About Shopify

Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform enables retailers to sell online and reach their customers through mobile and social media channels.

Shopify’s mPOS features inventory management capabilities that can sync with e-commerce store so users can see their actual inventory for both assets. It also features store management capabilities, such as reporting and analytics, staff management, order histories, and customer management.

The e-commerce software facilitates setting up an online shop through Shopify’s website builder and blogging platform...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

3,585 Reviews of Shopify

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(2,154)

2,154

4 stars

(1,081)

1,081

3 stars

(208)

208

2 stars

(43)

43

1 stars

(36)

36

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 3585 results

October 2019

Lee'Ann from Social Vibe Marketing, Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

October 2019

Shopify is easy to launch and manage

My overall experience has been positive using Shopify as my shopping cart for my store. I felt the transition from Magento was pretty simple - although I did not do the migration that is an option, I ended up starting a brand new site.

Pros

I currently use Shopify for my “side hustle” business - selling retro and vintage style dresses online - www.retrovintagedresses.com I previously used Magento for my shopping cart before switching over to Shopify. I like that it’s an easy platform to get set up on and deploy. Also, I love that you can easily create a catalog on business manager to sell products on Facebook and Instagram. Definitely easy to use.

Cons

I don’t have any cons that I can think of with Shopify. I’ve been using it for over 2 years and have not had any major issues or set backs.

Reasons for Switching to Shopify

Initially I liked Magento, I thought it was a pretty good fit and the store did really well after launching in the beginning of 2011. Over the next several years, and after discovering some vulnerabilities in Magento (which we were subsequently hacked)we decided that there were better options available - and that’s when we made the switch.

November 2020

Ian from CPGIO

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

November 2020

The Best E-commerce Platform

I'm very satisfied with Shopify. It's really the best in its class, and I have recommended it regularly to friends and family members who are looking for an e-commerce solution.

Pros

When I launched Shopify originally, I was looking for a solution that would accommodate online sales for my organization as well as in-person sales at our conferences. I had physical and digital items, and I needed something could take care of it all. That's what I found in Shopify. It was easy to implement and it helped the organization increase sales 35% YoY. Since then, I've launched a half dozen Shopify sites, and I just love how easy and flexible the platform is.

Cons

My only complaint about Shopify is how much of the platform requires apps. There are a lot of things that some of their competitors offer as a part of the platform that Shopify leaves to their app developers, and it's hard to get nickle-and-dimed when I want to add subscriptions or gift messages or anything else.

Reasons for Choosing Shopify

WooCommerce is great, but it just didn't feel like a turnkey solution.

Reasons for Switching to Shopify

I made the switch because my other platform kept crashing and it was requiring massive changes to my data in order for me to run an update. I figured if I was going to have to reconfigure everything anyway, I might as well move to a better platform. The only downside was that the old platform was opensource and free, so we had to make an adjustment to paying a monthly fee.

December 2020

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

December 2020

Sophisticated Platform, if you're willing to hand over your website

My main concern overall several stores I've begun with shopify is the limited choices with regards to initial deployment/trial period. If you start venturing off into trying to customize during the initial site creation, you'll find yourself in no-man's land. As long as you follow the exact setup instructions, you should be fine.

Pros

Basic system for creating a website, adding products, and selling online is excellent and easy to use.

Cons

It takes a lot more work and understanding to put your own products on the shopify platform. I have followed shopify for a few years, and still learning about new functionality and possibilities, such as api.

Reasons for Choosing Shopify

Shopify, like wordpress for example, turns out to be a very powerful and sophisticated Platform.

January 2020

MARY GARVEY from CRC WHOLESALE REDEFINED

Company Size: 2-10 employees

Industry: Wholesale

Time Used: Less than 12 months

Review Source


Ease-of-use

1.0

Customer support

3.0

Functionality

1.0

January 2020

Thought I was signing up for an Integrated POS System and Website

Feels like Shopify sucks you in and is not transparent. When you realize what the system doesn’t do...they apologize and are very kind but not very helpful. There are a bunch of awkward apps you can buy to fix the problems but they don’t work very well. Wish someone would just make an easy functioning system that met business that sell inventory on line and in person.

Pros

It is easy to get a website up and running. Adding products is easy.

Cons

WHERE DO I BEGIN: -inventory records only go back three months...I was horrified to find out I lost 4 months of inventory records. -to print a receipt...you need to buy and download an app...it is awkward to use and takes a couple minutes for the receipt to upload before you can print it. -to have employees log in you need to download and app and pay monthly -you can not do a credit on someone’s account if they return something...You need to either return their money or give them a gift card it is awkward and difficult to use. -if you mark an order pending payment you cannot take payment on the POS system. -you cannot add any vender information that is not visible to your customers. -the duplicate feature when adding products doesn’t work properly....to hard to explain what should be duplicated and what shouldn’t but trust me it wasn’t created by someone that understands business

Reasons for Choosing Shopify

Seemed easier to use but there are so many missing features and using apps in conjunction with the system is awkward!!!!

Reasons for Switching to Shopify

Lightspeed Retail and E Commerce did not communicate well....was looking for a system that would be easier to use....was willing to put up with some of the shortcomings but when I found out it only tracks inventory for 3 months I was horrified. I have a nightmare on my hands.

October 2020

Adam from Guangzhou Hardy Company

Verified Reviewer

Company Size: 11-50 employees

Industry: Import and Export

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2020

The EASIEST Ecom platform all around the globe

No more struggling to create an eCom website. I started creating websites and promoting my products a little bit late than others, but I was speechless once I started with Shopify the ease of use they give you to kickstart your project is astonishing. With Shopify you are limitless and you are always motivated to go further and further building your business and getting it to the next level. Thank you for having great software that makes everything easy.

Pros

Free themes: A friendly dashboard to complete your website in a blink of an eye Real cheap: With only $29 you can design, track your product, manage your clients, and so on... High secured platform: It gives you the power of creating your website and never ever worry about getting hacked or struggle with the server downtime. Unlimited plugins and APPS: Yes it's like having an iPhone and you want to download an app for it, the Shopify app store is limitless any kind of app and plugins is available, and easy to install. Customer service is available 24h/7 by email/Online Chat/ FAQ Community: Huge community and video explanatory contents. YOU NEVER STRUGGLE.

Cons

Sometimes downloading a lot of APPs might make your website slow on loading, just need to be careful about what app you're integrating and just work with the MOST HAVE APPS.

Reasons for Switching to Shopify

Although it's a good platform it wasn't as good as Shopify. More expansive, lack of apps, harder than Shopify. Customer service takes longer or sometimes hours to respond