About SignRequest


SignRequest is a cloud-based electronic signature solution that enables clients to sign documents online. It is suitable for businesses of all sizes in any industry.

A document can be uploaded and signed by multiple people. The service can be used for various types of document formats, such as Microsoft Word and PDF, and is accessible on desktop or mobile devices. SignRequest is also available in multiple languages.

Users can add company logos, names and colors to documents. They can also create templates for gathering signatures. Document status overviews and notifications keep users informed about who has signed a document, and SignRequest can be integrated with other services such as Gogle Docs, Gmail, Salesforce and more.

SignRequest offers online tutorials, and it includes telephone, email and online support. Pricing is per month.



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Supported Operating System(s):

Web browser (OS agnostic)

214 Reviews of SignRequest

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(164)

4 stars

(43)

3 stars

(6)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 214 reviews

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February 2018

Clément from Oaky

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Absolutely great from day 1 until now

It's so easy to send offers and contracts digitally. Much quicker response, you can engage with your customers at the moment they are reading the contract. Also, it helps to organise your admin. No more emails/attachments that you have to find again, everything is nicely stored where it should be.

Pros

They have been so responsive and also so affordable. Was using a gigantic competitor of them from the US before and SignRequest has known to evolve quickly with the different tools we are using. Their integration to Slack is amazing.

Cons

I would love to see them integrate to Pipedrive, for a 100% automation of our signing process. Then we could get signatures with only one click (and could be stored within it for Finance too).

February 2018

Carter from Alegra Learning

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

SignRequest is the rare case of a product fitting my needs PERFECTLY

I have to create a lot of contracts for freelancers and this software makes the "electronic signature" step take just a minute or two each time, instead of 10 or 20 times that much.

Pros

Starting a new business and planning on outsourcing a lot of work, I knew there would be a lot of contracts, a lot of written agreements, etc and the thought of dealing with signatures and all the back and forth was exhausting me. Even the thought of searching for something that might help was exhausting. But I was fortunate to discover SignRequest and I was shocked/delighted to find that it was quick and easy to use. It worked as an add-on with Google Chrome so I simply always had it available, and it remembers all my previous contacts so when I make contracts up for subsequent jobs, it's really easy to send them to my freelancers. The interface is super simple and it saves my signature and only takes a few moments each time. I love it. It's transformed how I do business.

Cons

Oh, there are a couple spots where I wish a return keystroke would hit "Enter" but I have to use the mouse instead. I'm really nitpicking at this point though; I love it.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Signrequest for small and mid sized organisations

I love it, It eases need to download documents and is very user friendly. I recommend it especially for small and medium sized businesses with a limited budget of what they can spend on software.

Pros

-Very easy to use. All a user needs is basic computer skills and can upload documents. Easy to understand and not technical at all.
- I like that it is free for our organisation (200+ employees in different countries and different locations), we do not pay for it yet it enables us sign documents online seamlessly.
- Several people can sign one document without need for several back and forth emails to coordinate.

Cons

I have found very few cons with sign request really but have noticed that free users have limited access to their past signed documents so must opt for a third party to store documents or upgrade.

August 2018

David from 40PlusFit

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2018

Sign Reguest For PARQ and Waiver

The time saved from when i used to send and receive emails and attachments has made using this software invaluable to my business. Having clients confirm their opt-ins, legal docs etc has brought all "paper admin" into a digital portal

Pros

The paperless ease of use is perfect for running an online business. Has cut out so many pointless emails and follow up emails. A very handy and professional service. That I use daily.

Cons

Would be great if I had a reminder feature to let me know which clients have not returned their signed documents. I know there is an option to set reminders for them but on my end it would be great to get a prompt after a week or so.

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

My firm's number one signature software.

Cost effective, easy to use, and reliable.

Pros

Value for what you pay for. Ability to have multiple signatures from one email request. We even tried Adobe Pro DC to compare. We ended up just coming back to Signrequest.com. Adobe won't let you have multiple signatures from a single email addressee. Since we file a lot of forms that require spouses to sign separately, getting another signature from a separate email address for the spouse was too much of a hassle.

June 2017

Mel from University

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Excellent! We have no issue with Sign Request. In fact, it has helped us overcome many issues!

It has helped us many times with documents that needed signing either by both parties, or just the recipient or just us.

