Nextpoint Software

I had a case with significant document processing and review needs. Nextpoint did everything I needed it to do.

Pros

The software was easy to use and flexible enough to adapt to the needs of my specific case. The pricing was also very reasonable.

Saving time with review, fast cloud-based action!

Pros

Very user friendly compared to other platforms that I have used previously. The customer support is by far the best I've ever had! Cloud-based makes this platform so easy to use while out of the office!

Cons

I would prefer all emails automatically attach the attachment when editing in a Bulk Action. I think that should be the standard setting as opposed to having to click Grouped by email family, including related documents and then clicking Email-Family (Emails and attachments).

Pros

The customer service is by far the best part. No matter what the problem, they either have the solution or they will figure it out and get back to you quickly. No stone left unturned. The tags you can create while reviewing documents help to go back later and process the documents in a much more organized fashion versus just reviewing manually.

Cons

Excel spreadsheets cannot be viewed in the program. It'll just provide a link to the spreadsheet outside of Nextpoint. At that rate, you might as well save the money and not import into Nextpoint.

Pros

Nextpoint is an efficient way to gather all documents in one software. It was easy to use and a great tool for discovery needs.

Cons

Nextpoint is not always user friendly. The keyword searches does not always produce all the required documents.

Pros

Easy to use--I like the functionality. I thought the deps were organized easily. I love the advanced search feature.

Cons

Needs work for dep designations--need functionality for courts that do not allow color filing. This was an issue in our trial.

Pros

The vast amount of capabilities available to me. I love being able to do everything I need to do on one site.

Cons

Sometimes the website runs very slow and it take 20 minutes for a small batch of documents to process.

Allows me to be more efficient as a litigator.

Pros

The best part is the ability to search for terms. It allows me to easily and quickly find and utilize relevant documents out of a massive production.

Cons

At times it can be a bit unwieldy and you really need to practice and build a knack in setting up folders.

This software makes ediscovery review a breeze.

Pros

After searching for months for an affordable and easy to use software, Nextpoint was definitely the winner! The software can either be handled by your in-house IT or by Nextpoint. They offer extensive training, but if you have any questions Nextpoint's customer service is astounding. This software has definitely made discovery review less tedious.

Pros

Searchability and the ability to categorize documents using folders. That's very helpful for a larger case.

Cons

Trouble rotating documents or breaking up documents in a logical way. Have not found an effective way to delete duplicates.

Pros

The software is very easy to use and accessible anywhere. Substantial documents production are easily handled and well organized

Cons

The cost can be high since not all clients will agree to pay for the service. The inability to upload more than just one file at a time is also problematic.

Pros

Video testimonials linked, it is a good way to see or find testimonials scripts and watch the videos

Cons

Share folders, I don't like the way share group in folders sometimes is hard to find where to upload or download the files

We absolutely needed a eDiscovery search platform for one of our larger cases. All the other eDiscovery platform providers were far to expensive for us and our clients. We needed to be able to review enormous amounts of data, and we are able to do so. We are very satisfied.

Pros

The customer support is highly responsive and excellent, as is the value. Nextpoint is geared to meet the needs of a small firm like ours.

Cons

Some of the search features are not intuitive, but I also get fast answers. The highlighting color system does not seem to have enough bright colors for my taste, but I may not have figured out how to maximize the use of that feature. Overall it is very easy to learn.

Pros

I like the color coded designations and the ease with which you can label new designations. Courts have found it very easy to follow along.

Cons

Sometimes making specific line edits within a designation can be challenging. Rather than adjusting the whole set of a designation, it would be great to be able to deselect a line or two (subset) of a designation.

Pros

Document review and navigation. It is really easy to navigate around to go through more than a thousand of documents.

Cons

I was only a user and I just uploaded documents and reviewed them. I don't have a con because I don't use it that much.

Easier file management than my excel spreadsheets!

Pros

Less difficult to use than Concordance, Summation or Lexis software. Ability to "share" comments and markups between users. Functions as a "one stop shop" for document management once you get used to the software.

Cons

PDfs need to be downloaded separately for database, issue with saving pleadings to database. Not always intuitive.

Streamlined doc review. Cloud-based so I can use it anywhere.

Pros

Nextpoint review is an excellent doc review software, especially when you have a case with tens or hundreds of thousands of documents. The folks at Nextpoint are super amenable to feature requests and hearing from attorneys on what they can improve on; most importantly, they actually listen and make the features or improvements where they can.

Cons

Nextpoint is in its (relative) infancy so there are a few kinks and features that can be improved on. But as mentioned in "Pros," they are great at listening to requests and comments about how to improve they software and quickly work to implement changes.

Easier to review emails than traditional methods

Pros

Ease in review and production of documents especially with Bates labeling and redactions. Love the tracking capabilities with knowing source and custodians. The ability to remove duplicates with MD5 has technology is top notch.

Cons

Working in transcripts- no easy way to scroll from page to page and to go to next page must go back to the top of the document to move forward.

I have been in litigation support since 2003 and used a variety of products over the course of my time. After several major players started to become less popular I looked for some alternative cloud-based solutions and NextPoint has been a great option. It is very easy to use, has amazing customer service, and most importantly the team listens to customer feedback and provides solid solutions to ensure that their software does what their customers need for it to do. It is always improving and a great tool for litigation teams.

Pros

Easy searching capabilities, simplistic loading, and great customer support.

Cons

They just fixed my major complaint which was the ability to highlight directly on a document. While there may be functionality that does not exist, I find the customer support to be extremely good at talking through problems and helping to implement solutions whether it be through feature requests or simply teaching me a different way to do things.

The one thing that I think is so problematic is that the clear button is right next to the submit button in the deposition highlighting. Since the clear button gets rid of everything you've done and it cannot be recovered (I have done this and called customer support), it seem like a poor choice for the clear button. Or at the very least, have a pop up making you confirm that is what you want to do before all is lost.

Pros

The fact that in the deposition highlighting you can have all designation colors present on the final product.

Cons

Just that the clear button is too close to submit.

I have used several different similar programs by other vendors. NextPoint outperforms them all in all areas. I would highly recommend.