





Customized reports






Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About Brushfire
Brushfire is an online ticketing and registration solution that is suitable for conferences, concerts, camps, banquets, fundraisers, church events, theater productions and more.
Brushfire offers multiple registration types, assigned seat ticketing tools and customizable registration forms. The platform allows event managers to have flexibility and control over pricing, fees, advertising and communication for each event.
Brushfire features a mobile check-in app, which allows users to manage event check-ins by scanning barcodes using the app. The reporting functionality allows users to prepare financial and event-based reports of different types, such as attendee breakdown, seat breakdown, daily attendee count, revenue, transactions, payment meth...
Customized reports
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2019
Gary from Acts 29 Europe
Company Size: 51-200 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2019
Awesome customer service that backs up a great product
Pros
Easy to setup as the Brushfire staff are always on hand to help Exactly what we need for our event planning
Cons
Any problems I have had with it, customer service have always found a good soloution.
Reasons for Switching to Brushfire
They were too expensive and had too much additional advertising
Response from Brushfire Technology
Replied December 2019
Thanks for the kind words Gary!
December 2019
Mikel from The Life Church
Company Size: 51-200 employees
Industry: Religious Institutions
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2019
Absolutely Incredible.
My overall experience with Brushfire is incredible. I mean, hands down their customer service is the best. Any time I need something, I send a quick email and get a response within the hour. The team takes on the problem as their own and helps me to find the most creative and best way to solve it. I also love that it's not a one-size fits all approach. The customization in form creation is amazing and the team helps in bringing the desires to life!
Pros
I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things. Oh, and the reporting feature. I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch. Nothing like it: Fast, responsive and more than helpful in troubleshooting the best way to accomplish your request.
Cons
I wish the check-in app was a little better in ease of use and for admins. It would be great as an admin to be able to use the app to see registrations, look up registrants, etc. Basically anything I can do on desktop in app form would be amazing!
Reasons for Choosing Brushfire
Overall, ease of use and check-in ability. RegFox is a little more cumbersome for volunteers and users, as well as in reporting. Brushfire gives great high level reporting and as detailed as you need it.
Reasons for Switching to Brushfire
Check-in was the most crucial need in shifting. We needed a platform that could easily check people in utilizing volunteers and Brushfire does just that!
Response from Brushfire Technology
Replied December 2019
Mikel, thanks for the kind words! We're releasing an update to the app soon and looking to take it even further in 2020!
December 2020
Mary Carl from Prestowood Christian Academy
Company Size: 201-500 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Love Brushfire
Being a school we host many events during the year like homecoming, parent events, club activities, fund raisers, conferences, training events etc. The Brushfire team has gone over and above to make their platform work for our many varying needs and events. They are professional, prompt, and their work product is excellent.
Pros
The flexibility of the program as we use it for more then I'm sure it was intended. We use it for all our events, product sells, sign ups etc.
Cons
We use the platform for more then it was intended so occasionally have to use things in a template that we do not like but nothing that can't be worked around.
Reasons for Choosing Brushfire
We have been with Brushfire since the very beginning of Brushfire :)
Response from Brushfire Technology
Replied January 2021
Thank you for the kind words and being a loyal customer!
May 2017
Christina from Oasis Church
Company Size: 11-50 employees
Industry: Religious Institutions
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
May 2017
We love Brushfire's customer service, and report features, interface isn't the easiest for customers
We used this for our women's conference in the Dolby for 3 yrs in a row and will be using it for our 4th year.
Pros
Customer Service, seat map ability, exporting reports is super easy, tracking promotional code usage
Cons
Using Promo codes isn't that easy and gets confused with access code for customers, which results in a lot of phone calls/ emails. Also it would be great if access code would take you right to which seats they actually open instead of still having to know the section and click on it after you've entered the access code.
December 2020
Kristen from Bridging the Gap
Company Size: 11-50 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2020
Bridging the Gap Review
We really appreciate the customer service to answer our questions, offer tutorials, and assist with set up needs.
Pros
Brushfire is easy to use and looks clean and professional for the consumer. We like the opportunity to customize/make changes to our event registrations on our own, while also being able to request Brushfire's assistance. Being able to enable the customer to select their housing options for retreat events is beneficial to us. We also appreciate the ease of moving registrants in and out of lodging rooms through the back-end of Brushfire, as needed.
Cons
We like much about the Brushfire software.
Response from Brushfire Technology
Replied December 2020
Kristen, Thank you so much for the kind review. We're glad that our system was able to handle your request and with ease, it sounds like! We're looking forward to continuing to partner with you and your events!