Winautomation Software


WinAutomation by Softmotive is a data entry automation solution designed for businesses of all sizes. It enables users to automate both desktop and web-based tasks. The product is an on-premise solution and runs on Windows operating system.

WinAutomation features Software Robot Designer, which allows users to create data processes using drag-and-drop and default functions. The solution also offers data handling, which allows users to manipulate and parse the data fields across all databases.

The product also offers Desktop Automation, which allows users to manage and extract data using tabs, menus and windows. It also allows users to automate graphical user interface-related tasks.

WinAutomation features a macro recorder, which allows users to record mouse and keypad strokes as in input. This allows users to automate click and fill operations for desktop applications.

Softmotive offers online support for customers. The vendor also offers consulting and implementation services to assist users in the automation of processes.



48 Reviews of Winautomation

Overall rating

4.19 / 5 stars

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Showing 1 - 20 of 48 reviews

December 2016

RJ from Sessoms and Rogers PA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

December 2016

Automating is a breeze

We used to have 4 people performing redundant excel and database functionalities for 4 hours daily, but because of Winautomation we were able to reduce this task to 1 person 1 hour daily. Also, the software is great with automating batched DOS based functions like renaming thousands of files in a couple of minutes, up/down file via ftp sights, etc.

Pros

Easy to learn and use. So much features and a massive array of programming capabilities

Cons

Before their customer service is great with chat option on their site, they changed that. I sent out a request a week ago and received a response with vague answer. I replied back, no response. I made a new ticket and the response was, we sent you an answer, click here to see our conversation. I responded back 2x, 2 days now no reponse.

Response from Softomotive of Softomotive

Replied December 2016

Dear RJ, All your requests from what we see in our database, do have a response sent within the same business day or the next (at the latest), providing you with solutions and instructions. Upon receiving your email about not getting a response from our Support Team, our Support Manager contacted you directly via email, to clarify the situation and give you more details on the tickets that you have opened. There was no response to that email from your end. We are proud of our Support Team and our timely replies, given the large number of our users. There is no chance that a Support ticket will not get a reply in a short period of time, unless there is a misspelling address issue in the way. Should we had your permission we could share the history of your Support tickets as well as the email you have received from one the Head Support Manager. Thank you for the time you took to write this review.

July 2017

Jeffrey from Waters Corporation

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

4 of 5

July 2017

Good tool, but recent licensing changes are BAD for customers.

Task automation, bad licensing changes.

Pros

Very flexible and easy to use drag-and-drop scripting environment that can be used to automate most any Windows task. Scripts can be compiled into executables and provided to users to help their day-to-day activities.

Cons

Starting with version 7, they now force you to PAY to run the executables you've made if you distribute them to other PCs. This is a HUGE change from version 6, and makes this product FAR more expensive than before. The company isn't even honest enough to admit that this is bad for the customer, and claims they "intended" to charge for exe's before (but never did). I paid when I bought WinAutomation, I paid for annual support/maintenance, and I paid my staff to develop scripts... and now WinAutomation wants me to pay AGAIN to use the software we wrote??? That's total rubbish, and a clear money grab by this company.

Also, the web-based user forum has no recent entries, has moved to Linkedin (but will not let people join). Is this (and the licensing change) a sign that the company is on its way out? No idea, but it's very disappointing, since the software was quite good.

January 2017

Alex from Pursuit Channel

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

January 2017

Didn't know how to code but needed to automate

When we purchased this, we were needing to automate many processes on the backend of our system. From file syncing and transfer to convert Log files from one format to another, we're using winautomation to automate 100+ processes a day. We've basically not had to higher another person just because of winautomation.

Pros

All of the features it has available.

Cons

The documentation is pitiful, which makes it VERY hard to figure out how to do some things. However, with some research time available, you can figure it out.

April 2018

Hugh from MRMC

Company Size: 501-1,000 employees

Review Source


Ease-of-use

2 of 5

Functionality

5 of 5

April 2018

Was a great product but they got greedy and make you pay for everything that you automate

Prior to the whole "you MUST buy tokens to be able to use the software that you already spent a lot of money on", they had a really good product that did things not found in other types of automation programs. You can compile your scripts/processes to run on other machines ... except now you have to pay for every little thing that you automate OR spend a lot of money to "register" a computer that you want to run unlimited exe's on. Of course, this is after you have already paid a premium price for the software. They don't advertise the costs up front because they want you to buy the software ... once you log into your account you finally get to see the costs for various tokens and functionality. We didn't appreciate the sneaky approach they decided would be a good business model. As horrible as the whole upgrade experience is/was, it is our hope that they drop this business model and get back to what made them great to begin with. They have great software but they have lost our business until they stop crippling it. We are in the process of moving on to a different product.

Pros

It does things that other software packages do not do (like search for an image on a screen that isn't identifiable via other means).

