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About Dialog Insight
Dialog Insight is a cloud-based email marketing solution that caters to businesses of all sizes across the various industry verticals. It is customizable and can be adapted to particular business needs.
Dialog Insight allows users to deploy real-time, personalized automated email campaigns that are based on interests, behaviors and purchase history. It also helps users centralize customer information and create targeted segments based on client profiles.
Dialog Insight’s APIs enable users to automatically collect marketing data from a range of channels, including customer transactions, marketing activity participation, use of custom coupons and shopping carts. Data analysis tools help users interpret collected data and A/B test results in order to get qualified leads.
Users can purchase Dialog Insight on a per month per user basis. For ideas regarding customization and implementation, Dialog Insight offers a library of white papers and webinars.
2 Reviews of Dialog Insight
Overall rating
5.00 / 5 stars
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Showing 1-2 of 2 reviews
November 2017
Luc from National Research Council of Canada
Company Size: 1,001-5,000 employees
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
Excellent and worth the small investment
Low licence cost, great training, continuously launching new functionalities and great technical support from Dialog Insight.
Pros
The user interface is very friendly and also available in both English and French as desired.
The contacts' data is hosted on Canadian servers.
Technical support from Dialog insight is readily available and they are open to improvements and customization.
Cons
Based on 12+ years experience with this online tool, we have not encountered a situation where Dialog Insight was not open to help out so honestly there's nothing negative to mention here.
September 2018
Joe from ChurchTrain.uk
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2018
Not the biggest, but right up there with the best
Openfield Contact is the main application within Dialog Insight's toolset. You may not have heard of it mentioned alongside Mailchimp but it can do everything you need it to do, and has a lot more customisation options than many of its larger competitors.
Pros
The value for money and level of support the Dialog Insight team is able to provide, along with regular updates.
Cons
The application can be difficult to use until you get used to it, and know where the main features are hiding