WooCommerce Software


 

WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and offers website management, order management, customer management, sales optimization and cost calculation within a suite. The product allows users to sell both physical as well as digital goods online.

WooCommerce features website management, which allows users to create e-commerce websites using customizable themes, product-page layouts and checkout-page designs. The product also features order management, which allows users to manage customer checkouts, refunds and return-orders.

WooCommerce features shipping cost and sales tax management, which allows users to calculate taxes based on sales volumes and local tax regulations. The product also allows users to manage different shipping methods, such as pickup, local delivery and shipping services.

WooCommerce provides an online forum, FAQs, a knowledge base and video tutorial support options to the customers. The vendor partners with PayPal and Stripe for payment integration functionality.

 

WooCommerce - Checkout page design
 
  • WooCommerce - Checkout page design
    Checkout page design
  • WooCommerce - Subscription management
    Subscription management
  • WooCommerce - Amazon Pay integration
    Amazon Pay integration
  • WooCommerce - Variable checkout page
    Variable checkout page
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

199 Reviews of WooCommerce

 

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Software Advice Reviews (12)
More Reviews (187)

Showing 1-12 of 12

Ardi from Samsara
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Best Online Shop Plugins

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The function is really easy to understand, Easy to set up. Best plugins when you want to start an online shop in WordPress.

Cons

The extension is costly for small business. And sometimes plugin is getting an error and the customer services nobody is there to help.

Review Source
 
 

hussain from 7vals
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

best plugin for online shop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

woocommerce is the best e-commerce plugin I have used so far. It has a very few easy steps to set things up and after that you are good to go.
you just need to put all your details. It has options of calculating shipping amount instantly. you can also choose have various payment methods.

Cons

although the basic version of woocommerce plugin is free to use but in order to do certain things you need to buy add-ons which can be very costly for small businesses.

Review Source
 
 

Stan from Jurgens
Specialty: Jewelry
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Using Woocommerce

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Best eCommerce solution for businesses that just need a website and not a full time web department.

Pros

Just started using with Wordpress. Easy for my supervisor to manage products after I set everything up.

Cons

The array of addons can be bewildering at first but that turns out to be plus. There are two many built in options that should be addons in the first place.

Review Source
 
 

Fonnique from Frame Of Reference Ltd
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Woocommerce is very useful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

As good as it gets. WooCommerce includes all the SEO options you need. From my experience the backend for cart had a considerable amount of add-on and features, which was very useful in building our checkout.

Cons

the con of WooCommerce is that it is not as user friendly as I would have hoped. the learning curve is very steep. I also find that a lot of add-on are needed to get to my ultimate result.

Review Source
 
 

Mitch from Bay Town Creative
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Fantastic, but do the math first

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I love WooCommerce and often recommend it, but that recommendation always comes with caveats about the unseen costs and troubles. It may seem like the best solution but it might not always be the best solution. It also integrates easily with Printful, which is always a plus for me.

Pros

WooComerce is my favorite WP shop so far. The basic plug in offers almost everything most shops needs to get up and running and it offers enough free upgrades to make your shop feel pretty complete.

Cons

The biggest con for WooCommerce is that getting anything above the basics can be costly and means you need to be ready to have a fairly hefty overhead if you want to build out anything past the basics as most advanced packages have recurring costs in the hundreds of dollars annually. The other draw back (for any wp, self hosted shop) is that you have to make sure you have your wp secure, maintained and compliant if you are going to be running a shop of any size. Payment Gateways help but since the cart is hosted on your site you should be sure to set yourself up properly, which can again lead to some unexpected costs and headaches you may have been hoping to avoid by hosting your own wp-shop.

Review Source
 
 

April from Colette Malouf, Inc.
Specialty: Manufacturing and wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

WooCommerce Pros and Cons

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

WooCommerce is a plugin for WordPress, and it cannot be run with out WordPress.

Pros

Free to download and install for Word-Press based e-commerce sites. No monthly fees. Also able to customize with themes and extensions. The more advanced themes / extensions cost . Able to integrate with PayPal, which is easier than setting up a merchant account. Additional payment gateways are available as extensions.

Cons

Your will still have to create your e-commerce store, and purchase a domain name / web hosting / etc. The extension costs can add up. WooThemes work best with WooCommerce. Customer support can be slow.

