Eventbrite Software


 

Eventbrite is a cloud-based event management and ticketing platform that allows users to organize events and sell online tickets for events like charity programs, music festivals, conferences, among others. The product can be accessed through a native mobile app that can also scan printed tickets.

Eventbrite offers functionalities such as creating, tracking, promoting and analyzing events. The solution also allows users to customize the designs and registration pages of events on the basis of theme or the type of event.

The analytics module helps users analyze the success of events, and users can see areas in need of improvement.

Eventbrite can integrate with other marketing platforms, including MailChimp and HubSpot. It also provides customer support and a knowledge base for users. The solution is free to access and users are charged only after they have made a sale.

 

Eventbrite - Summary dashboard
 
  • Eventbrite - Summary dashboard
    Summary dashboard
  • Eventbrite - Event creation
    Event creation
  • Eventbrite - Mobile app
    Mobile app
Supported Operating System(s):
Web browser (OS agnostic)

1,276 Reviews of Eventbrite

 

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Software Advice Reviews (292)
More Reviews (984)

Showing 1-20 of 292

Sarah from Eichs Sports Complex
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Makes it easy for event sign-ups

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

It works

Pros

I have used this for fun run sign-ups and for the sale of high-school musical tickets. It is very easy to navigate for the administrator and the person signing up.

Cons

It is very generic and you will have ads on the screen. There is a service fee added on to each purchase.

Review Source
 
 

Twila from EDUCAUSE
Specialty: Non-profits
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Easy to use online purchasing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I have not used Eventbrite as a vendor, but I can only imagine that the app makes it easy for smaller event organizers to track attendees.

Pros

Eventbrite makes it easy to purchase or reserve tickets to a variety of events - both big and small. I appreciate how smooth the transactions are and how predictable the website is.

Cons

No real cons - although I do get the very occasional email from the company promoting events and/or their product.

Review Source
 
 

Nabeel from Salient CRGT
Specialty: Government institutions
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

EventBrite is great for planning events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, if you are trying to organize and event and are looking for a place to start, EventBrite should top your list.

Pros

EventBrite is a great way to organize events, attract audience and get valuable data and analytics on your customers. It is extremely easy to use and the value for money aspect is simply phenomenal.

Cons

The data analytics part and the email service associated with the guest list can be improved to add more features, context and insights.

Review Source
 
 

Melissa from National FFA Organization
Specialty: Software & technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Easy to use to create paid events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to set up events and accept payment.
Easy to create ticketing system for admission to events
Easy to create a page and add it to Facebook or link in email. Ability to purchase tickets straight off of the site.

Cons

There are no cons at this time. The functionality is great and is easy to use. There is customizable text and images for your invite.

Review Source
 
 

Shannon from Magna via
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easily can find a concert anywhere anytime.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Simple set up very easy to use.

Pros

Has so many options of things to go do. You can find music to go see, food events, events for kids, educational events it has it all.

Cons

Sometimes when I’m searching for an event that I know for sure is happenening the app won’t show the event.

Review Source
 
 

Sophia from HCSD
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Timesaver!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is so easy to create events and share them out on social media with the app or a desktop. In just a few clicks and you are able to issue a refund, which for me is anytime saver when compared to my previous way of offering classes!

Cons

I have to use a workaround for the managing events feature, but it may be user error and not an issue with Eventbrite.

Review Source
 
 

Lynn from Mango Languages
Specialty: Software & technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Great way to search for events!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I just moved to a new city, and Eventbrite is a great tool to search for events happening in Detroit and the surrounding area. I use it to look for cultural events, and I also use it for work to see what tech events are coming up. Additionally, I like that they send me emails based on what I have currently searched or have attended. This helps me to know what is coming up on the calendar.

Cons

It's UX and UI design is a little basic, and not the most pleasing to the eye. This is not a huge deal at all, but it's something Eventbrite could work on for the future.

