FireDrum Software
FireDrum is a cloud-based email marketing tool designed for businesses of all sizes. It offers email design, list management, member reporting and campaign reporting functionalities within a suite.
The FireDrum editor allows users to design emails using a drag-and-drop interface. Users can also add images to their emails with the help of Pixabay integration. The list management feature lets users import contacts from CSV files and create segmented lists based on member information such as age and location.
Users can track email open rates and click-through rates of their campaigns in the real time. FireDrum also allows users to track subscriber activities, and it integrates with social media sites include Twitter, Facebook and LinkedIn. Users can also insert social media sharing icons in their emails, which enables recipients to share campaigns.
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Drag & Drop Editor -
Free Image Database -
Device E Mail Preview -
E Mail Templates -
Detailed Campign Reporting -
Contact Report Trend
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)
211 Reviews of FireDrum
October 2018
October 2018
Good bang for the buck
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Cost efficient and streamlined, it does exactly what it says it does
Cons
not as complex or capable as other more costly services
pat from Community Tire Pros & Auto Repair
Employees number: 51-200 employees
October 2018
October 2018
End Results are GREAT!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We are thrilled with the email addresses we have gathered thru the years and can push out anything, at any time. our monthly newsletters keep us connected with those clients with a variety of tips, industry and call to action to draw into the stores.
Pros
The simplest of programs to maneuver thru the site. Easy to customize for your company needs. The analytics bring it back to the real numbers & on the focus of the newsletters, etc To whom you are reaching, responses, call to actions, active clients & the ability for one to unsubscribe. We've never had a problem getting any question answers or assistance with an issue, that is lifesaving to us at the end of the phone.
Cons
none at this time, we've not had any issue that hasn't been answered within the system of support.
Shannon from Miller's Bay Farm
Employees number: 11-50 employees
October 2018
October 2018
Great way to keep our customers connected
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Firedrum Email Marketing is very useful to our seasonal business, because it allows us to keep contact with our clients even in the off-season.
Pros
Relatively easy to create professional looking emails and newsletters for our small business.
Cons
A little cumbersome in the area of creating lists and groups.
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: October 2018
October 2018
We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! As I'm sure your client's also know, It's a pleasure to be able to work with Miller's Bay Farm.
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
Jeffrey from ACN Independent Business Owner
Employees number: 2-10 employees
October 2018
October 2018
Best service money can buy!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Generated massive sales! Results were excatly as projected. Thanks so much!
Cons
Wasn't alot we didn't like to be honest.
Ed from EST Enterprises Inc
Employees number: 2-10 employees
October 2018
October 2018
email marketing
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We have been able to keep in touch with our subscribers and increase our online footprint.
Pros
the ease of use and support are outstanding
Cons
nothing has been found that would disrupt our productivity
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: October 2018
October 2018
We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
Jessica from Moscow & Pullman Building Supply
Employees number: 51-200 employees
October 2018
October 2018
Firedrum Review
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Good experience overall.
Pros
Pros: Easy to use, add leads & create customizeable campaigns.
Cons
Cons: The format that leads have to be submitted in.
Bonnie from Realty One Group
Employees number: 1,001-5,000 employees
October 2018
October 2018
how to get opens
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
I am trying to keep my name out there.
Pros
I am running about 40%-45% opens on my e-newsletters. Obviously, I would like 100% opens but I don't know how to have that happen
Cons
The options for the fields are limiting; e.g., the size of photos input are more or less set and can't really be altered.
Jay from Benevilla
Employees number: 51-200 employees
October 2018
October 2018
Flawless experience
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros
Worked well and was very intuitive. Easy to navigate.
Cons
No real issues to speak of....this platform worked well.
Zac from Times Media Group
Employees number: 51-200 employees
October 2018
October 2018
Firedrum Gets it Done
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
In a world full of email marketing programs FireDrum is the easiest, its not without some quirks but all email programs are.
Cons
Some minor deployment and formatting issues that exist in all email marketing systems.
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: October 2018
October 2018
We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! It's a pleasure to work with Times Media Group.
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
September 2018
September 2018
FireDrum Email Marketing Review
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
It was easy to implement into the company environment.
Cons
It can be a bit moody at times, but otherwise a good product.
September 2018
September 2018
Wow how this helped our Beta Program
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
We have looked at HubSpot great and Firedrum, both fit in different places to get the word out about your product or services.
