



Batch processing




Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About Nextpoint
Nextpoint is a cloud-based eDiscovery platform that enables legal organizations to review documents, find information, filter data and streamline legal documentation. The solution creates a central repository to search and review legal documents.
Modules and key features include topic clustering, full-text extraction, drag-and-drop document upload, evidence exchange and search. A key feature of Nextpoint is to extract and analyze documents that enable lawyers to create courtroom presentations.
Nextpoint’s drag-and-drop functionality enables law professionals to upload documents for review. Further, the solution automates extraction of metadata and deduplicate documents. It also enables lawyers to share documents with peers, clients and judges.
Batch processing
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
December 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
5.0
December 2018
Great legal support software
Pros
What I love about this software is that it allows you to review legal documents with unilimited data hosting and it allows you to organize it and modify it the way you want to and is easier for your team to view. It also allows you to keep track of all the documents, mails, attachments and threads. It also gives you the tranquility that the uploaded files are secure.
Cons
It is not a very friendly software, for me and my team it was a little bit hard to take control over the platform.
October 2019
Susan from Carson Law Group, PLLC
Company Size: 2-10 employees
Industry: Law Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
October 2019
Processing Big Data Made Easier
We have experienced wonderful customer service with NextPoint, and are constantly in touch with our representative (or she frequently checks in with us to hear how things are going). The service and support is much different from our previous product, where it was very difficult to speak with our representative or receive help as needed. Our team has been glad to grow with NextPoint, even though many other ESI providers often contact us.
Pros
We like that we have the ability to load, organize, and sort large amounts of data. This is our second ESI software to work with, and it is much more robust in its capabilities with managing data. It has the ability for trial presentation which essentially combines two products into one, and saves our smaller, boutique firm from needing to purchase multiple types of software for various legal tasks.
Cons
The ability to process some Auto Cad files without customer support. As we mainly handle construction law matters, we work with multiple AutoCad files. We need the ability to process them independently and efficiently.
Reasons for Choosing Nextpoint
The pricing was much more in line for us as a smaller firm.
Reasons for Switching to Nextpoint
Lexbe did not offer all of the capability that we needed. Furthermore, the customer service was quite lacking.
October 2019
Christy from Sebris Busto James
Company Size: 11-50 employees
Industry: Law Practice
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
October 2019
Anxious for Nextpoint to work out the 'kinks.'
Not a great 'diy' solution. You really need their premium support and specific task training. They are very receptive to product feature improvement suggestions and have great communication on new functionality.
Pros
Nextpoint pricing model is very affordable. Case set up is simple and relatively quick. Productions, once your templates are set, are very straightforward. Transferring data from the Review db to the Prep db worked great and Prep is very functional, although I did not have the opportunity to export it for trial presentation. One-on-one product support staff are extremely helpful.
Cons
Admin tasks in this product require more steps than it should take and cannot be done 'on the fly.' The trainers even say that they have multiple windows open at once to perform these tasks, then refresh the window you are working in. The UTC date is everpresent and takes back-end work to show local time zones, which costs PM billing time. Search language is unique, if you have a boolean searching background and try to apply it, you will get frustrated and need to learn the specific search language format in Nextpoint. Even with their advanced search area, we would get inconsistent results when attempting multiple search criteria. 'Help Desk' support often misses the mark in resolving support issues.
Reasons for Choosing Nextpoint
Feature rich and Pricing
Reasons for Switching to Nextpoint
We outgrew desktop sharing capabilities and really needed a cloud solution. We are a small boutique firm and pricing is a major consideration when evaluating products.
September 2019
Mark from Kotz Sangster Wysocki P.C.
Company Size: 11-50 employees
Industry: Law Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
September 2019
Best-in-Class Client Service, Very Effective Tool, Affordable/Viable Cost
My experience with Nextpoint has been a tremendous one. Before I entered the law, I worked in sales/service in multiple positions within the banking/financial and professional sports industries, which gives me a different vantage than perhaps most attorneys who went straight to law school after college and their entire career is comprised of legal/lawyer work. It is from that vantage I truly appreciate the warm, friendly, and accommodating personality/culture of Nextpoint. And my primary point-of-contact over at Nextpoint, the rep, is in every sense of the word magnificent. She's consistently tuned in and makes you, as a client, feel your needs are at the top of her list. But not only is she attentive and timely, she goes above and beyond the call of duty and delivers high-quality service to help you better understand and learn how to use all of Nextpoint's many tools. The others on her team embody this same client-focused drive and it really shows you "who" Nextpoint is. They are a great company with the right product/tools, but better yet, the right mindset. They are a pleasure to work with, and blow all the other e-Discovery companies my mailboxes are littered with e-mails and voicemails from. If I could give other litigators a point of advice: Forget the AONs, Relativity, etc., and get to know Nextpoint.
Pros
Nextpoint's software is highly intuitive, and it's easy to use. I'm an attorney without an "IT" background, but acclimating to Nextpoint really was seamless. I most appreciate the simple way a non-tech person like myself can execute comprehensive, extensive document reviews, and effectively make document productions.
Cons
There are certain tools/features Nextpoint should implement: - Nextpoint needs to roll out better sub-foldering options/features in the Review space (especially given batching limitations) to help simplify things from an organizational standpoint both on document reviews and throughout case workup. This *has* to happen. - Nextpoint should implement tracking features to allow lead counsel to measure a document review team's pace (necessary on large document reviews, and has been available on Relativity for some time). - It's difficult to tell how effective the de-duplication tool is really working. I've lately suspected this could use some re-vamping.
Reasons for Choosing Nextpoint
Because Nextpoint offered just about the same level of tools/tech as Relativity did but for a better price and with better client service.
Reasons for Switching to Nextpoint
Because Nextpoint offered just about the same level of tools/tech as Relativity did but for a better price and with better client service.
July 2019
Yolanda from Montgomery & Andrews, P.A.
Company Size: 11-50 employees
Industry: Law Practice
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2019
Great Software
The Nextpoint team has been great to work with. They have been working with us to manage a document intensive case. The ease of setting up cases and coding have worked great for large and small cases.
Pros
The ease of setting up the cases and coding structure. The ability to speak directly to Nextpoint support and work through issues; Nextpoint listens to their clients and invites input on improving their product.
Cons
The limitations with modifying coding descriptions and the inability for an end user to add additional coding to a field using bulk coding feature.
Reasons for Choosing Nextpoint
Pricing with regard to Relativity and IPro. CloudNine was not as advanced. Nextpoint also offered the ability to import and coding of depositions and hearing transcripts as well as the trial demonstration component.
Reasons for Switching to Nextpoint
The version of Summation was outdated. Setting up new cases was limited. We were limited by the number of users and the product at that time was not a hosted platform so providing access to clients was an issue.
Response from Nextpoint
Replied July 2019
Hi Yolanda, Thank you for your feedback! Based on your description above, it sounds as though different user permissions might help in this situation. For your reference, I linked a chart below outlining what each user permission level entails: https://support.nextpoint.com/hc/en-us/articles/360027948972 With that said, we understand every need doesn't mirror the next when it comes to user permissions, so your Account Director will be following up with you so we can better understand your current workflows and share your feedback with our dev team. Thanks again! Annie