Cons

Steep learning curve. Recent versions now make you pay for everything that you create - making the software absolutely useless in an enterprise environment where you have to pay for the executable that you generate ... except if you discover an error and need to recompile and recreate your executable to fix something (which happens most of the time), you have to PAY AGAIN. I spent years learning and using Winautomation and it was awesome to be able to create solutions on the fly where there weren't any viable alternatives, but their greed has destroyed the flexible nature of what this software did best. The support people know their stuff, but moving the support forum to Linked-In groups has been a miserable switch....searching is problematic ... anything negative at all (even if it is constructive feedback) is deleted by the moderators.... it is like they are doing everything humanly possible to make the software and the company fail. I find this sad because I really like the software and the latest functionality that the newer versions bring. We were tricked into upgrading to Version 7 during a sales WebEx (no mention of the additional costs at all except a brief 1 sec mention of tokens that was not explained). Even though we have paid for the professional version upgrade, we went back to our old version (version 6) as soon as we realized how crippled the latest versions are unless you are willing to hand over large amounts of cash for a small fraction of the functionality the older versions had..

February 2017

Fred from Hyatt Regency Waikiki Beach Resort and Spa

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2017

Save your associates from repetitious tasks.

I've found Winautomation to be very useful. It is easy to simply record tasks. But also powerful enough to program complex decision making.

Pros

Easy to use and powerful. Best of both worlds.

Cons

Rarely, but on more than one occasion, all tasks disappear so can't run. Not a big problem, a simple reboot brings them back.

January 2017

Gerald from Teleplan

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

Great program for every day users!

This program is absolutely amazing. Recording repetative actions, browser based activities or just plain keypresses works fast, effectively and most importantly really efficient. Easy to setup program with tons of features that enables you to do just about anything! From custom dialogs to writing values to excel or even pulling data from your database. It's all possible!

Pros

Fast, easy to program and most importantly not too expensive

Cons

The program could do with a newer interface. There are a few bugs which still occur every now and then.

December 2016

Jim from Ear 2 Track

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

You can build virtually anything with WinAutomation!

WinAutomation does SQL, SFTP, IMAP and CSS selectors. You can record mouse and keystrokes to accomplish basic automation, but the real magic happens when you mix these basics with programming. The possibilities are endless. Note: The current WinAutomation upgrade process requires that you convert your working system's jobs to the new format irreversibly. If you're a new user this is not an issue, but if you rely on WinAutomation every day, the demo requires you to commit to the upgrade before verifying it works with your current jobs. I would love to try upgrading again but I need to set aside time to test, verify and fix.

Pros

Works great with code.

Cons

Some variables are not listed onscreen so I have to use comments above text Split for example, to easily see the variable name.

December 2016

Jeff from Pathfinder Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2016

Great software, very easy to use.

We purchased this software to run a few automated processes for our company. We are an Association Management Company and having the ability to easily automate some of the items that we deal with frees up time to concentrate on other areas.

Pros

Ease of use, and the macro builder that allows me to simply record the process that I want automated and it will repeat the same process on a regular schedule.

August 2017

SIDI from Financial Services

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

August 2017

The customer experience has declined significantly both from a product design to customer support...

Automated a couple tasks but I'm struggling with several tasks on my list I cant seem to make progress on.

Pros

Wide and diverse platform with growing multi-functional capabilities and dynamic product development.

Cons

Unfortunately, needs to re-think and re-calibrate its business-governance, product development, marketing strategy, Customer Support, and business objectives due to recent decisions to begin charging fees on customers that want to produce their hard work in the .EXE format to run independently on a separate computer for their company or a customer. I don't believe this was the right revenue growth decision, and I believe they are feeling/will feel the pain from business customers migrating to more reliable platforms - I'm already shopping and others I know are as well. What were they thinking by charging a fee on something that the customer already paid for? ***What's next, fee for every job occurrence LOL?***. The Executive that made such bad management decision should go back to the Banking Industry. As a customer, to get more value from the product, I wouldn't mind paying a higher license upgrade fee or a upgraded Support fee, or they could make sizeable revenue from custom projects etc... there are tons of other revenue sources to tap, but charging a fee for .EXE will cause them major customer attrition - users won't upgrade to future versions because they have a new software in place. At the end of the day, users will simply pay for Python certification course and forget the growing WA bill.

December 2016

Anthony from Premium Retail

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

Great time saver!

We have a lot of manual tasks of handling data in my role and the Winautomation software has helped tremendously in cutting down the time it takes to do all the manual tasks. Not only does it do the tasks, since it's a computer, it does them faster and I can be doing something else! We've been able to send reports quicker and spend more time on value add tasks rather than tedious manual work. There are very few pieces that I wish it was a little more flexible with handling variation but overall saves us multiple hours of work per week. Great product!

Pros

Ease of use, straight forward programming, cost effective.

Cons

Flexibility with handling errors and mapping different paths for jobs.