The templetes get us to the spot and focus us on different clients not just a blanket email campain.
Pros
We like the features it adds that were so expensive in the past. Like how many contacts per month you slide the bar and add more bits and come up with a cost, even the free account we use allowed us to get started up to the limimt then grow from that point.
Cons
still working with the features but over all the software does what it says send email campains from mobile
sheryll from Adopt America Foundation
Employees number: 2-10 employees
September 2018
September 2018
*****Serious Results******
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Its a good software, that actually got me results, finally not just another online scam!
Pros
This software was pretty easy to use, and I got results, its definitely worth using especially if your like me and you have tried a billion other things, none of which worked, the anticipation is crazy! This one works!
Cons
It costs a little bit but it was well worth it!
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: September 2018
September 2018
Thank you, Sheryll,
We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
September 2018
September 2018
FireDrum Email Marketing Review
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Communication. we use it as a newsletter and reminder prompt. It works great to advise members quickly and without the added cost of paper and postage.
Pros
Great flexibility and tailoring of design in emails that you can send. I was able to get a very professional look on my own with little design experience.
Cons
Managing members. I would like to delete members who are older and no longer relevant to email.
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: September 2018
September 2018
We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!
You can deactivate members that you feel no longer use email to assure they wont get another send.
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
Lyle from Rapid Resonse Restoration, Inc.
Employees number: 2-10 employees
September 2018
September 2018
Great Product
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
great
Pros
It was Easy to use. The software was simple.
Cons
it was a little pricey for me. I would like to see some trial products.
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: September 2018
September 2018
Thank you for the review, Lyle!
We do hope that FireDrum is best suited to fit all of your email needs.
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
September 2018
September 2018
Time saver, great value
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
I have had terrible time in the past trying to do proper email blasts always missing or sending correspondance twice by mistake.
Now is a breeze.
Pros
Very user friendly, top notch customer service, easy to manage
Cons
Don’t have anything that I personally had issues with.
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: September 2018
September 2018
Thank you,
We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
September 2018
September 2018
Nice email plattform
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Thus far it has been user friendly. I like the tracking options and ease of use.
Pros
This is great way to stay in touch with my clients and send mass emails. Lot's of options for templates and being creative.
Cons
Like most of these kinds of things the open rate could be better. But it has been better than the site I used to use.
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: September 2018
September 2018
Thank you,
We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
David from Strategic Vision PR Group
Employees number: 11-50 employees
September 2018
September 2018
Highly recommend
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
This software allowed us to streamline expenses and provided a great ROI when we utilized it.
Cons
It took a while to set up and get use to utilizing it's functions.
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: September 2018
September 2018
Thank you, David,
We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! We love hearing about how well our platform can work for your industry.
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
September 2018
September 2018
Great Email Builder to Make Professional Templates
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Great customer service and support. Very responsive and always able to talk to real people.
Pros
The drag and drop email builder, Template Options, High Sending Limits, Deliverability, Customer Service/Support, and Affordability.
Cons
Would be ideal to have additional automation functionality.
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: September 2018
September 2018
Thank you,
We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! We hope to be adding more automation features in the future.
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
Jenifer from Rosie on the House
Employees number: 11-50 employees
September 2018
September 2018
Rosie on the House Review
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
FireDrum is a great marketing solution. We are able to communicate with our Homeowners with ease and when we need assistance, FireDrum's response time is very fast and helpful.
Pros
It is easy to use. Very simple control / plug and play software
Cons
Some of the editing ability when you want to get very specific with design or want to save space can be limited. There are a couple more block styles that should be created and made as an option
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: September 2018
September 2018
Thank you, Jenifer,
We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
Kate from Kidstop toys & books
Employees number: 11-50 employees
September 2018
September 2018
Love looking like a Pro!
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
They answer the phone. They may have to research but problem solving is no big thing to FireDrum. They keep our business looking fab - online - with emails - mobile app is great.
Pros
It lets me customize my emails to match what’s happening for this week. Different size blocks allow products to be showcased in just the right way. Being a small business owner, FireDrum makes my emails look (as my employees say) legit, not cookie cutter emails like the other email companies.
Cons
Not holding different customized statement for that week so that you can’t copy and paste into another section.
Response: FireDrum Email Marketing, FireDrum Email Marketing
Date: September 2018
September 2018
Thank you, Kate,
We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!
I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.
If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524
Thank you,
Alex Goerner
Marketing Strategist
