Handshake Software


 

Handshake is an e-commerce and order management platform for small and midsize manufacturers and distributors. The solution can help users search for new customers, explore new geographies for sales, monitor customer engagements and manage retailers.

Users can upload custom branding such as logos, taglines and images, build product catalogs and create separate catalog pages. Handshake displays real-time stock inventory, and stock availability is updated after every sale or return. A dedicated portal for retailers allows them to see their order history, place new orders, track shipments, make payments and more.

Handshake also allows businesses to create promotional and landing pages that can be shared with retailers via email to promote a specific product and sales campaigns. Handshake integrates with third-party applications such as NetSuite, QuickBooks, Salesforce and MS Dynamics.

The solution is available with a per user per month subscription which includes customer support via phone, web and live chat.

 

Handshake - Cart discount
 
  • Handshake - Cart discount
    Cart discount
  • Handshake - Mobile order list
    Mobile order list
Supported Operating System(s):
Web browser (OS agnostic)

65 Reviews of Handshake

 

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Software Advice Reviews (2)
More Reviews (63)

Showing 1-2 of 2

Neda from BeautySales
Specialty: Manufacturing and wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Very Frustrating

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We don't recommend Handshake.

Pros

We Started to use Handshake about 3 years ago. At first, their customer and support service was very responsive and we had no major problem for the first 3 months in 2018.

Cons

We are using Handshake for about 3 years. It is an everyday battle. It takes a lot of time from us to navigate the issues and their customer service is not responsive at all. Especially from May 2018, nobody is answering our calls in their support team. And when we email our issues, it takes more than 2 weeks to get resolved. Right now we are experiencing lots of issues from June and many of the critical ones are still unsolved.
Most of the issues are about the Handshake Direct. We have product missing in different customer groups. We have syncing issues & .......

Review Source
 
 

Lena from EG Workforce Solutions
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Handshake has helped fill my open orders!

Ease-of-use

Functionality

Product Quality

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Value for Money

Pros

Handshake allows you to connect to college students under one area. It allows you to email, review and chat with students regarding their interest and your open jobs.

Cons

Some positions did not get approved to post by certain colleges. I disagreed only because students who attend college and live in another city may look for Spring/Summer/Winter break jobs while home for the holidays. I believe the positions may have not been approved because of the location.

Review Source
 
 
 
Showing 1-20 of 63

Cindy from DirectEd Educational Services
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Has made it soooo easy to post positions for multiple univerisities

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
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Quality
Support
Pros

Thankfully, many colleges/universities are now using handshake. That makes it so easy for us when are posting and updating job posts to several schools. Once you are logged into the system, you are in and you can add schools to your profile.

Cons

Nothing that I can think of at this time.

Review Source: Capterra
 

David from SteelSeries
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Handshake

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Product Quality

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Quality
Pros

None, recruiting software with features that no one asked for

Cons

When I clicked on a company I applied to is said I submitted a cover letter when I didn't

Review Source: Capterra
 

Catherine from Unlocking The Spectrum
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Handshake to connect with candidates from colleges over all great opportunities

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We are looking for ways to reach candidates for our positions that are difficult to fill and high turn over. This is a new tool we are using to reach out to colleges for those studying in a similar field.

Pros

The most I liked was that you could reach out to many schools at one time to seek access to post jobs

Cons

The least is that you have to go back into each of the locations and individually enter the jobs again.

Review Source: Capterra
 

Bingyi from Texas A&M International University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

Good for College Students to find great intern opportunities

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

My university has cooperated with Handshake. Since then, I can easily find reliable job opportunities from the site. Most of the job posts have high quality and trustworthy. I love using it.

Cons

So far I couldn't think of any drawback. After all, you only need is a reliable source when you are hunting jobs.

Review Source: GetApp
 


September 2018

September 2018

A College Student's Must Have

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
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Pros

Handshake is a great software that lets you find and look for jobs easily. The layout of the software is really organized and easy to use.

Cons

It takes a while to get reviewed for certain jobs.

Review Source: Capterra
 


September 2018

September 2018

Great hiring software for college students

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Just started using this in the last year at the college I work at for our work study students. They can apply and provide the requested documentation through this software. Previously students were assigned to us and we didn't have the opportunity to see their qualifications and/or have the chance to interview them. It's a much better system for hiring than the previous one we were required to use.

Pros

Can post more information about my office and positions we have open. Can review student applications and other requested documents online.

Cons

Haven't used it enough to figure out any cons, still learning as I use it.

Review Source: Capterra
 

Dale from Prince Parker & Assoc
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Simple yet powerful productivity increasing tool

Ease-of-use

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Value for Money

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This is a great tool for allowing your B2B sales to be more efficient, this product also makes ordering easier for customers and supports offline orders. The ability to also be able to use Web, tablet apps, phone apps allows for the focus to be on the client or customer.

Pros

The ability to reduce the need for manual data entry is priceless.

Cons

Some of the back end processes aren't clearly explained and support is sometimes delayed in there response.

Review Source: Capterra
 

Jake from rogue fitness
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2018

August 2018

Excellent Software for B2B Niches

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Overall this is excellent software, I highly recommend it to any traveling sales reps or anyone working sales in a high-paced environment where efficiency is king.

Pros

Very quick, simple, and efficient to create orders. Great for sales reps on the road, which is primarily were I used this software and saw it being used by others. Could be a little pricey depending on your sales volume, but many will able to get way more than their money's worth out of it.

Cons

I've had some software updates/syncs/etc load a bit slow at times. It's crashed before as well, but nothing out of the ordinary, I've used WAY worse software in my day, just nit picking so I can fill out the cons field.

Review Source: Capterra
 

Beth from Greenwich Resources

July 2018

July 2018

Moderately useful recruiting tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The features I have used are free, so that's always a plus. I am able to add a lot of detail and upload as many jobs as I'd like.