December 2016

David from Full House Bookings LTD

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2016

Brilliant product, saves me so much time

I have used Winautoamtion for a few years now, and the new version has made some huge steps forward. Things that used to annoy me in older version have disappeared and the new functions are superb

Pros

It makes my life a lot easier and means I spend less time in front of a screen

Cons

There can be issues with some sites selecting controls

November 2018

Warsi from Jpmc

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

November 2018

About the tool

We can utilise this tool but still for basic things we need to relay on any other components examples JavaScript dot net etc

Pros

Tools which has been catogrized and the auto defined variable etc

Cons

No much functionality compared to other tools

December 2016

Joe from Sun Microstamping Technologies

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2016

Sun Microstamping Win Automation review

For the most part, the product is easy to use and works very well, but when getting into more complex applications such as clicking buttons by windows physical location rather than a web button or icon its hit or miss.

Pros

This will do the thing in automation of my application that nothing else, ( that I have come across), can do.

Cons

There is not a convenient contact method to get a quick question or explanation from support. You need a call for support number. Or chat tool.

January 2017

Franco from AMG

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2017

Quick...Easy...Does what it says it will do.

Scripting automation routines is super simple with this tool. The price is right and it's well worth the investment. It does not make sense to skip on purchasing this software. Need a routine automated. This is the software for you. Not a developer? No worries. It doesn't get any easier. Install and enjoy all its power from a few minutes of trial and error.

Pros

Does what it says and at the right price.

Cons

None

December 2016

Rob from Sychar Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Winautomation for health care management

health care requires lots of reports and paperwork, winautomate will help reduce the time spent on reports and reduce overall paperwork in the office - it's a must for health care

Pros

comes with lots of programming script examples, and support by email very good

Cons

very short learning curve

June 2014

Joseph from Jo's Home Office

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

June 2014

winautomation rocked my pc!

After experimenting away with AHK and AutoIT, and since i'm not in the habit of picking up new scripting languages every other day, i searched for a more user-friendly alternative. I found Winautomation and downloaded the trial version, which is a very fully functional 30-day limit demo and installs quite seamlessly. At first glimpse, i was a bit swamped with the range of utilities that automate all tasks you can think of and then some, displayed in the initial window. The learning curve, however, is not too steep and the suite of applications also contains a very smart macro recorder and its web automation counterpart for web scraping which are both very straight-forward in their use. I started automating right away some very dull tasks like typing my website in forms again and again or the maintenance backup and archiving i do every night on my external HDD and the more i get the hang of things , i'm pretty certain the more complex tasks i will think of outsourcing to my PC :) Finally, a special mention and shout out needs to go to the customer support team, who answered within minutes both my forum question at http://www.winautomation.com/community and my chat request, and all of that without me even having bought a license, so kudos to the guys (and gals of course)

December 2016

k from Hologic

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2016

Winautomation is a Winner

We've been using Winautomation for a few years now for loading large data sets into our ERP platform. We continue to find new uses as time goes by. A solid product.

Pros

ease of use

Cons

doesn't always work with html pages

December 2016

Kim from Dominion Resources

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

WinAutomation Is the Real Deal

This review is based on WinAutomation v5. We had an extremely tight deadline and had to find a way to duplicate hundreds of keystrokes without hiring additional resources. After looking at several solutions, it was decided to use WinAutomation based on ease of use, ease of readability, ability to create an executable, price, and technical support. Using an internal rating system, WinAutomation scored 9 out of 10 and far surpassed other competitors. Happy to report that the automated solution allowed us to duplicate hundreds of keystroke and mouse clicks automatically and reduced what would have been a six to eight month project with three resources down to a three week develop effort and one day run of the executable - repeatable as needed. This product ended saving us well over $500K worth of time - well worth the money.

Pros

Ease of use, reasonable cost, excellent customer support.

Cons

Version 5 could not print out the steps of the job. We ended up using screen prints.

March 2018

Nick from Kraken

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

2 of 5

Functionality

3 of 5

March 2018

License changes mean I will avoid

Used for around 6 years. Was big fan. Changes to licensing model in version 7 mean I cannot continue to use. Increases our cost for continuing to use the software by over 1000%. Sad. face. :(

Pros

Simple and easy to build automations, (some) powerful functionality built in. Flexible for many tasks once you've learnt your way around.

Cons

Paying for tokens to run compiled EXE files has rendered the software unaffordable. Like many software providers, the quality of support and documentation seems to be in decline.

October 2017

Anthony from Premium Retail

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

October 2017

Works find at first, but expect to pay yearly

A short ability to automate tasks.

Pros

Ability to write a job to do manual tasks. These tasks seem to only be able to be done when manually launched and has extreme limitations on what you can automate especially when it comes to the web.

Cons

All features don't work as advertised. Their model of "one time cost" becomes invalid as if you don't upgrade and pay more they won't help you even when their software stops working. Our scheduled jobs don't run automatically anymore and they don't even know why. They made us "update" to the latest version of the software which I wouldn't be surprised is what helps them make it obsolete and not work. I previously reviewed this product when it was working which is sad that it doesn't work anymore and their support won't help.