Review Source
 
 

Sandra from QuoteWizard
Specialty: Marketing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Good option as an internet based invitation

Ease-of-use

Functionality

Product Quality

Customer Support

I like Evite and I can't think of another big competitor out there

Pros

Pretty much every company I've worked for used Evites and it's been easy to access the invite at any time and see who has RSVP'd and how many +1s are coming. Very user friendly it seems

Cons

I honestly can't think of any cons regarding the platform. Maybe it'd be nice if they could add a video feature or add multiple photos to an invite?

Review Source
 
 

Casey from Baylor University
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Customizable Event Planning Platform

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is a customizable event planning platform that has various tools to effectively plan your event. You can manage registrations and collect data from your event.

Cons

It charges a small fee if you collect payments for ticket sales. Because it is a primarily free platform, it makes it not as powerful as some other event management tools.

Review Source
 
 

Brian from My Solution Advocate
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Eventbrite is so awesome with tickets!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Eventbrite saves and organizes your tickets whether the events or group sessions or webinars etc. are free or paid you still get a sense of it being an honorable situation younare going to since eventbrite makes the lrocess prior so satisfying.

Pros

It really is a very organized app and platform and makes your experience with getting tickets feel very special!

Cons

There are absolutely zero cons with eventbrite for me. I have always had a great and satisfying experience.

Review Source
 
 

Freddie from cemetery/funeral
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

great tool not just for connection, for hosting and/or event planning as well

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is a great tool for searching event, but also a great tool for hosting an event. guests searches, calendar, and event details, all are under one interface.

Cons

I hope there will be multi language options. It will be easier to reach different language, culture so that we can reach more people.

Review Source
 
 

BRENDA from FOTSM
Specialty: Non-profits
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Eventbrite is bright and right for use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I found that Evenbrite was an excellent program to use for my Church Prophetic Chambers invitation list. I could type of invitation list and register people for the biggest event we were having for our church. We knew how to prepare for many people coming and all things were in order. I enjoyed using the program.

Pros

Eventbrite is an effective program to use for business. This is a free program. Eventbrite has many features that are useful in the time of need. You cannot go wrong with using Eventbrite because it is an in order program.

Cons

Tyring to figure out space usage and when you get stuck you have to call customer service. It is always a wait time.

Review Source
 
 

Hannah from Flaming's
Specialty: Food & beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Definitely use this!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to set up any event and invite all your friends! The RSVP list makes planning easy and fun!

Cons

Haven't really run into any come to be honest. I've had only positive experience and can't think of something negative to say.

Review Source
 
 

Jon from WeShirtainlyCan
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Eventbrite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I absolutely love that they do not charge for free events, it is a great way to keep track of attendees via ticketing without the hassle of having to charge

Cons

When you are throwing a paid event precentage payout sometimes can be a bit of a pain, but that is the nature of all sites, eventbrite makes it easy to work with

Review Source
 
 

Debbie from The Wilderness Center
Specialty: Non-profits
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Multiple User

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I have attended multiple vents and it seems like everyone is using Eventbrite for scheduling. I really like that you can look at different categories, events or both.

Cons

Sometimes with so many events listed it is hard to find everything going on in an area. Then on some weekends and holidays it is hard to decide since there are so many different choices!

Review Source
 
 

Kevin from Dream Island
Specialty: Festivals
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Quick to use but a few bugs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Using this app have been great, I travel a lot for Carnivals and would normally buy a wide number of event tickets either online or physical and have lost a few in the past. This app helps me keep them all in one place and on a digital forum.

Cons

Sometimes I find it hard to find the tickets that I have bought when at the events due to not having wifi and my saved option is something unaccessible.

Review Source
 
 

Ashley from IMPCO
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great Event Planning Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

I would definitely use Eventbrite for a future event.

Pros

The Event Brite tool was great when planning our office Anniversary party. The tool made it easy to create and invite, an event page, and track how many guests had RSVP'd. It also made it easy to send follow up Thank you cards for guests that were in attendance.

Cons

Some guests called that would be attending instead of RSVP'ing on the event link and there wasnt a way to mark them down as RSVP'd on the guest list. I had to create an RSVP using my email for each individual that called to RSVP and then receive tons of emails from Eventbrite for each person on did a manual RSVP for. Other than that, the site worked perfectly for our event.

