Multiple devices
Supported Operating System(s):
Web browser (OS agnostic), Windows 10About eComchain
eComchain is a cloud-based e-commerce management solution designed for small and midsize companies. It offers inventory management, pricing management, templates and reporting within a suite.
eComchain features online order management, which allows users to manage website listings by uploading product information and images in a template format. Users can also add other product details such as price, warehouse information and color and size attributes.
eComchain offers a business-to-business-to-customer (B2B2C) module, which allows retailers, distributors and resellers to create websites for selling products using multi-tenancy functionality.
eComchain also offers artificial intelligence (AI) powered chatbots, which allows users to provide ans...
13 Reviews of eComchain
Average User Ratings
Overall
4.92 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
February 2017
Vontoba from UI Global Brands
Company Size: 11-50 employees
Industry: Retail
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
eCommerce product par excellence !
Having implemented eCommerce solutions such as Magento, which involves heavy extension, customization and virtually no support, I started to look around for a cost-effective, easy to use Cloud-based eCommerce solution. Came across eComchain.com through mutual contacts. eComchain product has been built around a B2B2C business model, as a single solution it connects to and includes various levels of supply chain from suppliers to end users, providing personalized eCommerce sites for various levels, which I haven't seen in products such as Shopify, BigCommerce and the likes.
Pros
This product has been built using 16+ eCommerce implementation experience. Their team has excellent skills and their support is second to none - response to emails and phone calls are quick - sometimes I get replies in less than 5 minutes. Shows their enthusiasm in ensuring their product always get the best rating.
Cons
It takes time for us to learn the various navigations, however I can understand why - with the kind of experience they brought on board (implementing enterprise applications, its natural to have a product that has all the features seen on enterprise eCommerce solutions)
August 2017
Jabbar from Royal Rest Mattress
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2017
Reliable and User friendly
Online sales is the major problem we are solving using eComchain. This increases our online presence.
Pros
Easy to maintain, low cost, user-friendly e-commerce platform. Maintenance is really easy, no technical knowledge required whatsoever compared to other e-commerce platforms we have tried.
Cons
Adding new features to the existing solution requires at-least a day. Though this is really quick, compared to other e-commerce platforms, our expectations are really high for eComchain.
February 2017
Harvey from FixPhone
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
All the eCommerce features you need
eComchian has every feature your business will ever need and more. If you find yourself looking for a feature they will be happy to help you in every possible way.
August 2017
Nithin from Sulfex Mattress
Company Size: 51-200 employees
Industry: Consumer Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
August 2017
B2B and B2C under one hood !
Managing B2B and B2C customers all under one e-commerce solution. eComchain has helped us tremendously to increase our reach to our B2B and B2C customers.
Pros
Our business model required both B2B and B2C, and eComchain was the perfect solution for us. Both B2B and B2C users are able to use our e-commerce website with ease. Thanks to eComchain!
February 2017
PRAMESH from Abilene Internist and Assocaites PA
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2017
Great Product Easy to use
This Product is user friendly.Easy to Navigate and easy to make changes.I would highly recommend for Small Buiseness
Pros
Easy Navigation
