Qualsys Software

Pros

The ability to configure the system is made very simple. Changes can be made by administrators with minimal effort which is invaluable to any business which is either growing or operates in a dynamic environment.
The software has constant releases either for fixes (which obviously everyone wants to avoid altogether) or for improvements. We have seen several iterations of a module in the space of a year which has helped how our users engage with the system.
On a similar note, I am impressed with how the company will make changes to the software upon request. Changes are reviewed and implemented in a timely fashion.

Cons

Having to re-create successful pilot projects from UAT to the Live site is a frustration!
Whilst I have praised the configurability of the system I believe there are further improvements which could be made to enhance the software further.
The module nature of the software has meant some modules are behind others in terms of aesthetics and functionality (but I know this is something the business is working on).

Pros

Simple to use, simple to set-up, simple to train and simple to administrate. Its very functional and configurable and is well supported by Qualsys. It is also delivers some considerable time savings in areas such as auditing and action management. The system automates many of the administrative tasks and provides some excellent real time reporting.

Cons

Some of the modules somehow feel less superior to document management module. They are clearly well developed but it clear that the system began with document management and the evolved into other areas.

EQMS supports our ISO9001 quality management processes, saves us time, and eases our communication with remote teams.

Pros

We've been working with Qualsys and EQMS for four years. The core modules are mature and feature-rich, they enable us to streamline our processes and document management requirements. The apps save us many hours of manual effort each time we use them. There is also a healthy pipeline of new features and enhancements. Perhaps the biggest strength of the software is the commitment from the Qualsys team to the success of their customers. Highly recommended.

Cons

The software has so many features and options that it can take a little while to set up, however the Qualsys team have offered us support to get this right for our implementations.

Saving time on the admin side of quality management, freeing up more time to carry out value adding activities and improvement projects.

Pros

The functionality it offers and the option to add more modules as time goes on and our confidence with the system improves.

Cons

Its can be quite difficult to setup and time consuming but support is there if needed. Once setup then the system takes little time to get around and operate.

Compliant against regulations

Pros

Modules are well organised and easy to use. Documents are very easy to find using the search tool in the Navigation window. Training database can be used to generate training records for organisation and records are easily completed.

Cons

CAPA module was difficult to customise. It proved to be a difficult job to update the Issues Manager database and should have been easier.

Although training records can be generated by the system, new records need to be raised each time a document is revised. This is very poor as other systems that I have used generate a training record automatically as soon as the document is revised. When I asked about this, I was informed it would be a major project - this is basic functionality which I was really disappointed to see was not on the system.

I come across many difficulties with the functionality of EQMS , i work with large documents which won't upload to the system.
I called customer support over a year ago and the problem is still not resolved.

Pros

N/A

Cons

- I cannot upload medium to large files

Advice to Others

N/A

We started to use EQMS as a document register when we decided to accredit for ISO 9001 , and have then started to use other aspects of the EQMS software throughout the Facilities Directorate. I have worked closely with the team at EQMS and they know me and I know them. They do customer service naturally and know their product, and are eager to develop it too.

My company has purchased the EQMS system and we have gone for a number of the modules including Training Manager and Audit Manager, which I use on a regular basis.

The system has made my job much easier and all my documents are now easy to access and easy to maintain. The training records are simple to review and update, the matrix review brings everything together in an easy to view format which can also be downloaded into Excel files.

The Audit Manager is easy to use, specific audit can be designed and these are carried out on a tablet, photos and other evidence are easy to collect during the audit. The download feature is excellent and saves valuable time when writing the final report.

The setting up takes a bit of time, but it's worth it and we have received excellent support from Qualsys throughout the setting up of the system.

Pros

Easy to use for lots of information

Cons

Setting up

This softaware has enabled us to prepare and meet UKAS ISO 15189 standards. There is alot more that the system can offer its users and would recommend that users explore the full potential of the system. We currently only have a few of the modules available to us!

Pros

Simple to use

Cons

Additional modules need to purchased seperately i.e CAPA, Audit etc

I've known about EQMS since 2005 and began using it's spectrum of features since 2012. After five years of working with EQMS, I have come to appreciate it more and more. I would advise anyone looking to use EQMS to take their time and understand all the different features.

Selected EQMS as it can be operated on various platforms. We have a number of Linux users so the software had to operate under this environment as well as Windows. Qualsys have been very supportive during all phases of project (Dave Beard in particular) and we look forward to becoming a long-term client.

I've been an EQMS Co-ordinator using Document Manager since roll out more than 10 years ago and I like the system a lot. It has grown considerably since then. I look after 13 sites with nearly 12,000 documents so I'm kept very busy with Document Reviews, Change Requests and New Document Uploads. It is a very User-Friendly System for the User. I do feel that it can be quite time consuming behind the scenes but this makes for a very compliant system which, when areas are being audited, is a great help.
Qualsys support has been great over the years and all queries/requests answered in a timely manner.

EQMS is an excellent robust intuitive document management system, we have it in place for over 10 years and is critical to our process and our customers.

It has been a revelation in controlling, managing and chasing training records. I would like to see a simplification of functionality.

We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money. We use Document Manager, Risk Manager and Audit Manager and the controls in place for each application have been hugely beneficial in helping us achieve our ISO standards.

Pros

Ease of use
To Do List
Audit Manager iPad application

Cons

Would be great to be able to send emails directly from the system to selected users.

EQMS is essential to our quality management system. The overlays provide substantial document control, the user interface is excellent and without it we would be lost. Excellent admin functions and reports too.

possible the best QMS software on the market, Streets ahead of any rival software currently on the market.I have already recommended this to my previous employer, who have purchased three of the modules. support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.

Pros

user friendly, customer support and the workflows within the system.

Cons

none found to date.