Sender Software


Sender is a cloud-based email marketing solution that helps users to creating and managing email-based campaigns for small and midsize businesses. Key features include configurable subscription forms and templates, subscriber segmentation tools, email personalization, third-party integrations and more.

Users can send promotional emails, general surveys or newsletters based on configurable templates. Sender also provides plugins for third-party e-commerce platforms that enable businesses to pull product data for emails and attach product details to newsletters. Users can add graphics and media files such as images, audio files, videos and animated GIFs.

Sender employs DKIM and SPF authentication to maintain IP reputation and help prevent emails from being sent to spam or junk folders. The email analytics feature allows campaigners to track and analyze campaign-related performance metrics.

Pricing is per month. Support is available via phone and email.



34 Reviews of Sender

Overall rating

4.38 / 5 stars

Filters:

Showing 1 - 20 of 34 reviews

May 2018

Ali from Behsad

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

I have used this software for almost two months and we had no issues since then

We use it to send our marketing emails. and some of our transactional emails

Pros

easy to use.
it's functionalities are enough.
api is good and wel-defined. but there can be pre implemented libraries in each programming language like c

Cons

There no WYSIWYG editor for transactional emails.
Help and manual are not complete.
number of clicks can be shown on the content for transactional emails and email automation.

Response from Sender.net of Sender.net - Not a Fit Location

Replied June 2018

Hello Ali! Thanks a lot for your review. Just a quick notice that actually there is WYSIWYG editor for transactional emails as well. Drop us a line to live-chat or support email and we will try to solve it out.

November 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2017

Easy to use. I've implemented my newsletter in seconds!

I implement my newsletter in seconds.

Pros

Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!

Cons

I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.

Response from Sender.net of Sender.net - Not a Fit Location

Replied November 2017

Hello there, Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!

June 2018

David from Modern Building Services magazine

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Very pleased indeed.

Incredible levels of technical support. Never encountered the like before. Very impressed!

Pros

Technical support.
Their technical support is genuinely excellent. Highly responsive, prompt and knowledgeable. I had a problem with my HTML that I couldn't fix for a campaign and they even did that for me!

I used to use Mailchimp who would take days to reply. These guys reply almost immediately and couldn't work harder to help me. Really, really impressed.

Cons

There is some functionality - especially in campaign analytics - that I'd like. However, when I raised this they got onto it immediately so I can't really complain at that sort of helpfulness.

November 2017

Neimuntas from Freelance

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Great!

Pros

Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.

Cons

Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!

September 2017

Marcelo from Huenei IT Services

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

Overall experience is good

Pros

It is an agile and easy to use tool. Good organization of the shipments, being able to set the week in advance.

Cons

I had a problem updating the subscriber lists, but was quickly resolved by technical support.
Also, it would be very helpful to have more facility to generate new custom designs.

February 2018

Rhonda from AV and Beyond

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

WONDERFUL

Pros

I love the support aspect, I have repeatedly received quick, helpful and outstanding service. Also newsletters display quickly in emails.

Cons

I don't like that you cannot log in using your email address. But that's a small thing. Sender is totally worth using.

September 2017

Marcin from Whizzarts

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

Easy to use, feature rich mass mailing service. Definitely recommend.

Pros

A great advantage is a great support that helps quickly with every issue. It offers many free templates. Automation (integration with forms) is a snap.

Cons

It lacks some features, subscribers management is somewhat cumbersome just as email content editing.

May 2018

Dawn from Sutton & Croydon MS Therapy Centre

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

Just started to use Sender but very impressed with our experience so far

Pros

Easily accessible, easy to understand live chat support when needed.
GDPR compliant. Intuative design facility.

Cons

Currently not as many template blocks as Mailchimp but i understand they are developing more over coming months

December 2017

Katerina from AE

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

Sender.net is great

Pros

This service has a good deliverability, and wonderful UI, it is comfortable to use, also support is very responsive.

Cons

It's not cheap, if we compare with alternatives services, but to have good results, you need to invest:)

June 2017

Ann from OPSB

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Love customer support team. Always received the best support!