Review Source
 
 

Waseem from Freelance
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

The best eCommerce software in the world!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using WooCommerce for many years and it's always my go-to software for any project eCommerce related.

Pros

- It's FREE
- Insanely powerful - can be used for a little shop or a massive store with 100's of products
- Integrates with almost any software you can think off
- Highly customizable
- The WooCommerce community is huge and help is just a quick Google search away

Cons

- It's difficult to give a con for WooCommerce but if I had to I would say that for an absolute beginner, it can be a bit difficult to use and to get used to but that difficulty disappears quickly after using it for a little while.

Review Source
 
 

Mike from James Publishing
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Powerful E-commerce Interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've enjoyed WooCommerce during the last few years and have found it to be a solid e-commerce solution for our business. The system continues to improve and grow and we would recommend it to any companies looking for a powerful, customizable platform from which to launch their online sales and manage their customer base.

Pros

WooCommerce forms the backbone of our e-commerce website and we've been using it for around five years at this point. It handles a high quantity of orders with ease and its customization options are so far-reaching that if you can dream of a plugin for the system, it probably already exists or is under development somewhere (this may have something to do with its integration into Wordpress). Recently, we've been utilizing the Subscriptions feature to more accurately manage our customers' accounts, and this feature is particularly useful for recurring transactions. Coupons are easy to create and keep track of and WooCommerce can also be linked to external systems for more accurate monetary calculations and other relevant business features.

Cons

Reporting within the system does leave something to be desired. We've found that the reporting dashboard is fairly limited, particularly for more advanced metrics that can be found in systems like Quickbooks. However, as noted above, the system can be linked to other systems using plugins and various connectors, so it's possible to extract that detailed sales data if need be. On occasion the sheer amount of customization options can be overwhelming, as well, though this is a better problem to have than a system with too few options. The various plugins just need to be managed in a coherent fashion to ensure site stability.

Review Source
 
 

Brian from My Solution Advocate
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

WooCommerce gets us paid on TIME!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

WooCommerce is the go to platform for e commerce.

Pros

This is a great payment solution for our wordpress websites. They have never failed at processing our payments and offer solutions for multiple transaction levels. In all honesty, they are the only company I know that handles this because I have never looked any further. Enjoy it.

Cons

Some price increases and hikes for more specialty services and features, but thats expected. Everyone has to make money.

Review Source
 
 

Urs from Velago
Specialty: Furniture and home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great for plugins and features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The abundance of plugins gives you a solution for almost any problem out there. Easy to use and implement.

Cons

The downside is support. Sometimes plugins cause problems and then nobody is there to help. Product variations are an issue for us, since custom attributes cannot be used on variation level.

Review Source
 
 

Eric from EHC Media, Inc
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

WooCommerce is a great shopping cart solution for WordPress Users

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Open source software offers the benefit of lower cost than most commercial software and a majority of websites are developed using WordPress, which is one of the most widely used open source content management systems. WooCommerce is consistently rated among the top shopping cart solutions for WordPress. As a professional web developer it is my "Go To" e-commerce solution for my customers who are using WordPress. You can have a great looking site done in a day.

Pros

Ease of installation, Huge number of add-on modules. Numerous payment gateways. Easy to integrate shipping. Ability to generate product feeds for Google Adwords, Amazon, and Bing shopping.

Cons

Many of the premium modules require annual subscriptions so you do need to be aware of the cost when comparing open source software to an off the shelf shopping cart solution. (a good developer will be able to help you determine what your costs will be before you get started).

Review Source
 
 

Pamela from NextGen Marketing, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

WooCommerce Popular, but a few kinks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use and straight-forward. Would recommend.

Pros

Very easy plugins for WordPress sites. Straight-forward and user friendly. Easy to add products, add pictures, set coupon codes, cross sell items.

Cons

A bit clunky in it's appearance on certain websites, especially with the "buttons". Seems to conflict with certain WP themes and had issues with the checkout and using the Square plugin as opposed to the default, Stripe, for payment processing.

