QUALCO Collections & Recoveries Software
QUALCO Collections & Recoveries is a debt management, collection and recoveries platform designed for businesses in finance, insurance agencies and utility companies. Features include agency management, compliance management, contact management, automated notices, in-house collections and more.
QUALCO's NPL management application helps businesses to create collection curves, establish portfolio-specific strategies and review assets before sharing portfolios with internal teams. The analytics application combines performance monitoring with descriptive and predictive analysis.
Additionally, QUALCO provides users with debt collection and debt recovery tools that enable them to manage debt portfolios and arrears with strategies built on analytics and data-driven pointers. The solution also features a loan management module.
QUALCO offers a perpetual license for a one-time fee that includes support via phone, email and online product guides.
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Supported Operating System(s):
Windows 7, Web browser (OS agnostic), Windows 8, Windows 10
3 Reviews of QUALCO Collections & Recoveries
Yannis from CEPAL
Employees number: 51-200 employees
October 2018
October 2018
Old fashioned UI with many obsolete functionalities
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
We are using SOR version, which is a system that does the basic.
Pros
The import files with many extra fields. Easy to use for non experienced analysts, because it has specific flow in parameterization of segments and assignments.
Cons
It's not really flexible. UX is poor. The system does not have the ability to have parallel assignments, inhouse and outsourced. 1 day delay of external assignments. I believe that should invest more in R&D.
Alexis from Eurobank SA
Employees number: 5,001-10,000 employees
October 2018
October 2018
Qualco Collections is an excellent software platform
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Extended functionality, lots of features, can cover almost any need of a potential user. Excellent customer support.
Cons
Time and hardware consuming EOD flows for large portfolios.
KONSTANTINOS from NATIONAL BANK OF GREECE
Employees number: 10,000+ employees
October 2018
October 2018
Qualco advantages and disadvantages
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We establish this software in 2007 in NBG. I work in Business Analysis where we cooperate with business Units for possible changes / improvements, using new modules, reporting etc.
Pros
User friendly, easy connected with dialer for the collection center.
Cons
Time of Batch, high cost in some cases and big time of implementations.
