DentiMax Software

4.56 / 5 (104)

Our advisors have recommended this product 20 times in the last 30 days

About DentiMax

DentiMax offers a complete digital sensor and practice management software solution. The software can be installed locally on any Window-based device or hosted in the cloud as a SaaS application. The combined suite offers features such as insurance and claim management, patient billing, period charting, patient scheduling and auto clinical notes.

With DentiMax practice management system, dentists and their staff can send X-rays, medical bills, prescriptions and other insurance attachments electronically to patients. The clinical note builder allows dentists to create and record clinical notes. Clinics can use DentiMax's imaging tool or integrate their existing digital sensors to generate digital x-rays of the tooth. DentiMax supports over 25 third-party senso...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

104 Reviews of DentiMax

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(73)

73

4 stars

(21)

21

3 stars

(5)

5

2 stars

(3)

3

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 104 results

July 2018

Christopher from MarlowFamilyDental

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2018

CTG review

The ability to track treatment plans has given us the potential to fill open or cancelled appointments.

Pros

I appreciate the ability that Dentimax offers in customizing the software to our office's unique requirements.

Cons

We have intermittent times when the labtop does not sync with the main computer. I hope that we don't need to upgrade to a server.

Response from DentiMax Dental Software

Replied September 2018

Hi Dr. Marlow, Thank you for taking the time to write us a wonderful review! I will have our support team give you a call about your laptop. We do not support hardware, but can look at a few things and give you a few pointers to look at. One thing you can check almost immediately is whether or not the laptop is on wifi. If it is, you may want to look into a hard wired connection to the internet, otherwise the wifi signal floating through the air can get disrupted at times for various reasons. Thanks for the opportunity to serve you! Sincerely, Alicia

October 2016

Kent from Mesa Dental Health

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 6 months


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

My staff and I have used DentiMax for over ten years now and I have only good things to say about it. I Love This Software!!!

I can’t say enough about the training and support that I have received from DentiMax! Their trainers are amazing (yes Alicia that’s you ) and their support is amazing too! I have used various software programs over the years, including Softdent and Dentrix , and can say without hesitation that DentiMax is by far and away the best system that I have ever used. One of the things that I like so much about DentiMax is its reporting and billing capability. The software provides dead on accurate numbers that enable us to collect the patient’s portion before we ever bill the insurance. This is so nice. Another thing that I love about the software is its integration with digital imaging. My DentiMax’s imaging software totally integrates with the practice management side and the x-ray images are beautiful. In fact, my DentiMax digital sensors produce a better quality, crisper x-ray image than my associate’s far more expensive digital x-ray sensors (I tried to tell him). If you are looking for a complete system that is easy to use, you should go with DentiMax. Don’t be chintzy and skip out on getting training and support. It’s not very expensive and they are very good.

Pros

• I love the appointment book! I wish my iPhone appointment book was as easy to use. From my patient’s appointment, I can flow to their chart, ledger, patient and perio screens and access any information I want on the patient. It’s easy to move appointments around, view the scheduled production, revenue and cash flow by day and month … I can’t say enough about the appointment book. • I like the charting screen a lot too. I can even see my patients x-rays while I am treatment planning. Also, the clicks to treatment plan a patient are about ½ the clicks of the other systems I have used. It’s just nice to be able to quickly treatment plan and present it to the patient without taking a lot of time. • The ledger is really good. Right on the ledger, I can easily see what the patient owes and what the insurance owes. It also shows if the deductible has been met and what is left on the max benefit. • Clinical notes. It took me a while to give up my paper note and go electronic. All I can say is what a HUGE TIME SAVER!!! DentiMax has to have the best clinical notes on the market! • Reports and Statements. They’re good and easy to use. There are several statements but the one I like the most is the anticipated family statement. It tell the patient what they owe and what their insurance owes in detail. When my patient’s get a statement, they just pay it; the info is all right there. The statements are really good.

Cons

I wish I had gone straight to DentiMax when I first started my office. I guess that’s not a con but that’s how I really feel.

February 2020

LIL from NOVA DENTAL ASSOC

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

DENTIMAX 2020

VERY EASY TO MANAGE THE FRONTDESK FROM A PATIENT CHECKING IN TO THE CHARGING OUT. VERY EFFICIENT IN SCHEDULING ESPECIALLY MULTIPLE FAMILY MEMBERS

Pros

EVERYTHING! IT IS ONE OF THE EASIEST & BEST PROGRAMS OUT THERE. EVERY FEATURE IS USER-FRIENDLY I LOVED THE 2018 VERSION BUT I WILL SAY DENTIMAX HAS OUTDONE THEMSELVES ON THE 2020 VERSION. THE SUPPORT TEAM ALWAYS HAS A QUICK ANSWER & IF NOT WILL RESEARCH THE PROBLEM & CALL BACK IN A VERY TIMELY MANNER. LOVE THIS PROGRAM

Cons

I HONESTLY HAVE NO COMPLAINTS & IF I DID FIND A PROBLEM IT WAS CORRECTLY OR TAKEN INTO CONSIDERATION FOR AN UPGRADE

Reasons for Choosing DentiMax

WE HAVE BEEN USING DENTIMAX FOR OVER 11 YRS DECISION WAS EASILY MADE TO CONVERT BACK TO IT

January 2020

Jeffrey from Dr Jeffrey Giller

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

support

[SENSITIVE CONTENT HIDDEN] in training was and is fantastic- takes her time and explains the information in an easy to understand way

Pros

ease of use and not costly to maintain- reports keep you up to date on your practice

Cons

not designed for a specialist- my office has had to adapt but overall minimal problems

Reasons for Choosing DentiMax

cost factors and ease of use

December 2018

Monique from Wester Wayne Dental

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source


Ease-of-use

2.0

Value for money

4.0

Customer support

1.0

Functionality

3.0

December 2018

Dentimax is not very user friendly but if you are working on a budget it might be one to consider.

Pros

The Home page has multiple icons which allows you to navigate the system with ease. There is a help icon on the pages that allows you to get instructions on how to do a task which is helpful. Compared to other softwares , the price is affordable and reasonable. The kiosk is a great feature but it never worked properly.

Cons

The software constantly freezes, customer service does not know why and they blame it on Windows updates. The kiosk never worked so I cancelled it. The treatment planning page and dental charting page has too many out of dated terminology and needs updating while the whole system could be more simple and has too many steps to complete. If you need to resubmit a claim you have to start over from scratch which it time consuming when you should be able to revise the original and resend it. Adding patients information is not user friendly either when having to input but from the kiosk, when it was working, it was a breeze. When ever you need customer service there is always a long wait, plus they want you to pay extra money for help.

Response from Alicia

Replied January 2019

Hi Monique, Thank you, I understand support had worked with you at length and found that your internet was needing to be upgraded. Wifi, while convenient, does not always provide a stable connection for data transfer, and the internet specs you had at the time of your call did not meet our required specs. 1) Terminology: updated annually with the latest CDT codes, and is also customizable by the user. Our system offers 2 click charting, making it incredibly fast. Here is a training video for reference: https://youtu.be/E_3fzNG5z9Q?t=1591 2) Claim resubmission: all you need to do is open the claim you had previously submitted that says “billed” and change the status back to “ready to bill”. 3) New Patients: you must enter the same basic info such as name/address/dob, etc, any software would require. 4) Support: we do not require you to have a separate support contract for assistance on that item. We have high call volumes at different times of day, just as any company doing phone support, but Customer Support is available via phone, email, and web chat as well. Please let us know if you would like additional assistance in training. Thank you kindly, Alicia Dieujuste