Supported Operating System(s):Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8, Windows 10
About VIZOR ServiceDesk
VIZOR ServiceDesk (formerly Vizor complete) is a cloud-based modular IT management platform that helps businesses to manage their IT and software related assets and services. Additionally, it also helps businesses to manage the licenses and incidents of software installed on the employees’ systems.
Purchase information, location tracking and depreciation calculation allow for asset visibility that helps businesses to keep a record of allottees. VIZOR ServiceDesk provides features such as issue tracking, change management, knowledge base, SLA support and a self-service portal.
VIZOR ServiceDesk automates the most frequent IT requests, like user provisioning and employee onboarding. Users can assign assets to new employees and recover from them wh...
1 Reviews of VIZOR ServiceDesk
4.00 / 5 stars
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Ludwig from Wonderware Benelux
Company Size: 51-200 employees
Industry: Computer Software
Review Source: Capterra
Value for money
ITSM Evaluation of Vizor Helpdesk
During our ITSM product evaluation this product ended up in the top-3, but eventually a different solution was chosen by our team. Anyhow a very valuable ITSM solution.
List of strong points: Deep search and combining of search criteria. Very simple and compact user interface, not too fancy, just what it needs to be. Tree of smart drop down levels. Automatic reply by email from the system. Knowledge base for incident resolution. Possibility to link to sharepoint and oneNote. extensive list of reports.
It is not always very clear what is standard and what can be done via integration services from the Vizor company.