Review Source
 
 
 
Showing 1-20 of 187


December 2018

December 2018

Hands down the easiest shopping plugin around.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I left Weebly because the Ecommerce options were getting out of control price-wise. I needed something simple, affordable, and easy to maintain. WooCommerce hit all those buttons. I was able to get my author store up and running fairly quickly, the options are easy to understand. It's built from the ground up to be effective for all users and easy to hop right into as a newbie. There are tons of add-ons for it, anything you need, you can likely find already custom made.

Cons

For most customizations, you're looking at an extra cost. It's not easy to do the simplest things, like change the colors of the cart and checkout pages to match your site colors, or to edit those pages to add your own buttons or remove some of their default text, for example. The search functions aren't intuitive, you have to create custom filters per category or it shows all categories no matter what category you pick to show. These things were very frustrating for me as a new user, and almost made me walk away before I took a break and came back with a fresh state of mind to tackle it. While the bulk of WooCommerce is easy to set up and operate, some simple things like these seem so much harder than they should be.

Review Source: GetApp
 

Anna from North San Diego Business Chamber
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Big and Robust but requires continuous support

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Well, we could categorize anything....and have lots of metadata, multiple classifications, multiple products...

Cons

it was big and bulky at times. we needed tech support whose hours did not seem to reflect the ones we worked..

Review Source: GetApp
 

Makis

November 2018

November 2018

The most nice ecommerce plugin

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I think it's good as a wordpress add-on, to start your online store right away. Easy to use and set up. Very large configuration.

Cons

You will need to pay if you need more specialized services. But I think it's not necessarily negative!

Review Source: GetApp
 

Sara from VacuumsRus
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

i use it at VacuumsRus .

Pros

computer friendly, tracks important stuff

Cons

i really do not see any problems or concerns.

Review Source: Capterra
 

Jason from JDI Sales and Services LLC
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

WooPOS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Merges seamlessly with WooCommerce. Feature rich. Many functions and methods to manage your business on and off line. Tech support is very responsive and a lot of fixes happen quickly.

Cons

There have been a few features that seemed more trouble but they are usually fixed within a few upgrades.

Review Source: Capterra
 

Chandu from Greenbay Essentials
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Ideal for all business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to operate
Easy to add a product
Unlimited Sku

Cons

Woo Commerce extensions are expensive..

Review Source: Capterra
 


November 2018

November 2018

Great POS System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great integration with wordpress, easy to setup and great support.

Cons

I did not have any issue with the software so far .

Review Source: Capterra
 

Alphonsus from Wellfond Pets
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

WooPOS is the best POS software on the market for Woocommerce !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you have a retail business and are looking to link it to an ecommerce platform, WooPOS is the best solution on the market.

Prior to using WooPOS I tried web based POS systems on the market such as "WooCommerce Point of Sale (POS)" by actualityextensions and "WooCommerce POS" by kilbot, only to find the them lacking in features, slow and prone to crashing.

Having used WooPOS for over a year, I find the software reliable, frequently updated and a key part of bringing my brick and mortar business into the eCommerce space.

Pros

- Full featured POS software with everything our previous POS station had and more.
- Highly configurable allowing for a tailored user experience.
- Follows industry best practices, which initially seemed annoying and unnecessary but much appreciated down the line, when generating reports or tracking stock.
- Robust documentation and Excellent email support. Always helpful with problem solving and developers actively deliver on newly requested features.
- Reasonably priced with no hidden fees.

Cons

- You can't modify SKU numbers easily. The workaround after changing an SKU number in WooCommerce would be to delete and re-import the product into WooPOS.
- User interface feels dated compared to market leading POS Software (Vend, Square, Toast)
- It would be nice if WooPOS sold POS display directly or had links to some options. I couldn't find a suitable customer facing POS display, I was advised to use a regular PC monitor but those seem too large.

Review Source: Capterra
 

Abdilhadi from KSHMSH
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

POS with woocommerce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

WooPOS is the only system that we found that helped us to work offline with normal POS software, and on the same time integrate with our Woocommerce online store. moving inventory between online and offline stores is very easy. it reduce the duplicate works that we used to do when publishing new products.

Pros

Powerful support with many POS features. easy integration with woocommerce. flexible with acceptable price license model. support Arabic language and can be translated easily. have sandbox training view to play around with system with risk free. multiple reports available and can be exported to excel easily. have multiple currencies that can be used for payments. can generate Purchase orders, quotes and layaway invoices. include vendor and customer management databases. can see historical transactions per customer or products. can customize few screens and have quick lunch buttons.

