Brushfire Software


 

Brushfire is an online ticketing and registration solution that is suitable for conferences, concerts, camps, banquets, fundraisers, church events, theater productions and more.

Brushfire offers multiple registration types, assigned seat ticketing tools and customizable registration forms. The platform allows event managers to have flexibility and control over pricing, fees, advertising and communication for each event.  

Brushfire features a mobile check-in app, which allows users to manage event check-ins by scanning barcodes using the app. The reporting functionality allows users to prepare financial and event-based reports of different types, such as attendee breakdown, seat breakdown, daily attendee count, revenue, transactions, payment methods and billing summary. Brushfire provides online support to its customers during business hours. The support options also include a help center knowledge base and an online community.

 

Brushfire - Customized reports
 
  • Brushfire - Customized reports
    Customized reports
  • Brushfire - Order management
    Order management
  • Brushfire - Facebook integration
    Facebook integration
  • Brushfire - Attendee data sync
    Attendee data sync
  • Brushfire - Mobile app
    Mobile app
  • Brushfire - Mobile attendee check in
    Mobile attendee check in
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

73 Reviews of Brushfire

 

Start your review of Brushfire

Click to start
https://www.softwareadvice.com/event-management/brushfire-review/
Software Advice Reviews (1)
More Reviews (72)

Showing 1-1 of 1

Matthew from Salvation Army Kroc Center Hawaii
Specialty: Non-profits
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

So easy to use and easy to issue refunds and manage details

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We have appreciated using Brushfire for concerts, large recitals and other events. It has allowed a streamlined process to manage guests. On the rare refund times it is such a simple process our volunteers can do it very quickly keeping customer service complaints from being an issue.

Cons

We haven't had any issues with the software at all. It meets all our needs and the customer service has been great. Highly recommend!

Review Source
 
 
 
Showing 1-20 of 72

walter from GATEWAY CHURCH
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Speed of service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Managing the details of the attendees has become way easier and labor saving

Pros

How quickly a registration page can be created

Cons

Nothing wrong. Everything was great. great product

Review Source: Capterra
 


November 2018

November 2018

Great, could use some improvements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great! Good people, great product with even more potential.

Pros

It's affordable and has some great options for event posting. The interface to purchase tickets allows for a lot of customization!

Cons

Some of the interface elements could be improved, though. For example, a more robutst live editing feature would help to get events up much quicker without having to save and refresh tos ee changes.

Review Source: Capterra
 

Sheree from Church LV
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Worth it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The customer service is what sets BF a part from other software programs. Our organization had lots of questions during the set-up/registration process. Each one of our questions was answered in a timely fashion. The customer service is the number one reason we chose BF!

Pros

We have the ability to edit tickets, issue refunds and change information. The best advantage of the software is that attendants have the capability to resend misplaced tickets, change names and forward tickets as gifts.

Cons

When we used the service we did not have the ability to utilize the app for registration. Recently, BF change things! We can now utilize the app for registration.

Review Source: Capterra
 

Jami from Agape Dream Center
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

BrushFire Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

the ability to add purchases to my Apple Wallet.

Cons

Some of the conferences I have attended we had issues getting all the info we needed.

Review Source: Capterra
 

JAMIE from Garrett and Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

BRUSHFIRE I'm a Blaze

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

such a great platform and easy to use. love this software I've booked many events using it from church conferences to seminars

Cons

when i have used it, as much as i love it, i haven't been able to re-direct to the "host" main website by clicking the logo. ex. registering for a conference and then wanting to go to the host organizations main website i have to open a new tab.

Review Source: Capterra
 

Samantha from Break Forth One

May 2018

May 2018

amazing software, user friendly and excellent customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Very customizable (for example: plug and play reports, multiple registration paths etc.)
- User friendly for customers
- Option to add customer call centre
- Fees are very reasonable - do not have to pay for free registrations

Cons

- Limited options for e-marketing
- App is not developed yet
- Does not have the ability to automate waitlists

Review Source: Capterra
 

Tiffany from Fellowship Greenville
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

We have used Brushfire for events for a while, and it is very easy to use, and the support is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This was a ticketing system that is easy to use and very cost-efficient. We can set up an event very quickly.

Pros

The customer service at Brushfire is top notch. They answer your questions very quickly! Great people to work with!

Cons

Finding where information is located can be confusing at times. You can find what you need, but you have to sometimes keep clicking items until you get there.

Review Source: Capterra
 


February 2018

February 2018

We use this for payments of special event tickets and ongoing donations & student deposits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Flexible registrations and ease of reports. Ease of refunds.

Pros

Very versatile - ticket registrations, payments, easy to refund, downloads into excel. Love the ease of reporting & use.

Cons

Only one email can be set up to receive the alerts & immediate payments for each event. This isn't a big concern for myself but we have so many different departments using the software it is more complex for us because there are so many users. Love it though. Anyone can log in and find their own reports so this isn't a major con.

Review Source: Capterra
 

Cristy from Australian Christian Churches NSW
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great support and streamlined processes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamlined registration process, easy access to information.