Easy tools to use

Pros

Intuitive
Anchoring functionality
Simple yet effective layout
Easy to drop and drag different boxes to build templates
Excellent customer support!

Response from Sender.net of Sender.net - Not a Fit Location

Replied June 2017

Thank-you Ann. Always happy to help you!

February 2018

abdellah from Self

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

my experience with SENDER

Everything is good and perfect with a great customer support

Pros

this is the most powerful company that I'm with , Ease of Use and anti-spam , good email templates also all my message go to the inbox , good communication with my subscribers , i'm really so happy to work with this company

May 2018

Antje from Alpha Vibes

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

May 2018

very easy and user-friendly, especially for beginners

Pros

easy and quick to set up and use!!! user-friendly, especially for beginners, and a very efficient, helpful live-chat help!!!

Cons

it would be nice to really be able to have customised forms, right now customising is very restrictive

December 2017

Ruslan from AgileEngine

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Absolutely positive experience using Sender!

Pros

- Great deliverability
- Beautiful and modern UI
- Working API
- Awesome Support team
- Good price

July 2018

Adam from Deadgoodundies

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Moved over from another mail provider and it was a bit of a struggle to start but impressed with it.

Pros

Ease of use, excellent support.
I like the way they have set up almost a flow chart for automation of emails

Cons

no image library where you store most used images to be used again in other campaigns
not so easy to save templates you've created.

Response from Sender.net of Sender.net - Not a Fit Location

Replied July 2018

Hey Adam, Thanks for the review. Even-though we have few struggles now, with upcoming new version of email template editor, we will implement image library and template management and lot's of new other features. Hope we could solve these issues very soon!

October 2017

Joshua from CG

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Great for the newbie that doesn't want to deal with setting up their own email servers.

Pros

The support is always on point. They are consistent on getting back to you, and the system is easy enough for the newbie to get emails out and seems to have features to grow into.

Cons

It's feature rich, so it can look overwhelming, but once you figure out that you're only going to use a few features to begin with, it's not that bad.

Response from Sender.net of Sender.net - Not a Fit Location

Replied October 2017

Thanks Joshua. Happy to help!

May 2018

Majid from Behsad

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

It's Recommended

We are boosting our email marketing

Pros

1-Ease of us
2-Value for money
3-Online support
4-Very fast in sending emails.
5-Good and Complete API

Cons

1-Help documents are complete or at least I could not find whatever I was looking for
2-They need some soft improvements in their UX. I couldn't find some features before asking help from their good online support

August 2017

Debbie from ITW Abu Dhabi

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

August 2017

Good software for the less complex email campaigns. Easy to use and support team on hand to help!

Pros

This software is easy and quick to use. Great from small to medium sized companies. Well Done SENDER!

Cons

The email design section is very restricted leaving large gaps in between text boxes and buttons. Also, it is very basic when it comes to exporting data as you have to export each section separately (which is very time consuming).

June 2018

Valeria from KeySponsor

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

June 2018

Easy with a greap appeal!

Pros

Also a childern could set a campaign with sender.net. Great templates and funcion are perfect for almost all the need in mail campaign. The Customare Care is the best in the world.

Cons

Some little bug, on update sudscriber's detail (for example), do not permit to put 5 star in Overall quality.

May 2018

april from Law-Whiz

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Excellent executive from the help desk, was very helpful and jumped on the platform live to attend

I already recommended the product

Pros

Easy to use and personalise and it obviates mail not going to JUNK. It was easy to upload material , lists, and user interface is friendly. Mostly it allows you to save others don't have that basic feature.

Cons

I could not work out the mail merge feature immediately but support quickly help navigate that . FAQ and videos need to be clearer and visible some were not so make sure it is clear

May 2018

Dina from GATEWIT - CONSTRULINK TECNOLOGIAS DE INFORMAÇÃO S.A.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Very easy to learn and use.

Pros

User friendly, great features in free model. You dont loose your time.
More suprising: the great and fast support.

Cons

All good till now. After analysing several solutions in the market, sender was the one that accomplish my current needs.