About Event Essentials

Event Essentials is a cloud-based event management solution that enables users to manage ticket sales, donations, sponsors, vendors and volunteers for conferences, festivals, bike-runs, street fairs and many more. The tool enables promoters and event organizers to track customer sales using a single web interface.

Event Essentials enables event planners to conduct silent auctions by creating donation reports, customized procurement letters, secure payment processing and automated email responses. The solution offers an online ticketing feature that allows event managers to cap ticket sales to avoid a large crowd. Organizations can also bundle ticket prices and provide discount codes to regular customers.

Event Essentials allows users to create customi...


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Supported Operating System(s):

Web browser (OS agnostic)

66 Reviews of Event Essentials

Average User Ratings

Overall

4.95 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(63)

63

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 66 results

October 2018

Kyle from (ISC)2 National Capital Region Chapter

Verified Reviewer

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Event Essentials is great for small businesses

I have really enjoyed working with Event Essentials. They have taken the time to get to know our needs and modified their based products to develop a custom solution that meets our needs. They are

Pros

The main thing I love about this product is how it can be, and has been, customized to meet our needs. I love the ability to automatically have vendor bios (business name, contact information, description of services and products, and a photo) to be automatically posted to a web page once we approve the vendor. I really like the easy to use interface to view and manage vendors. I can quickly find vendors, view their status, make changes and approve or reject them. Our vendors love the "Returning Exhibitor" feature that allows the vendor to submit an application using most of the data they entered on their prior application. This saves them a lot of time.

Cons

The system does not (currently) allow vendors to make changes to content. This requires us to make changes on their behalf. Fortunately, this is not difficult to do.

November 2020

Jon from Down to Earth Farmers Market

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Customizing a flexible event management platform

Our experience has been very good. Custom configuring a management system like ours is not for the feint of heart. Nor does it happen overnight. I think the EE team underestimated the complexity of our business process. We worked through that. I think a stronger guiding hand from EE's project manager would have helped us better organize ourselves. However, I commend their dedication and follow through because in the end, we have what we envisioned.

Pros

Event Essentials enabled us to take an existing event management platform and configure it to our specific and quite unique needs. The flexibility of their platform is amazing. The EE team configured the system to accommodate our workflow. No more work-arounds. And that is a huge plus. The other farmers market management platforms were not able to be as responsive to customization. Interface is important to me and Event Essentials is quite good. Search and filtering are robust and snappy making it easy to view data as desired. Organizing content under a tab system is very helpful and essentially provides pre-filtered data sets. They have a robust Portal allowing our market vendors to access their accounts, view their applications, their registrations, email history and soon, invoices and payments. Vendors may initiate changes through their portal. And, the system has customized email notification that are associated with specific actions confirming status to vendors and notifying our staff action is required. We develop and manages about 15 seasonal farmers markets. We needed to integrate our management system tying together the two primary functional areas of our company -- Vendor sales & management and Market Operations management. We deal with a large amount of data and lots of moving parts. We needed to integrate a robust daily market reporting system. We needed a robust reporting system with great filters. Event Essentials is doing this for us

Cons

There a couple of things that could be better. We do a fair amount of data entry in the field and the display on smaller screens, i.e. iPad Mini's needs some attention. I suspect the EE team will work this out at some point. It is important to us to be able to self manage some back end features. Currently they are giving us that ability incrementally which is probably a good thing. It would be helpful to be able to create report templates, update more text areas, ourselves. That too, I think come in time.

Reasons for Choosing Event Essentials

The other products were less open to configuring to our needs. They were crowd sourcing their road map mostly for smaller markets. We were an outlier for them. Event Essentials committed to configuring their systems specifically for our business process.

Reasons for Switching to Event Essentials

Cvent is a robust platform but we had to do significant work-arounds to get where we needed to be. They did a fine job when there were fewer other options available. The work-arounds became tiresome and there was lots of unneeded functionality that we were paying for. Even Essentials gives us what we need so it's way more streamlined.

November 2017

Maribel from Southwest Folklife Alliance/Tucson Meet Yourself

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2017

The platform is easy to use. It has a lot more features than one at first realizes.

Pros

the customer service is very professional and kind; Customer rep was super helpful at a moment of crisis in our organization. the customizable forms are great. The interface the public sees resembles our website graphics.

Cons

have to wait for centralized staff to do changes --takes more days sometimes than we needed once you are in a doc reviewing an application there is no easy way to proceed to the next one -have to go back to the full menu

November 2020

Mary-Catherine from GoBeDo Productions

Company Size: 2-10 employees

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

November 2020

Reliable Service

I have worked for over 4 years with Event Essentials and always have received personal service, swift response to our needs, thorough follow-up and very helpful insights on how to improve the project at hand.

Pros

Software is very easy to navigate and very helpful tracking on all levels. Integration to my business at hand was swift and thorough

Cons

I'm totally satisfied with the service I receive

July 2020

Amber from Issaquah Salmon Days Festival

Company Size: 2-10 employees

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Event Essentials is THE multi-purpose tool you never knew you needed to have in your event arsenal!

EE is extremely user friendly and intuitive. Without any training whatsoever, I got thrown into EE and surprisingly, navigation was easy and adding information, exporting data, reports, etc. was straightforward and uncomplicated. Considering the sheer size of data over a multitude of areas, it is amazing how simple their program is to use. Besides all that EE has to offer and how they truly work with clients as a team, I have been impressed with their ability to pivot during Covid-19. In the event industry, social distancing is an obvious issue (among many) so we have been continually changing policies, adding new information, etc. and EE has not only responded swiftly in implementing our changes but were crucial in our decision making as well. They were also able to offer extremely helpful advice as well as create new opportunities when the world went on lock down. Overall, EE has been a game changer by creating our different types of computer programs designed to perform specific tasks in a variety of areas. Each with different principle goals that we required our programs to achieve. We are continually impressed with EE’s quality and professionalism and are very happy with their product and customer service. Give them a try and add them as a supplement to your team. You’ll be surprised how much your efficiency will soar while reducing stress. And you will not be disappointed.

Pros

We use EE as our platform for our festival (two-day event w/200,000 + attendees) and it manages three important yet completely different areas for us: volunteers, vendors and our parade. With over 564 shifts in 120 different positions, we rely on EE to manage the 350+ volunteers for our event with additional management of other smaller events associated with our festival offsite and/or before the festival (i.e. Golf Tournament, stages, etc.). In our vendor program, we handle roughly 577 vendors of various types such as Arts & Crafts, food, sponsors, non-profits, etc. EE works with us in creating and implementing all 7 of our vendor applications as well as manages all the information as a result. As for our parade, we average around 75 different entrants ranging from bands and floats to horses and VIPs. It is a varied yet entertaining parade and having EE keep track of each participant is effortless.

Cons

As is the case with anything, sometimes things come up and there isn't a feature or option to capture it on EE. That said, whenever it has happened to us, we let EE know and they immediately come up with a solution(s) and tweak our program. I don't consider this a complete con, though, since events are fluid and as such, the software must be as well and EE definitely works well for this.

Reasons for Switching to Event Essentials

It had some limitations and not cost effective.