Cons

Not every school is free to post. There are some that you have to pay extra to reach their students and alumni.

Review Source: Capterra
 

Brendon from My Saint My Hero
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Save time on orders - make it easy, fast and reliable.

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Functionality

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Value for Money

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Pros

Handshake is a slick, familiar interface on top of a highly manageable back-end hub. We chose this application in order to have static content not relying on an internet connection, and we stayed for the extensive customization and the well-written API.

Cons

Handshake billing has proven to be quite inflexible about subscription and payment. If we pay on a yearly term, they outright refused a proration on accounts that we no longer find necessary.
Managing incoming orders proves to be burdensome on staff - we could use more *required fields and validation options to ensure that we are collecting the correct info on the front end.

We would also love to authorize cards on the go.

Review Source: GetApp
 

Sarah from Boland

July 2018

July 2018

I use it to recruit for college candidates at multiple schools in one easy site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

It's the best way to promote the company and post career opportunities throughout all the schools within the system, which offers a huge list of schools. You can also chose criteria of schools based on location, major, etc. This saves so much time, instead of creating an account through each college.

Cons

The career opportunities aren't automatically approved, and some schools take longer than others to post the career posting

Review Source: Capterra
 

David from Financial services

June 2018

June 2018

Handshake has made working with customers a breeze!

Ease-of-use

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Product Quality

Customer Support

Value for Money

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Pros

Easy to navigate, order history is convenient, order copies offer thumbnail color images, wonderful for tracking orders at various tradeshows.

Cons

Wish past orders remained on system for longer time period. Have had some issues with loading credit card numbers.

Review Source: Capterra
 

Jenn from Bad Habit NYC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Handshake makes order processing a breeze

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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time saving accurate order placement

Pros

easily handles orders with all contact info stored for repeat customers, as well as order history, makes running a buisness just a bit easier

Cons

simmilar names can cause a bit of confusion but with a diligent eye and attention all errors can be avoided

Review Source: Capterra
 

Zack from J.D.S. Tire Systems
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Way to many issues. Stay in constant contact with customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Syncs with QB, allows our team o be more connected

Pros

HS is very easy to be mobile with it. HS allows use without having internet which is great for our company.

support team is very helpful.

Cons

Way to many bugs/issues. How does tax not come standard on a sales order app/system??? Then was sent info on how to write the tax syntax myself. Then tax didn't show up on the mobile devices or it had 6 or so lines duplicated of the tax rate and took two months to get it straight. Have to create & maintain multiple lists just keep accurate taxes for customers. Random deleted orders, duplicate customers on mobile devices. One salesman's orders for one customer keep saying the customer was deleted but that customer is clearly in the system. HS doesn't completely update with QB on unit prices. HS doesn't have a profile for users to have their info show on their sales orders. Barcode import didn't work so had to change each manually after customer support didn't have a solution. It defaults to color printing and no way to change the default to black. Always wants to print two pages even if the order is less than half a page long. I have been in pretty constant contact with the customer support team since we started using because of all these issues.

Review Source: Capterra
 

Erika from SBT
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Excellent program!

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Pros

Handshake is very easy to not only post a position but easy to apply AND import applicant information!

Cons

I don't have any cons regarding this product but I am a failry new user. I really enjoy the ease and simplicity.

Review Source: Capterra
 

Sarah from Rutgers University

May 2018

May 2018

I use Handshake as an administrator with my university's Career Services department.

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Value for Money

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access to a lot of career services with my school, and access to lots of job postings from hundreds of employers.

Pros

I like the clean, easy-to-use design! Before we started using Handshake, we used another career services management platform that was more frustrating to use. Handshake is simple and has unique features, like the ability to see your profile as an employer would.

Cons

I do not like the help videos designed for Career Services workers, employers, and students. I have reviewed these videos thoroughly as part of my training, and they are too long, mundane, and often too blurry to see what the narrator is doing.

Review Source: Capterra
 

Isaiah from Mariposa USA, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Saves hours of time on order entry.

Ease-of-use

Functionality

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Saving hours of order entry time and order taking time.

Pros

I like most about eliminating double entry of orders. It connects automatically into our accounting software. It's great to take the app as our catalog and skim through the products with a breeze. Being able to email the customer the copy of the order with the images is a great feature.

Cons

When syncing, it's hard to troubleshoot what could cause the error. The system doesn't tell us exactly what is causing the sync error. UPC numbers has input manually. It doesn't sync with the accounting software automatically. Also new items takes longer to setup due to manual UPC update.

Review Source: Capterra
 


April 2018

April 2018

I love Handshake

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Product Quality
Quality
Value for Money
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Pros

Handshake is an awesome tool for employers, career services offices and college recruiters. It's very helpful for us.

Cons

The notification system sometimes bothers me. When you log in to your account (no matter what profile you're on if you have multiple), company-wide notifications will remain as new.

Review Source: Capterra
 

James from Uware Brands

April 2018

April 2018

I like finished order form

Ease-of-use

Functionality

Product Quality

Customer Support

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Pros

you can see what item you are entering and if it is in stock or not. You can go back and correct orders or add to orders on a timeley basis.

Cons

Sometimes it can be slow finding groups or styles set up in the system. Finding customers can be slow at times.

Review Source: Capterra
 

Bud from Clearvision optical

April 2018

April 2018

Love the program, but it kicks me out sometimes when I'm taking inventory

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Value for Money

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Pros

Ease of use. Quicker than paper inventory. Lots of good data available. I T is constantly updating .

Cons

Needs work. With the application that we USA, the pictures should be sharper for color separation and the product names, sizes and inventory availability should be on one page to expedite ordering.

Review Source: Capterra