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Supported Operating System(s):
Web browser (OS agnostic)About RightSignature
Citrix Systems’ RightSignature is a cloud-based electronic signature tool for businesses of all sizes. The solution allows organizations to send documents, notify recipients, capture signatures and send completed documents. RightSignature can be accessed through any web browser and offers a mobile app to capture electronic signature through iOS mobile devices.
The signature pad feature of RightSignature allows users to create pen-and-paper-based signatures and type-to-sign options, which allows signers to choose a handwriting-style font to create their signatures. To encourage signers to complete long documents, RightSignature has a live percentage progress meter that shows remaining action items. The custom branding feature allows organizations t...
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Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
August 2018
Danny from Nordstrom Accounting Services
Company Size: 1 employee
Industry: Accounting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2018
Great Document Signature Solution
Pros
I have been using Right Signature for several years now and have found it to be a great solution for my e-signature needs. It is simple to learn and simple to use. I am a tax preparer and use this software to get my E-file signatures forms signed, dated, and returned to me in a fraction of the time it used to take having to email that form. Right Signature also has several security features you can add to documents to verify the recipients ID and help prevent fraud. It also works well for engagement letters and contracts. Each recipient receives a copy of the doc in their email and they sign in their designated spots, then you receive an email notifying you that the document has been executed and a copy of the doc with all signatures is attached to the email or stored in the cloud. The program will even email reminders to any recipients who have forgotten to sign their document. Adding fields to documents is simple which makes this software very user friendly. Integrates well with other software offered by Citrix.
Cons
The only con I see with this software is that they should allow the user to make changes on the final review screen just prior to emailing the form. If any last minute changes need to be made, you have to re-create the document and add all recipients and fields again.
February 2020
Tina from MOSAIC
Company Size: 201-500 employees
Industry: Staffing and Recruiting
Time Used: More than 2 years
Review Source
Ease-of-use
3.0
Value for money
5.0
Customer support
1.0
Functionality
3.0
February 2020
Basic Electronic Signature Tool
Very good priced signature tool, as long as you don't need Tech Support.
Pros
-Easy to use -Allows you to set up Signer Sequencing for multiple signers -Shows when the recipient views the document (or you can turn off that feature) -Allows to set up for Wet Signature only (or opt in for type to sign) -Allows to cc: all parties
Cons
- Customer service is the worst. I have put in tickets that are NEVER responded to or resolved. - It doesn't allow cover letter templates, I had to cut and paste these in every time - It doesn't hold addresses for the cc: line, had to type in every time - It doesn't allow for downloading documents for reporting without an API
Reasons for Choosing RightSignature
Cost was more competitive with RightSignature.
January 2021
Ashley from Sun Coast Resources , Inc.
Company Size: 1,001-5,000 employees
Industry: Oil & Energy
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
January 2021
Modernizes document handling
Customers love being able to sort out forms online
Pros
The ease of use is the biggest pro .You can create forms from scratch or enable the program within your already existing documents . Then you sign with a mouse or finger ,click on a couple of confirmation links and are good to go .
Cons
The links for the forms themselves are too large and hard to distribute .They also regularly get delivered to spam folders
January 2020
Natalie from Get You Organised
Company Size: 51-200 employees
Industry: Staffing and Recruiting
Time Used: More than 2 years
Review Source
Ease-of-use
2.0
Value for money
3.0
Customer support
1.0
Functionality
3.0
January 2020
Lost Touch With Reality
Started out ok, many of our clients had trouble signing online with right signature though. Really disliked the huge price jump that it had, and when we cancelled and requested a refund we were ignored. Laughable response after over 8 years of being a paying customer.
Pros
Fairly straightforward to use, legally binding apparently, easy to insert into the software.
Cons
Price was exorbitant for what it is. Became much more clunky with new Citrix owner. No response from administration to support requests. Refused refund when requested, despite non-use and nearly a decade of paying for it!!!
Reasons for Switching to RightSignature
Doesn't cost my first born for a glitchy product that clients struggle to use.
November 2020
Marina from Pontica Solutions
Company Size: 201-500 employees
Industry: Outsourcing/Offshoring
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
November 2020
Fit our needs like a glove
Pros
Via RightSignature it is easy to digitize your already existing documents and customers love the easy of use of signing online .It's also convenient for us and reduces waste .
Cons
Several months ago we have to move all our documents on new locations due to a shift in the security protocol .Of which we were not informed in advance .