About Robly

Robly is a cloud-based email management solution designed for businesses of all sizes. Key features include retargeting campaigns, testing, pop-ups and reporting.

If emails aren’t opened by customers, Robly can re-send emails between one to 10 days after the initial email and modify the subject line every time the email is sent.

Robly also features Robly AI, which determines the best time to send emails based on customer behaviour from past campaigns. The solution also predicts the time at which users are most likely to open their emails.

Users can track campaign performance metrics such as open-rate, click-through rate and bounce rate with customizable reports.

Robly is available with a monthly subscription that varies based on ...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

407 Reviews of Robly

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(259)

259

4 stars

(126)

126

3 stars

(17)

17

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 407 results

January 2019

Santiago from El Brunch Show

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2019

Very interesting and functional.

Since we started with the implementation of Robly, we increased visits to our portal, at the same time, because it was a podcast, we achieved a greater number of reproductions, which also allowed us to get to know our visitors, to know what country they are accessing to. to be able to offer a different and personalized experience to your emails and your social networks. We are very satisfied since its implementation, and it is so simple that we can do it several people at the same time.

Pros

When entering the world of email marketing, I was overwhelming everything on the market is offered, of many types, since I tried Robly, I was much more clear the power that has the email from your platform, they offer you all the strategies in a simple way and with the peace of mind that will not come with problems when executing it. I also like that they allow you to optimize all the campaigns you have to obtain the best results in your business model. Another aspect that I like a lot, is the detail in the statistics put at your disposal, you can evaluate after each campaign you design, since what type of device was seen and whether or not they accessed the content that you offered in the emails, it is really very good

Cons

I have no complaints about its functionality or the scope of its marketing tools, you will hardly find a commercial option in the market that offers you a money / effect relationship like Robly, I am sure that they are going in the right direction.

March 2020

Paul from Eric Scott Financial

Verified Reviewer

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2020

Robly is a great service...

Pros

We've been using Robly since 2015 and have found them to be a great way to keep in touch with our clients. They have special services like timing the sending so it arrives in the person's email at the most efficient time, and also resending the email after 2 days if the person missed it the first time around.

Cons

Robly is not as user-friendly or as intuitive as similar email services. There is definitely a learning curve. Still, worth the time to learn. One feature I would love to see in the future is the ability to embed video and audio straight into the email, although that's a feature I haven't seen with any service so I'm not sure it's feasible.

Reasons for Switching to Robly

Originally, we made the switch to temporarily save money. After learning how to use Robly, however, we realized it was a more efficient tool.

December 2020

Brent from River Travel Media

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

I implement Robly on all client projects.

I find Robly to be a very useful tool and set most of my clients up with it, 4 to date.

Pros

I feel Robly is much easier tool to use with drag and drop, list features, contact building, branding, and the chat support is amazing.

Cons

I feel the reporting could have more data on individual lists vs grouping contacts and lists together. I have separate brands and lists that I need to report on.

Reasons for Choosing Robly

NA

Reasons for Switching to Robly

Price, and I got a reference from a associate.

November 2020

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

1.0

Functionality

3.0

November 2020

I was one of the first to review Robly but it has gone downhill

Pros

I was one of the first people to review, and praise, Robly on this site. I have been using the company since close to their inception. Something has happened recently where the reports require constant refreshing, they have had 24+ outages and today it took nearly 45 minutes after deploying an email blast for it to actually hit users' inboxes. For some businesses that might not be a big deal but for mine, it's a huge deal. I no longer recommend them.

Cons

Reliability, they are experiencing a lot of growing pains it seems.

Reasons for Switching to Robly

Looking for a more affordable version

November 2020

Larry from Silver Fox Software

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2020

Robly - Best Choice for Small Business

I'm a career salesperson with a startup in the Salesforce market, and Robly has been invaluable in enabling me to prospect a new product. Their chat-based support is pretty responsive, and generally is able to address issues and concerns.

Pros

I originally chose Robly in 2016 because its campaign editor was more WYSIWYG than MailChimp or ConstantContact, both of which had anomalies show up after you had created a piece that were difficult to resolve. They have recently redesigned their UI, which took some getting used to, but the service still has excellent HTML fidelity and usability. The "OpenGen" function was the first I saw on the market. It allows you to automatically resend a piece to just the contacts who did not open the original. I enable OpenGen for every campaign, and always pick up a couple new leads.

Cons

Setting up Branding with Robly was a little challenging with two different vendors for email and website. They have also recently become MUCH more stringent in email addresses that they will accept. They pretty much require you to run addresses through a verification service like NeverBounce, and will disqualify addresses that the service marks as "accept all" (vs Valid) EVEN if you know from correspondence that it is a valid email address.

Reasons for Choosing Robly

Similar issues with HTML fidelity. Its workflow process was also clunkier than Robly's.

Reasons for Switching to Robly

It was difficult (sometimes impossible) to set up text and spacing in their editor to look the same in an email.