I have been using Adstra since 1999 . It is very easy to use and it takes no time to learn :)

Faster more efficient handling of patients files. From booking, to treatment, to checking out the patient and submitting claims to the insurance companies it is a seamless operation.

Pros

All aspects of this software work well together. We hardly ever have a problem, but if we do the technical support is awesome. Carol is great, all we have to so is call and she has everything fixed up in no time.
Several times per year they have new software updates and add new features.
They listen to any suggestion I have on how to improve the program

Cons

Occasional updates result in new glitches , but that is minor and gets fixed ASAP. And sometimes
features you love disappear with the new updates.

Big time Software from a small company

We have been using Adstra for 15 years now. Great yearly updates, technical support is really top notch

Pros

Very user friendly. Able to just use stand alone Practice Management Software, or bridge it to Adstra imaging and Adstra Charting. You can easily customize the software to your liking.

Cons

Cannot copy and paste within the system.

Basic dental program. Good apart from simplicity in viewing accounts.

Pros

appointment board, daily reports and monthly reports, payments due, personal file,
insurance profile, insurance policies and claim log.

Cons

Accounting can be confusing. Visual for family accounting not easy to navigate thru in one stop.
Front desk has difficulty navigating o/s where time is limited at patient check-out.

user friendly, customer support excellent

Pros

There is nothing in particular all is good.
The quick confirmation is awesome , New patient right click is awsome

Cons

All of a sudden it gives you error message and closing down right In the middle of something.If in connect it does not allways go to correct patient ,jumps form one patient to another

great

Pros

the most recent i figure out is inter connect
so i can send message to each opp
very easy to learn

Cons

not getting preview of every insurance reply,
should have some sound or flashing or pop up notification

Easy to use, great customer support

Pros

ability to change features quickly. Tech support is always excellent. Updates happen yearly and have improvements.

Cons

Since they are a smaller company, they do not connect with many other programs out there. They have updated somethings, but more would be better.

Adstra Dental Software has amazing customer support. Their training when first installed is great.

The management is easy to use, I like the charts that it shows me as well. The marketing reminders are great. I can't express how amazing the customer support is.

Pros

The customer support has been great while I was still learning the program. It's easy to use and book appointments.

Cons

I'm not a huge fan of the modules, having to switch back and forth. I wish you could open up a patient and be able to access everything from one spot. We use alot of lab fees but in the treatment log there is only a spot for fees, not just lab fees. I wish this could be set up like on a dental claim form with two columns for dentist fees and another for lab fees. Some of our codes can go together but I have to separate them with a separate lab code for this.

Not a lot of features

Overall it was OKAY. Not the best software I’ve used due to lack of features that other dental softwares had.

Pros

If you had issues with the software, they usually remote log in to fix the issue. They call back usually within the hour if you leave them a message.

Cons

This software was lacking some features that other dental software had. They also only have customer support via phone. Nobody can go to the office and teach the dental team. They do it via telephone with everyone.

Good overall program, you get this software for the cost and value.

cost , ability to use Dacnet, customer service.

Pros

the program cost is the best on the market for what you get. The customer support is fantastic, very help full.

Cons

the modules can be a pain , Not being able to jump to charting from the appointment page and charting module is self all need work.

Tech support are fabulous! They are extremely patient and want you to succeed.

Pros

Ease of use. Tech support to help you figure out the most efficient way to maximize all of the features that ADSTRA has to offer.

Cons

Wish newest schedule had crosshatching for assistant time. Wish imaging and charting were incorporated into management. Wish there were a ledger feature within management so that I didn't have to use Quickbooks too.