several of the features are not enabled and the screen looks different in the mobile format.

Cons

It does not seem to be stable since I have several times had it crash multiple times through active use. I wish that the threads or parts of the projects were easier to tie together no matter what screen you are in. There is no feature to auto-fill the cells even though some information is often repeated. I wish it had this feature. The duplication of the information is a time stinks.

Our company personal organizer

We are using Teamgram on daily basis and very satisfied with its services so far. Our management will keep continueing to use it and so we will.

Pros

Teamgram is being used for several years in our company. We are keeping all the data of our clients, suppliers and more. We are requesting for annual leave thru teamgram where our supervisors can approve it. We are also inserting the necessary informations and new thru there so everyone in our company can check it out. It is mendatory to use teamgram in our company

Cons

At the beginning some of us was a bit confused about the interface and the system but after we got used to it we saw that it is very easy to use and very effective for a company like us. There is nothing negative I can say abour this product.