Cons

some features and menus are embeded inside other views like POS screen, there is no central screen that include all the powerful features in one please, so you need time to find the exact location of each feature.

Review Source: Capterra
 


November 2018

November 2018

Best support at all

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started without knowing it until they continued with my support until things stabilized and our work improved significantly

Pros

Fashionable design and easy to use Support all the time, evolution and constant updating

Cons

Time is shortened in many things.
Easy to manage your store

Review Source: Capterra
 

Ayoub from EBS maroc
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Woopos

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

it was a good experience the company i used to work with still using it.

Pros

Great Support they respond everytime we needed them !

Cons

The documentation doesnt cover everything but whenever i needed something the support solved it for me.

Review Source: Capterra
 

Joseph from QT
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Amazing functionality despite some old fashioned software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

While support can be a little delayed for me due to time zone difference, the support has been superb and every problem I had was solved, and even some suggestions I had were implemented.

The one thing I love is just the ability to really customise what you want your POS system to do, in terms of which buttons you want and the kind of transactions you are doing. one feature I also greatly like is the fact that it can operate offline. In this day and age where 99% of EPOS systems are cloud based, I like the fact that I am not 100% reliant on my ISP.

Pros

Customisability. It can literally do anything you want it to. From custom buttons to custom reports. It's integration with woocommerce is also pretty good, with multiple image uploads one of the definite plus features.

Cons

How backward it looks and feels. Unfortunately one of the things that can't be customised is its appearance. It's literally from the 1990s.

When setting up the store for the first time, some of the syncing of products and images can take some time.

There is no phone connectivity for Woopos. So you can't check your sales while you're on the train.

Review Source: Capterra
 

Tyler from OC Hair Bath & Body Co
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Amazing sync capability

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Benny is amazing.

Pros

Amazing sync capabilities saving us time so we can run our business finally

Cons

Some of the feautures are harder to use.

Review Source: Capterra
 

Zen from Private
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Blazing brilliant - thanks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Exprodinaryly helpful and solid software.

Pros

Ease of use and good for cliebts understanding.

Cons

UI is a little moody looking and could do with a face lift.

Review Source: Capterra
 

Cal from Cal Sherry
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Great POS solution

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The user interface, ease of use, design and intergration possibility.

Cons

The price is a bit steep and maybe some more customisation tools would be useful

Review Source: Capterra
 

Michael from Under The Radar UK
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

A POS FOR ALL COMPANIES

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Creating a store network for a charity; the overall experience has been easy to use & easy to maintain

Pros

The interface is easy to use, with minimal need for customising. The intergration add ons & other software that intergration into woopos allows you to be able to enhance your customers experience.

Cons

There isn’t much to dislike about woopos because the features keep expanding & getting better meaning that the users experience keeps getting better.

Review Source: Capterra
 

Daníel B J from Krúttin ehf
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Best pos sustem

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really easy to use

Pros

How easy it is and friendly it is and how quick it is

Cons

Nothing that i like because it is all great.

Review Source: Capterra
 

Karim from Shop Under
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

WooCommerce is the best open-source ecommerce content management system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

WooCommerce provides the best flexibility for ecommerce as far as content management for a transactional website. The customization is easy and flexible for non-coding administrators and its growing community is very active and helpful.

Cons

If your inventory exceeds 1000 products, I would recommend staying away from WooCommerce. Magento would provide a better experience for webmasters and administrators.

Review Source: GetApp
 

Barbara from Angel Cross Design Co
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Woo POS is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's a great compliment to Woo Commerce, easy to use and cost effective.

Cons

It's a little clunkier than Square, but it still works.

Review Source: Capterra
 

Greg from SpringField Payments
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

The best overall E-Commerce Option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Being the number one e-commerce plugin means that you can easily find add-ons, fixes, and other plugins that work with WooCommerce. The price is also a big plus.

Cons

When you are building a more complex site you often have to have multiple plugins to accomplish what you want or customize the code. The other things is that the shipping calculation options are not as robust as I would like.

Review Source: GetApp
 
 
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