Review Source
 
 

Ellen from Ascension
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

Eventbright-Herotage

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We use this program at Heritage Chirch for large events at Church. We were able to put an app on our phone to order tickets for special events

Cons

I don’t have any cons. This app was very easy to use and loved I could put application on my phone

Review Source
 
 

Shelby from Splunk
Specialty: Software & technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Great ticketing platform for any size event

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you want a simple ticketing platform for your event of any size Eventbrite is a great tool.

Pros

Easy to use platform with the ability to customize your ticketing needs and reservation management. Works great for for free and paid for events.

Cons

I have not come across any cons after using the service as an end user and organizer. The platform has come a long way.

Review Source
 
 

Brenda from Paparazzi Accerssories By Brenda
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Quick and easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Quick and very easy to use. Not a lot of non-sense on page, which makes for less confusion. I was able to get on find what I was looking for and check out without any issues.

Cons

I myself have no complaints once so ever about this site. Although I did have a very small issue trying to find event I was looking for.

Review Source
 
 
 
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Showing 1-20 of 984

Michelle from Healthy Smiles, Healthy Children: Foundation of American Academy of Pediatric Dentistry
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Amazing event management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used EventBrite in the past and it's effective at executing events.

Pros

User friendly, intuitive. Support is available 24/7 online. Some of the event management features include attendee, badge managing along with vendor management tools. They offer promoting tools for social media, surveys, feedback options. The volunteer management tool is easy to use. Offers lot of functions to manage and organize any event. Could integrate with SurveyMonkey and possibly other tools.

Cons

Some of the settings are not as user friendly. The custom data fields aren't super clear to navigate. The customer service is not the most reliable. There are some limitations on reporting such as not being able to print reports based on names of registrant. Great tool if you're running smaller events.

Review Source: Capterra
 

Coach Kelley from Transforming Lives Worldwide
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Well Organized Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The one thing I love most about Eventbrite is that I can have my payments go directy to Paypal

Cons

The one thing I do not like about Eventbriet is that they do not take their fees before paying out your money and yu wind up left with a bill.

Review Source: Capterra
 


December 2018

December 2018

So easy to make a purchase!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Super simple and easy to use and track everything purchased

Pros

As someone who always purchases event tickets online, I never have any issues going through eventbrite. Super easy and I can see everything under my account

Cons

As a user, I don't think there is anything I dislike about this software

Review Source: Capterra
 

Kadi from Stark Enterprises
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Employee Review - Eventbrite

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software makes it easy for employees to organize and attend company events. I would also assume it helps our HR department keep track of what employees are going to what company events.

Cons

One time I could not remember whether or not I had received my tickets for an event. So, I just went in and got two more. It turns out that I had already applied for the event, and then I had four tickets to the event. The point being, that could throw off numbers for HR. I realize this was my fault but it would be nice to be notified of duplicate tickets. The event was free, so this did not cost me any extra money.

Review Source: Capterra
 

Jay from Bethlehem Shared Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Set up your Ticketed Event with Ease

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy Set Up
For the Most part its Set it and Forget it
E-tickets work wonderfully

Cons

Customer Perception when driving them to Eventbrite in regards to making sure the CM know that they are still with the same organization

Review Source: Capterra
 

Amy from Desktop Deputy Virtual Assistant
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Best Platform for your Event!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My experience with Eventbrite has been wonderful. We have put on several very large events and Eventbrite has helped us recruit attendees and manage them as well!

Pros

Eventbrite is where it's at if you are hosting an event! I love that you can have paid tickets, but also free tickets! You are able to customize your order form to capture information out of the norm, like Instagram Handle. You can print several different reports related to your attendees, you can customize the landing page for your event with your event logo, and much much more!

Cons

There is almost non-existent customer service unless you really really search for a phone number.

Review Source: Capterra
 

Jon from Good Ink
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Set up events and sell tickets quickly and easily

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

App is awesome and it's super easy to set up and mange events + sell tickets. Promotion tools make it easy to market your event on Eventbrite.