Pros

The program is easily adaptable and very user friendly, they really have thought of everything!
The support team were very accessible and prompt with replies.

Cons

Having to use a payment gateway, it is an added cost and another step in the reconciliation process.

Review Source: Capterra
 

Liv from Hillsong Church

September 2017

September 2017

Next level features and service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Brushfire took what was many complex processes for our team and were able to simplify them into an admin/user-friendly and flexible setup. We are able to adjust and manipulate events and data as required and the web-based nature of this software makes it accessible anywhere (including your phone!). The Brushfire team are outstanding in their commitment to our organisation winning and moving forward at every stage of the process and provide continual support especially when implementing new features or developing function areas.

Review Source: Capterra
 

Stephanie from Heartfelt Ministries

May 2017

May 2017

I love using Brushfire for all of our events! They are super great to work with and very quick!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that the Customer Service is so fast to help! They are always willing to do whatever it takes to make our event page great!

Cons

The button for customers to print our their ticket could be a little bigger. I think that some people miss it.

Review Source: Capterra
 

David from Mississippi Assemblies of God Youth and Children
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Brushfire has made the online registration process so easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps me with the different events I need registration. Both large and small.

Pros

They are so quick to do anything you need. They even help you understand the whole process and all they can do for you.

Cons

If I have to import the data to put into a document it is a little time consuming but that is very minor.

Review Source: Capterra
 

Robert from Hillsong Church
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Brushfire: A perfect solution to Hillsong's small to large scale event's ticketing and registrations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been responsible for our large event's ticketing and registrations for a number of years as well as the technology and information areas for Hillsong Church. Two years ago, after meeting with the world's best ticketing platforms and providers and coming to the realisation that they could not support our specific requirements as a church requiring complexity and depth in our registrations, we decided to build our own software. However, we understood the gravity of the decision to develop such a system and weren't excited about the journey ahead. I was introduced to Brushfire Technology and their ticketing and registration platform. After a very short time and no upfront costs, Brushfire's solution had proven itself as the perfect solution for our needs, with their unique understanding of industry standards around software development and the nature of the church, we had found our answer. This allowed our conferences and events to move forward and our technology department concentrates on other issues.

Brushfire as a team now operates as an extension of our own events and technology departments, though their flexibility and commitment to excellence in customer service it's difficult to remember that they are a supplier and not part of our family.

I cannot recommend them highly enough.

Cons

..............................................................................................................

Review Source: Capterra
 

Rachel from FIRM (Fellowship of Israel Related Ministries)
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

I love brushfire and the people behind the software, its been a helpful tool to help me do ministry.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that the software has customization to it that allows you to modify things so easily and quickly. It is a great tool to bring clear communication to your attendees pre during and post an event. The report features and tracking from years past is helpful. I've used many registration softwares and brushfire has hands down always been my favorite.

Cons

The one thing that as a new user that I didn't like much was how many things you have to click on to get somewhere. And that there is a lot of ways you can get to the same thing. It was a lot before I knew how to get around.

Review Source: Capterra
 

Jessica from Send Hope International
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Customer service IT are so quick and helpful. The front end interface is simple yet effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Speeds up check in process, makes data input more effective and streamlined

Pros

Scanning function for front end and sales
Flexibility to add questions and gather information desired.
Customer service is fast and very helpful

Cons

Limited integration into F1 and prior to updates caused issues on database end. Integrating payment function with registration is a struggle.

Review Source: Capterra
 

Marina from Acts 29 Connexion
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

We use Brushfire for our conferences and small events in Europe

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Efficient communication, reasonable prices and friendly service

Pros

It`s very clear and user-friendly, the communication with the support team is always efficient and fast; the correlation of value and costs are extraordinary, the only one in the market. there are no other equivalent in the market as far as we see

Cons

it`s difficult to name the features we don`t like; may be we would like to see some more features for bigger international events with various means of payment

Review Source: Capterra
 

Judy from Triumph Church
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Excellent program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very easy to program and easy for users that register with the program. I love all the features and ways you can customize your program.

Review Source: Capterra
 

Crisman from Redemption Ministries

May 2017

May 2017

Literally the best ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The customer service and the price is the best! I am always able to speedy response with a clear answer!

Cons

I dont like that I had to sign up for a different payment gateway than we already had. I would rather just link my regular PayPal instead of having to use Stripe

Review Source: Capterra
 

Jan from Family Worship Center
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

It worked fine for online registration.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allowing us to have online registering.

Pros

What I like most that the checks came in once a month. It worked well for those that like online registering.

Cons

What I liked least about your product was that it charged a $5 transaction fee to every person and little ability to have people pay on site with cash. Not everyone can afford camps and your program made it that much harder for them

Review Source: Capterra
 

Brent from Champion Forest Baptist Church
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Awesom, easy, and perfectly suited to our needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We used to do ticket sales on our own or through a local company - Brushfire is so much more professional, easy, and brings results.

Pros

The system, process, and support are second to none. We sold 25,000 tickets with ease. Will never use anyone or anything else.

Cons

A small learning curve for new users, however, tech support is available and goes above and beyond.

Review Source: Capterra