About SignNow

SignNow is a cloud-based e-signature solution for small, midsize and large businesses. It provides form templates, email notifications, two-factor authentication and several export options.

Built-in templates can be used to setup the document, and may also be customized per user requirements. The software maintains an audit log that displays the entire document creation and signing history for verification purposes. Users can also view the details such as IP addresses, date of signing and the device used for creating or signing the document.

Mobile apps for Android and iOS devices enable users to complete documents remotely. Custom branding, bulk send tools, a kiosk mode for mobile use and the creation of signing links are also included. SignNow can b...


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Supported Operating System(s):

Web browser (OS agnostic)

416 Reviews of SignNow

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(294)

294

4 stars

(102)

102

3 stars

(16)

16

2 stars

(4)

4

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 416 results

January 2019

Sharon from Family Law Advice Center, P.A.

Company Size: 1 employee

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Easy to use. Great value.

When I started my business, I needed to find a digital signing solution for a low cost... so even though I had never heard of this program, I decided to give it a try instead of using one of the more well-known digital signing programs. My business is small, and I don't need digital signing on a daily basis. So, the lower price very much attracted me. And ultimately, I'm very glad I gave it a shot. It has definitely met my needs and is affordable. Also, there was one occasion when I needed to contact customer service because I changed my e-mail address, which caused a billing error. I sent an email to customer service, and the issue was resolved very promptly and easily.

Pros

The program is quite easy to use and navigate. And it appears my clients find it easy to use as well. I've never had any complaints or questions from them.

Cons

The only thing I have difficulty with is the editing tools box... it can be moved side to side so you can see your document, but not up and down. The bottom portion of the editing tool box gets cut off by my Windows task bar at the bottom of my screen, and since I can't move the box up, I can't access the tools in the lower portion.

July 2018

Yeni from Autodesk

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

July 2018

Efficient and fairly priced.

Pros

Sign-now provides my organization access to its security and integration features which puts the deployment of legally binding and widely accepted e-signature across devices on our fingertips. With Signnow, we have been able to create a resilient and scalable electronic digital workflow and automated paperwork across all engagements with clients and partners.Resulting in a faster paperwork process in all of our dealings. I especially cherish the bulk invite feature , which enable us send invites to multiple persons all at once ,by simply creating a single paperwork template and uploading a list of people we'd like to append their signature to the paperwork. This works perfectly in situations where multiple persons are needed to sign a paperwork.

Cons

Quality of support is very slow and just not good enough. We will like to get responses to concerns and setbacks we encounter on this tool in a matter of hours ,rather than days ; which is the norm with the Signnow support team as of this time.

December 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Save paper and time!

we finally got our in house legal team to allow us to use SignNow as an official form of signature instead of printing out paper, signing, and rescanning due to the legal protections it provided. highly recommend for anyone person or business that needs to sign papers and is currently printing and signing them now.

Pros

I loved that i didn't have to print out and sign legal documents, contracts, and invoices. additionally, the signing feature in adobe acrobat isn't as intuitive as SignNow.

Cons

my signature came out really messy when using the feature to sign with my phone screen. it would have been helpful to sign on paper, take a picture, and use that instead

November 2019

Santosh from The Law Offices Of Hilda Sibrian

Company Size: 11-50 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Sign Now - Review

- Overall it is a great app to get signatures online without any delays.

Pros

- SignNow application is very easy to setup and access. - This application can be used to send documents for online signatures through even text messages - This application has really great features which help customers to get more efficiency

Cons

- The support can be more helpful and quick answering - The pricing can be made more affordable. - More features can be added into the application.

January 2018

Arkin from Lumin Publishing

Company Size: 2-10 employees

Industry: Publishing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

1.0

Functionality

2.0

January 2018

The product is good, but there is a glitch, and we can't figure out how to get tech support.

It allows us to create and send digital agreements

Pros

The customization of the agreement templates is very appealing. It allows us to create agreements that look just the way we want.

Cons

We can't get customer support to fix a glitch in the software. In the dialog box that pops up when our agreement is loaded, it's stuck on a person's name for all the agreements. I've tried to find a phone number or way to contact SignNow, but I can't see how to do it, at least not easily.

Response from SignNow

Replied July 2018

Hello, We understand your concern and your feedback is really important for us to make your user experience as much sufficient as it should be. From our side we want to apologize for the inconveniences that you are currently facing. We constantly working to improve our service. The level of the reliability is our top priority as we want to make sure our customers can trust us. Rest assures our service improved a lot. We have a special offer for you due to the difficulties caused in the past. Please contact us at support@signnow.com for more details. Thank you for your understanding and cooperation with us.