Pros

Everything! The staff are very helpful, It's user friendly 100% Excellent!It has helped us many times with documents that needed signing either by both parties, or just the recipient or just us.

Cons

Nothing! Everything about this software is very good. It has helped us many times with documents that needed signing either by both parties, or just the recipient or just us.

April 2017

Greg from Fengari Properties (Pty) Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Really good product. Amazing support

It helps my business run on a daily business. It is very important to our company functionality.

Pros

It has been reliable and the program does what it is meant to do. Ease of use and I like the function that I can send to multiple users.

Cons

If you make a mistake or have to correct something you have to start all over again.
Some signatories battle to open the sign request and revert to a PDF.
Sometimes it takes a time to load a document and you often have to reload the document. This could be due to slow internet connections.
Would be nice to change an email address once it has bounced back should it be initially inserted as wrong.

August 2017

Eduardo from Universidad de Puerto Rico, Estacion Experimental Agricola

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

Fast, innovative, great customer support.

cost/efficient benefits, fast, Diferent ways to prepare a document for the signatures.

Pros

SignRequest for the IT people is very easy to use. The software is fast, have many features like follow where is the document and who has it. SignRequest for me have great opportunities to growth leader in Digital Signature around the world.

Cons

For people not user friendly with PC is a little more complicated. The way to administrate the licenses can be more easy to use.

April 2017

James from Evergreen

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Very pleased with SignRequest

We use sign request to obtain signatures on internal interdisciplinary documents and for training module receipts. The process is relatively simple and even the most computer clueless team members are able to learn the process after having their hand held only once. This has saved us an enormous amount of time walking documents around. The document tracking functions are very useful to monitor document progress. Very pleased overall.

Pros

Ease of use and setup. Easy for non-users to receive signature request emails and comply.

Cons

No real cons to mention. Sometimes new users receive email SignRequests that often get automatically placed in Spam. That has been the only glitch thus far.

September 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

September 2018

SIMPLE AND COST-EFFECTIVE; DOES EXACTLY WHAT IT PROMISED

Pros

The simplicity of the task and the usage of this software allows it to be a great software. It does what its supposed to do and does not disappoint at all. Its click and drag type of layout showcases the simplicity of the product. I am so glad that I found SignRequest. Signatures over emails were so difficult to explain and to remain the cleanliness of the document is also difficult. With signRequest, the signee will not have any trouble knowing where to sign and which pages to sign. It is simple and innovative.

Cons

Like any other software, it is somewhat glitchy at times. Dragging sticks and sometimes the program crashes. Our team is hoping for more updates as well, for more features since it is a little pricey for its current features.

August 2018

Rakesh A. from Times Square Company

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

3.0

August 2018

Valuable signature tool for any company working with contracts.

Really great piece of software, we used the free version at our previous company and are considering the premium version, however we would like to see some extra features like a possibility to feature links in the documents or add a check box or scrollable section fot T&C's which you can copy paste on and let clients check or something. It would be perfect if in the future there would be a wizard for making contracts in your own house style. This piece of software is in many cases a great alternative for other solutions like DocuSign. I hope that as well for the free version as for the paid value will keep growing. We recommended SignRequest to all our clients and will keep doing so in the future. A good product like this one will automatically create it's ambassadors. GREAT!

Pros

- Free version available
- Easy to register
- Easy to use
- Instructs users well
- Notifications possible and easy to switch on/off
- Friendly customer service
- Hassle free experience overall

Cons

- Could have more features like addition of links / t&c checkbox etc.
- The paid option pop up show far too often lately.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

April 2019

Our office is papaerless thanks to sign request

Working across countries has been made easy thanks to signrequest. Regardless of distance sign request has enabled me to approve request promptly.

Pros

1. I can upload, type out or draw my signature.
2. I can tag people that need to be cc-ed on the information being signed.
3. I can attach supporting to help my manager approve a document easily

Cons

1. It would be so efficient if sign request could send you a message before returning a pending sign request.
2. Last year we experienced downtime with this software which inconvenienced most of our payments. It would be great if they would notify users in advance.

July 2018

Maxime from REC Housing

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

July 2018

Fantastic electronic signing programme. Our office has been using for years and withou any issues.

Pros

Easy to use, efficient process. Fully recommend this to anyone! It has made contract signing so much easier!

Cons

Some times there are some issues with the file going backwards, then it looses all the progress made in the file.

April 2017

Erik from HomeHaves

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0