About Qualsys

Qualsys is a governance, risk and compliance (GRC) suite that offers management modules for risk, documents, equipment maintenance, audits, policies and more. The solution can be either deployed on-premise or hosted in the cloud.

Qualsys offers integrated modules that help businesses to manage communication between departments and comply with multiple ISO standards. The solution provides users with real-time data that can be accessed through admin dashboards.

The document control module provides access and version control, and includes tools to help ensure compliance with ISO, GDP and FDA regulations. The solution also offers users an equipment maintenance module, as well as risk management, incident management and supplier management.

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Supported Operating System(s):

Web browser (OS agnostic)

41 Reviews of Qualsys

Average User Ratings

Overall

4.46 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(13)

13

3 stars

(3)

3

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 41 results

July 2019

Paul from Pharmaceuticals

Company Size: 1 employee

Industry: Pharmaceuticals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Qualsys EQMS delivers the Expectation

As an independent, Implementation and Validation Consultant, I have worked with Qualsys on several client projects, and can honestly say that they deliver over and above expectation. Not only are they highly responsive in the Pre-Sales process (like most), this level of responsiveness continues throughout your journey of engagement: Project Management, Implementation, Go-Live and then into BAU. They have really thought about the most important component - "The Customer". Also, when you have an issue or something that just needs sorting out, you can pick-up the phone where you get to speak to an actual human-being .. Yes, it really is true (actual people).. try it for yourself, it is refreshing in this day of the robot society.

Pros

The system can be implemented in a phased approach, focusing effort on core needs to enable a faster go-live timescale, to start benefiting from the systems capabilities. User Interface and the overall Experience; supports the ease-of-use, to get stakeholders engaged with the system and adopting new ways of working from the perspective of distributing the 'quality culture' throughout the organisation. The system has excellent 'touch points' for staff to take ownership of their documents and quality events; to ensure execution and closure in a timely manner. I particularly like the systems workflow engine, in how it directs the events and keeps your tasks on track. Furthermore, the integration of Business Intelligence to immediately review your KPIs and current Compliance Position, hits the sweet spot for effective (right now) decision making. I also liked the balance between out of the box, light touch setup to developing additional user-needs configuration, under the ITIL Change Management methodology, rather than having to do lots of heavy configuration on Day 1, then having to re-think it all at a later point. Overall, this system offers an intuitive platform based approach, that will appeal to multiple business teams, management and implementers/validators of such systems.

Cons

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file. It was only designed for the core meta data fields. However, I raised this as a change request to the vendor, and they were able to facilitate the capability in a quick time frame, which did not impede the requirements to have additional data automation into the document file.

Response from Qualsys

Replied August 2019

This is such a thoughtful review Paul, thank you so much. We are all incredibly grateful for sharing your journies with EQMS.

July 2019

Danielle from UCP / Zeller Plastik

Company Size: 201-500 employees

Industry: Plastics

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

July 2019

Qualsys is life-changing!

Overall, it has made an improvement and met a lot of our needs. The most difficult part is getting end users engaged in the system.

Pros

I love the usability of the software. It is very intuitive, and has all of the features we wanted, or didn't know we wanted! The configurability of the system has also been a huge positive for us. With our old system we weren't able to fully configure, and the elements that we could configure required an IT administrator and/or a particular licence. I will bullet point the rest: Ability to link related documents Setting review dates for documents Dashboard Limiting permissions/viewing ability Ability for end users to leave feedback on documentation Automatically PDFing documents Embedding codes Training/help is within the system Overall the software is miles ahead of the others, with so many positive points!

Cons

The cons: There is not an option to select the information shown in an issue report The forms are "fully configurable", for example some information has to be there, and it has to be at the top of the form rather than in another section Kickstarting workflows is a little more clunky than the "pass to" function The "if" option could have a lot more power (but I understand this is a recent development) You can't do a blank search for all documents (filtering with topics for example)

Response from Qualsys

Replied July 2019

Hi Danielle, This is such a lovely review. Thank you so much for sharing your experience of Qualsys with the world. It means a lot to us. Thank you also for sharing your feedback about workflows. If you have any more feedback on new or old functionality, please do send us an email to usability@qualsys.co.uk and our UX/UI team will look into it. Many thanks Emily

July 2019

Lylian from Texecom Ltd

Company Size: 201-500 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Great EQMS for our business

Our business has rolled out 6 modules in 12 months, reached self-taught Levels on some modules and we are now relaying on eQMS for our everyday Quality Management.

Pros

It is quite simple to set up, and the configuration process quicken as we implemented more and more modules as they all use similar configuration files and processes. The audit and documentation systems are particularly well designed. Issue manager took more effort to implement and can be challenging.

Cons

Equipment manager lacks important features related to the standards particularly for more demanding standards such as IATF or AS. Risk Manager is great for business risks but cannot be configured for H&S individual assessments or FMEA which I think would improve the product greatly.

Response from Qualsys

Replied July 2019

Hi Lylian, Thank you so much for taking the time to leave a lovely review, we really appreciate it! We're very happy to see you have rated the overall quality of EQMS by Qualsys 10/10 and that you love the design of our auditing & documentation modules! Thank you also for including some suggestions and feedback about how we could improve the EQMS software for you. Our technical team are constantly trying to make EQMS easier and faster to configure, and we really value your feedback. Your account manager is going to get in touch with you about using Risk Manager for H&S assessments. If there's anything else you'd like to see going forward please don't hesitate to send an email to info@qualsys.co.uk and we can pass on any suggestions to the Product team. We're looking forward to working with Texecom to further enhance the maturity of your quality management system. Thanks again and we hope you continue to enjoy using our quality management system software! Emily

November 2019

Gerry from Fujichem Sonneborn Ltd

Company Size: 51-200 employees

Industry: Chemicals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2019

Review of EQMS

It has improved our training record documentation and makes it easier to access data during audits

Pros

It met our requirements relating to various ISO standards i.e 14001, 9001 and IATF 16949 with respect to training and document control

Cons

The lack of ability to transfer information from UAT site to live site meaning work has to be repeated

Response from Qualsys

Replied November 2019

Hi Gerry, thank you for writing us a review. EQMS is a great tool for integrated management of ISO 9001, ISO 14001 and IATF 16949 so we're so delighted you're using it for this potential. We are aware not being able to transfer data from the UAT to the live site can take a little longer. The UAT site is a very useful sandpit where you can test out processes without worrying about the impact on the main system. Our processes are designed to meet the highest global standards and regulations and data transfer of this nature could compromise the integrity and audit trails. Qualsys also provide a configuration service if you find there are lots of processes you would like to replicate on your live site. Many thanks Emily

October 2019

Daniel from EPC-UK

Company Size: 201-500 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

October 2019

Great software

This is housing all our certificates, training and actions. So far so good!

Pros

A very easy business system to administer. I particularly like the Actions and Document Manager module.

Cons

We needed a lot of customization to ensure the Training Manager module worked for us.

Response from Qualsys

Replied November 2019

Hi Daniel Thank you for reviewing Qualsys. Delighted to hear you think EQMS is great software and a very easy business system to administer. We appreciate it can take a bit of time to get the modules configured so it meets your internal processes, but the effort you've but in now really will pay off in the long run. If you do have any suggestions or recommendations to help us improve EQMS, please do send us your feedback to info@qualsys.co.uk Thanks again, Emily