Cons

Processing fees can be steep and payouts can be delayed

Review Source: Capterra
 


December 2018

December 2018

helps local events

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Super nice software to help promote local events.

Cons

No issues with this at this time to write about.

Review Source: Capterra
 


December 2018

December 2018

Best platform for attendees AND organizers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Not many platforms have incredible functionality for both sides of the house, but Eventbrite is an exception to that. From easy to manage organizer features and reporting options, to easy to find events and reminders for when they're coming up, Eventbrite helps me feel connected to the places I am, and helps me connect with the people where I'm hosting events!

Cons

I wish there were some more page customization options, as well as date options (for example to let someone know that the event occurs across three days, each day 9-3, but that it's one event, not three separate events) has been a struggle for us.

Review Source: Capterra
 

Leah from Second Baptist Church
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Very Helpful For our Church Events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We had no way to sell tickets in a secure manner on our website. This has provided a great outlet for our events in which tickets are necessary.

Pros

Love that you have options for seating and pricing for your event, and you can totally customize each time!

Cons

Having it take them to a different link - instead of being able to insert software into our website. But it's easy enough to have the link available.

Review Source: Capterra
 


December 2018

December 2018

eventbrite

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

central data to purchase and access event tickets according to location, interests and recommendations

Cons

Many screens and thumbnails to access information about events

Review Source: Capterra
 


December 2018

December 2018

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Evenbrite has simplified our event registration process significantly.

Cons

No complaints! Would definitely recommend.

Review Source: Capterra
 


December 2018

December 2018

Easy & Convenient

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Eventbrite makes it easy and saves time when planning an event online.

Pros

Using Eventbrite is an easy and convenient way to organize and plan any event.

Cons

Eventbrite provides the solution needed for planning an event online. No cons to speak of.

Review Source: Capterra
 

Mia Irene from HCE Honduras
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Great idea!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

You can promote your event easily by using this software. It's easy to use! Plus, it sends reminders through email.

Cons

If there could be more options for design.

Review Source: Capterra
 


December 2018

December 2018

Have used as a consumer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Nice

Pros

Easy to use. Email updates about purchased events are really nice. Receipts are clear and easy to use.

Cons

As a consumer who uses to purchase tickets - maybe an app? Not sure if there is one - but if someone buys a lot of tickets could be an easy way to access and keep information.

Review Source: Capterra
 


December 2018

December 2018

Great for events

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love that it makes creating tickets for your event extremely easy. Creating an event is very easy.

Cons

It is too easy for people to create multiple log ins and lose track of their tickets.

Review Source: Capterra
 

Josh from Garden Ridge Church Of Christ
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

An easy way to look professional while letting them do all the work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This has made event sign up for my church a breeze to keep everyone organized, and to help us be able to plan for the event.

Pros

Eventbrite give me the ability to create an event for my church, with a professional design and themed branding, gathers an rsvp list that allows me to know how many are coming, what they are bringing, and how I should plan to accommodate the guests. It is like taking Facebook events to the next level. It also has full integration with Facebook and other outlets.

Pros:
Professional Designs
Social Media Integrations
Organization of attending guests
Reach a larger audience

Cons

They do take a small percentage of sales is you are selling your tickets to your events. That is probably a given since they do need to make so money as well. Since I use it for mostly free events for my church it comes in quite handy and there do not require a payment for that.

Review Source: Capterra
 

Jack from The Bernard Group, Inc.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Brite

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Eventbrite is easy to use, I have used it many times with my employer, nice design and appealing.

Cons

I am not sure if it is easy to set up, I never have tried, so that could be one thing that could be a negative.

Review Source: Capterra
 

loic from renault
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Cool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is very cool and easy to use ;

Cons

The design of this software could have been better .

Review Source: Capterra
 

Francesca from Galileo
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Book your events from home

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Eventbrite is the quickest and most comfortable way to book your place for an event. I've used it for conferences and seminars but also for cultural happenings, festivals and concerts.

Cons

I think more event managers should start using this software. In some countries it is not popular yet.

Review Source: Capterra
 
 
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