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Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10About Epicor Eclipse
Epicor Eclipse is a distribution-focused business management solution developed to fit electrical, plumbing/PVF, and HVAC wholesale businesses that scales from tens to thousands of users on a single installation.
Eclipse provides extensive functionality for business processes such as mobility; e-commerce; advanced cycle counting; freight audit queue; shipment creation; order management for counter; inside/outside and showroom sales; commercial job management; CRM; price matrix; integrated credit card processing; demand forecasting; inventory management; warehouse management; product costing management; financial management; analytics & reporting; and procurement/purchasing management for single and multi-branch environments.
Some of the available ...
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Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
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April 2020
Pranagnya from Accenture
Company Size: 1,001-5,000 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2020
One of the good ERP accounting Software
i) I was working for a medium sized plumbing company as a Solutions Providing Consultant and they were maintaining their records in Tally ii) After some Google search and research I found this Software iii) I really loved the Dashboards customization so that my client can customize it however he wants, he can see all the sales in a single place
Pros
i) I personally like Linux OS and this software is specifically designed to work on Linux OS ii) Its overall price is cheaper as there is no cost for OS iii) The Dashboard and export functionality impressed me iv)
Cons
While I was using it I couldn't import million records from Excel to this Software. I don't know whether they have upgraded the software or improved and made it to possible.
Reasons for Switching to Epicor Eclipse
Tally is more of a book keeping Software but for an ERP it isn't the suitable or it isn't the best.
Response from Epicor
Replied April 2020
Hi Pranagnya, thank you for your feedback about Epicor Eclipse. We're glad to hear the customization is working well for you and your client. Your feedback is invaluable. Please feel free to ask your client to email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
September 2019
Erik from City Supply Corporation
Company Size: 11-50 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2019
Easy to use
We are using Epicor Eclipse (Eterm) to handle our accounting functions, financial reporting functions, sales, purchases, inventory control and whatever else I may have forgotten. We rely on this system, almost to the point of live or die by it.
Pros
I like how easy it is to actually use (after set up). I also like how easy it is to learn how to use, especially if you have some previous experience using another brand ERP software. The point upgrades are extremely easy to perform as well.
Cons
There are a few things I don't like about this software. The report writer is tricky to use if you only write reports once every couple of years, you can easily forget how it is done/what is necessary. There are certain processes that aren't clearly laid out in the system like hot keys in certain screens aren't laid out.
Response from Epicor Eclipse
Replied September 2019
Hi Erik, Thank you for your feedback about Epicor Eclipse. We're glad to hear the solution has been easy for you to use. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program. Sincerely, The Epicor Social Team
May 2018
Jay from Sunrise
Company Size: 11-50 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source
Ease-of-use
1.0
Value for money
3.0
Customer support
3.0
Functionality
5.0
May 2018
Great concept, not user friendly
The base Eclipse program is very expensive, but is not user friendly. If Eclipse itself operated like JM, then I would give it 5 stars.
Pros
Only the job management adder is worth using. It is VERY user friendly when it doesn't act glitchy.
Cons
The base system is overly robust and requires extensive training for the average new employee. It is very expensive for a mid size distributor to commit to using.
September 2019
Chris from Mississippi Valley Electric Supply Co.
Company Size: 11-50 employees
Industry: Electrical/Electronic Manufacturing
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2019
Epicor Eclipse
Inventory levels are easily corrected when setting the right parameters and product maintenance makes everyone's job easier.
Pros
The abundance of information available and the ease of obtaining that info.
Cons
So much information that you can get lost
Response from Epicor Eclipse
Replied September 2019
Hi Chris, Thank you for your feedback about Epicor Eclipse. We're glad to hear the solution has been easy for you to use. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program. Sincerely, The Epicor Social Team
May 2020
Scotty from TBA
Company Size: 51-200 employees
Industry: Machinery
Time Used: Less than 6 months
Review Source
Ease-of-use
4.0
Functionality
4.0
May 2020
Epicor Supply Chain
To be 3 months into this system I feel the transition went well and Epicor is so so so so much better than our previous system. This is a very good ERP system and from a Purchasing/Inventory stand point this system is very robust. There is nothing I feel like I need that I don't have.
Pros
For a large system Epicor Supply Chain is fairly simple. It makes it simple to find what you are looking for. Most of the separate quarries you would want to see are a click away. Most anywhere you have a part number entered, you can click into open demand, inventory history, or available suppliers.
Cons
We implemented about 3 months ago and setting up to manage our inventory properly took some work. We had done a lot of set up before going live but had a few bumps, nothing that caused serious problems though.
March 2018
Supreeth from Comau Power train
Company Size: 51-200 employees
Industry: Automotive
Time Used: Less than 12 months
Review Source
Ease-of-use
5.0
Functionality
5.0
March 2018
Very helpful database
Pros
Its a great software with lot of options for customization which can suit any size industry, overall a positive experience.
Cons
Needs improvement in software updates and the help desk is not so helpful also the software is expensive.