Its a good software that we may need to procure in the future

Its one of the complete features of the QHSE software. Wish i can get some more detail information of the product compatibility, Licence and pricing as well as any other related information such as Maintenance etc, as well as procurement and Installation process of this software would be great.

Great Product Overall

Pros

The Incident Management System is set up well to get to the root of problems and assign action items to prevent the problems in the future and track the action items to completion.

Cons

The system can sometime not be flexible enough for our needs (more incident categories)

Great Dashboards

I'm sure the system itself is great but their customer service needs improvement.

Pros

The dashboards are fantastic. They go beyond just line, bar and pie charts. Easy to change up the dashboard. Has a feel like pivot table charts but look great. Reasonably priced.

Cons

Condescending sales and on boarding team. I couldn't move past the demo. If I was treated that way as a Manager I couldn't risk my employees being exposed to that.

Audit management Desktop/IOS App

My companies overall experience with ProcessMAP is not negative by any means. The challenges come form the app version and seeing the information translate the the desktop version. The information is portrayed different if you can find it in the system. If we excluded the app, ProcessMAP's functionality on the desktop is well developed and can drive great change with your organization!

Pros

ProcessMAP provides a system that is glitch free. I have had pain points with getting systems up and running with past companies I've partnered with in the past. ProcessMAP provides a full service team that provides good customer care through the transition phase. The ProcessMAP tool allows you too take your EHS program to the shop floor level team members. It allows for everyone at your facility(s) to be aligned on metrics, standards and best practices for your company.

Cons

The ProcessMAP app for IOS and android is not very developed as of today. They are making improvements twice a year to ensure they are getting up to par with the rest of the competitors but it can create challenges in today's markets. Most of the difficulties with finding information, entering information have come from the app version. If anything, I feel an app is the most utilized function of an EHS program when talking about auditing and inspections.

It can be a good tool to support the management of prevention of events and losses

It allows us to have at our disposal the statistical information of accidents when required. Facilitates the task of analysis and presentation of information

Pros

First of all this manufacturer of programs, has 16 years in the market, being used in more than 100 countries, being available in several languages. Allow reliability and security in the safekeeping and handling of information. Allows technical support by the manufacturer. It allows the integral management of information, both from mobile terminals and PC's

Cons

It is a program in my opinion expensive, you can get a DEMO but by contacting the manufacturer. The program only handles standards of the OSHA standards.

Would not recommend.

We aren't solving any business problems. Process Map continues to reject what we need as not possible without other solutions.

Pros

We were sold on Process Map because it had all of the features we needed in one place - LMS/Claims/Audits.

Cons

It is terribly confusing. There are so many back end fixes, etc. You need a full time person to be an administrator at your company, a SME. Otherwise, it is beyond frustrating and unusable.

Good

Easy to use ,Good software product for mid sized organizations.