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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.57 / 5 (14)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

April 28, 2020

Pros/Cons

  • Pros

  • Easy to build out and configure without a lot of outside support

  • Ease of use. Software tracks incidents and all associated items for them as well as training. Spark lines give immediate snapshot of what is going on.

  • Cons

  • It is not always as customizable as we would like. However with that being said we have not had to work hard to find a work around.

  • There is very little that I do not like, it would be great if it were in Spanish and the free trial should last more than a month

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux