Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
4.0 / 5
Customer Support
4.5 / 5
Functionality
4.0 / 5
Pros
"It is easy to use and the customer service is very friendly and reply inmediately "
"The step by step Email Campaign Builder seemed quite easy to use. The big tab bar on the home screen helped me to quickly get what I can do with the software. "
"Easy to use Support easy to reach Lots of features A real email marketing tool usable on both desktop and webapp"
Cons
"it is expensive compared to others similar products "
"I would have like more automation scenarios based on my contacts behaviour. But staff members says they will improve it soon."
"The plans are a bit pricey, and for most basic users it is a bit difficult to justify even the lowest tier."
Mailify Reviews
Filter by:
Sort by:
April 2018
Fabien from Sarbacane Software
Verified Reviewer
Company Size: 51-200 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Perfect software
I have reach my goals in terms of turnover thanks to the email marketing campaigns i have sent with Mailify. The deliverability is really better than Mailchimp's one.
Pros
I love the interface easy to get what we need quickly. Possibility to try it (and to send email and SMS campaigns) for free during 30 days. Both web application + desktop version for PC & Mac available.
Cons
I would have like more automation scenarios based on my contacts behaviour. But staff members says they will improve it soon.
September 2020
inaki from Market research
Company Size: 1 employee
Industry: Market Research
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2020
easy to use but expensive
I am using mailify to send my marketing campaigns. I have been using it 2 years and I am happy with the service.
Pros
It is easy to use and the customer service is very friendly and reply inmediately
Cons
it is expensive compared to others similar products
Reasons for Choosing Mailify
easy to use and easy to implement on mac
Response from Mailify
Replied October 2020
Hello Inaki, Many thanks for your review. We really appreciate you taking the time out to share your experience with us. We put customer experience and satisfaction as our priority. And we're happy to hear that you are satisfied with our solution. Our teams are always available to talk about your current offer. Feel free to contact us whenever you want or to schedule an appointment with one of our consultant. Have a lovely day The Mailify Team
September 2020
Lindsay from Foofaraw Shawlsticks
Company Size: 1 employee
Industry: Arts and Crafts
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
September 2020
Could be better...
Not sure how to best manage my contact list with Mailify, thus I am not using it to its full potential. Feeling a bit lost.
Pros
Fairly easy to compose an email newsletter and insert photos.
Cons
Not able to get the app working on windows 10.
Reasons for Switching to Mailify
price
Response from Mailify
Replied October 2020
Hello Lindsay, Thank you for your review. We really appreciate you taking the time out to share your experience with us. We put customer experience and satisfaction as our priority. Thank you for bringing this issues to our attention. We will let our technical teams know about the windows 10 issue and we will ask that one of our consutant takes contact with you to help you with the contact lists management. Have a lovely day The Mailify Team
September 2020
Susanne from Fleger Appartements GmbH
Company Size: 1 employee
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
September 2020
mailify verwenden
gutes Service, wenn ich mich einmal nicht auskenne.
Pros
die Software ist sehr flexibel, eine Aussendung ist relativ schnell erstellt. ich kann alles gut anpassen - benutzerfreundlich
Cons
die bilder, die ich hochlade, kann ich zum Teil in der Aussendung nicht sehen.
Reasons for Choosing Mailify
ich arbeite jetzt schon mehrere Jahre mit Mailify
Response from Mailify
Replied October 2020
Liebe Susanne, Vielen Dank fur Ihre positive Bewertung. Wir legen sehr viel Wert darauf, unseren Kunden ein wirkungsvolles und einfach zu bedienendes Tool zu bieten. Daher freuen wir uns besonders uber Ihre Wertschatzung. Wir freuen uns auf die weitere Zusammenarbeit mit Ihnen. Mit freundlichen Gru?en, Das Mailify-Team
September 2020
Ramon from Leadmarket, S.L.
Company Size: 51-200 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
September 2020
Best tool for marketing campaings
Our overall experience has been really positive, interface is easy to use and simple to understand
Pros
Usability and simplicity are best of breed
Cons
Lack of certain features and not rich statistics
Response from Mailify
Replied October 2020
Hello Ramon, Many thanks for your review. We really appreciate you taking the time out to share your experience with us. We put customer experience and satisfaction as our priority. And we're happy to see that it seems we hit the mark for you. Thank you for your trust The Mailify Team
March 2019
Anonymous
Verified Reviewer
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Mailify, a fully functional and professional software
Pros
This software has a lot of very useful features. You can quickly import your contact lists, create campaigns based on templates, see a lot of detailed statistics (opening rate and click rate are the most useful in my opinion) and, my favorite, automated campaigns. Then, I also found the software intuitive. It didn't take me a lot of time to start using it with ease. The menus are clear and everything is accessible within a click.
Cons
The only con that there might be is that there is not a free offer for an unlimited time. However, paying for the software ends up being a profitable investment as it helps generating more leads and more conversions.
September 2020
Fabian from Posaune spielend lernen
Company Size: 1 employee
Industry: Arts and Crafts
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
2.0
Customer support
3.0
Functionality
3.0
September 2020
Mailify is ok! Easy to use!
I was satisfied till today!
Pros
Easy to use, good stats, enough flexibility
Cons
not flexible in products/price, Werbemails
Response from Mailify
Replied October 2020
Hello Fabian, Thank you for your review. We really appreciate you taking the time out to share your experience with us. We put customer experience and satisfaction as our priority. Your feedback helps us get better. So feel free to let us know how we could improve your experience with us. Thanks for your trust The Mailify Team
February 2018
Colin from Gleen Solution
Verified Reviewer
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Mailchimp should be scared of this new solution!
Gain of time, gain of money! :)
Pros
Easy to use Support easy to reach Lots of features A real email marketing tool usable on both desktop and webapp
Cons
Kind of confusing at first since I come from a 5 years intensive use of MailChimp but at the end, I find it more user friendly.
September 2019
Marlin from The Valley Talent
Verified Reviewer
Company Size: 1,001-5,000 employees
Industry: Marketing and Advertising
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
September 2019
My experience with mailify
Pros
Mailify It is very easy to use and very Intuitive It doesn't take long to get used to it I can also create campaigns through templates which makes it quicker to create a campaign
Cons
Its price is a bit high apart from that is not yet found something bad
December 2019
Emilio from Tacit Knowledge
Verified Reviewer
Company Size: 51-200 employees
Industry: Broadcast Media
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
December 2019
Multiple campaing channels on the same tool.
We needed to run a campaign on more than one channel, this product groups several.
Pros
Unlimited contacts, but it will cost you on that basis. The editor is quite good, and it allows for local content creation.
Cons
The plans are a bit pricey, and for most basic users it is a bit difficult to justify even the lowest tier.
June 2017
Ludovic from Critizr
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
3.0
Functionality
4.0
June 2017
It was only a trial ! I'll give you my first impression :)
Pros
The step by step Email Campaign Builder seemed quite easy to use. The big tab bar on the home screen helped me to quickly get what I can do with the software.
Cons
Sometimes it was hard to get the navigation: - When you create an e-mail campaign, it's hard to go back to a previous step (ex: method for importing contact or email template on the email builder) - To go forward I had to click on the next step, I was looking for a next button - The big "Tab bar" on top doesn't stay there when you enter the stats, which is a bit disturbing at first. I finally always found my way, but those things weren't very intuitive
June 2017
Yannick from Computer Software
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Easy and powerful
I can focus on what's important in my business and take less time to create and send emails, since it's easy to do it quick (and nicely).
Pros
I appreciate its easy interface. I have no coding skills and I can create nice templates even if i'm quite bad at design.
Cons