About Sana Commerce

Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them.

Sana Commerce works by making SAP or Microsoft Dynamics ERP and e-commerce work as one. This eliminates the system silos, unnecessary complexities and compromises caused by mainstream e-commerce solutions.

Instead, the Sana Commerce approach unlocks 3 key benefits that enable businesses to build lasting relationships with their customers. It helps users empower customers with personalized self-service and complete transparency. The platform also helps to eliminate errors and delays in order to provide an enhanced experience for customers. Finally, it allows users to quickly a...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

40 Reviews of Sana Commerce

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(22)

22

4 stars

(19)

19

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 40 results

November 2020

Rogelio from Grupo Promax

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2020

Rogelio Reséndiz

I like the tool, it is very simple, they have everything perfectly documented and the after-sales service is wonderful, SANA normally seeks customer satisfaction.

Pros

If you are an Administrator or an end user, the tool is very simple to use, very intuitive, the native integration with our ERP's is the best.

Cons

Perhaps the dependency on SANA could be high, the more functionality we develop, the higher the cost of maintaining the product.

Reasons for Choosing Sana Commerce

Because cost-benefit is what we were looking for, it complied very well with the functionalities and expectations that we set at the beginning of the Project.

December 2019

Rick from Kinsey's Inc

Company Size: 51-200 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

Kinsey Archery Sana Review

Pros

There is a lot of flexibility with setup and administration by the user. We can set up our menu structure, product pages and item detail page. We can change the click through boxes on the home screen based upon current promotions. Sana pulls quantity and pricing directly from our NAV/ERP system instead of syncing which leads to better data quality and less order errors.

Cons

I like to be able to do more filtering in the side bar. While we operate a B2B site, our customers are expecting many of the same functionality as the B2C sites they use as consumers. Today the best websites seem to be based on how quickly a person can find an item using a search bar and filters. We're currently working on this with Sana and implementing another product, Perfion, to assist with better data management and increasing searching/filtering capabilities.

Reasons for Switching to Sana Commerce

Expandit wasn't as fully integrated with NAV as Sana. Expandit also didn't have near the flexibility or functionality as Sana

December 2020

Esteban from Travers Tool

Company Size: 201-500 employees

Industry: Business Supplies and Equipment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

December 2020

Great tool but, Don't customize your ERP too much

The KAM service is really good but the development is really slow. Having an admin is great for your own team to administrate the platform

Pros

It has a lot of B2B and B2C features, this way you can offer your clients what they need. The look and feel is simple and helpful and the one step checkout is good for CR% Offers a lot of customization, especially if you have an ERP system

Cons

We had very customized ERP rules and asked for a lot of "bad customizations". When we realized our error and tried to go back, there is no default option to go back, You have to ask for a entirely new development. Also the development service is only available at tuesdays and thursdays, that makes the fixes and devs really slow.

Reasons for Switching to Sana Commerce

Because we wanted a more robust platform that could manage B2B rules

November 2020

Geovanni from Grupo Alcione

Company Size: 501-1,000 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

November 2020

optimal for b2b

in general it is good, the site is stable, the only BUT is that if you want to act fast, this is not an option

Pros

The connection with the ERP is the main advantage, very useful if you handle different prices, commercial agreements, it will not be your headache

Cons

Most of the improvements you want to make will be time consuming and expensive, most are customizations

Reasons for Choosing Sana Commerce

easy integration with ERP

November 2020

Tim from TreeLocate

Company Size: 11-50 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2020

Great product and great support

Sana really helped us improve efficiency of sales and cut out a lot of human error.

Pros

Implementation was handled by Sana and was done very efficiently, any problems on launch were dealt with swiftly. Their support service is fantastic. We also like the simplicity of use, making the front end look clean and professional is easy.

Cons

Some more flexible design options without any coding required would be preferred, I believe this is being addressed in a coming update as of Nov 2020.

Reasons for Choosing Sana Commerce

We felt Sana was the best option for our business due to ease of use and cost.