Overall rating
3.00 / 5 stars
Epicor Eclipse Software
1 reviews [ 3.00 / 5 ]
Epicor Eclipse is a distribution-focused business management solution developed to fit electrical, plumbing/PVF, and HVAC wholesale businesses that scales from tens to thousands of users on a single installation.
Eclipse provides extensive functionality for business processes such as mobility; e-commerce; advanced cycle counting; freight audit queue; shipment creation; order management for counter; inside/outside and showroom sales; commercial job management; CRM; price matrix; integrated credit card processing; demand forecasting; inventory management; warehouse management; product costing management; financial management; analytics & reporting; and procurement/purchasing management for single and multi-branch environments.
Some of the available extended capabilities include a customer profitability analyzer; strategic pricing; proof of delivery; and task automation. Eclipse has a task-focused graphic interface extended across all screens.
Home page
Product maintenance
eMobile Customer Activity
Mobile showroom app
Purchasing ROAI calculation
Purchasing widget
Supported Operating System(s):
1 Reviews of Epicor Eclipse
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May 2018
Jay from Sunrise
Company Size: 11-50 employees
Review Source
Ease-of-use
1 of 5
Value for money
3 of 5
Customer support
3 of 5
Functionality
5 of 5
May 2018
Great concept, not user friendly
The base Eclipse program is very expensive, but is not user friendly. If Eclipse itself operated like JM, then I would give it 5 stars.
Pros
Only the job management adder is worth using. It is VERY user friendly when it doesn't act glitchy.
Cons
The base system is overly robust and requires extensive training for the average new employee. It is very expensive for a mid size distributor to commit to using.