About Eventsquid

Eventsquid is cloud-based event management software for small, midsize and large businesses. It caters to corporations, sports leagues, educational institutes and other associations. Primary features include event registration, website and mobile-app creation, attendee communication, speaker management, document management, reporting and analytics.

Eventsquid allows users to create a personalized event website. Users can include a flexible registration portal on websites. Users can create different registration forms that include customized prompts, payment methods, payment gateways, messaging and other options. Users can check-in attendees from attendees’ badges, mobile devices, printed vouchers or a self-service kiosk. Other features include sales man...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

77 Reviews of Eventsquid

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(64)

64

4 stars

(13)

13

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 77 results

October 2018

Randi from Space Foundation

Verified Reviewer

Company Size: 51-200 employees

Industry: Aviation & Aerospace

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Wish we would have discovered Eventsquid sooner!

On top of solving all of our registration problems, through Eventsquid, we've solved problems that we didn't even realize were problems. For example, our accounting department for 34 years has produced invoices for hundreds of participants that wish to be invoiced. It's not hard to do but it takes time. With Eventsquid, the customer creates their own invoices and in their communication center, you can have automated reminders to send to customers that are approaching payment due date or past due. No more individual follow-up emails. Our accounting team was delighted to know that workload had been removed. After our show, we had a team that spent a large amount of time creating an after-show survey (they built our own system) but Eventsquid has a survey tool built in with the mailing lists already available. That freed up a great deal of team for our developers. Additionally, our developers no longer have to build and maintain our custom seating program. Eventsquid has a seating program built in. And, best of all, it works directly from our registrant list so we do not have to import, export and update data in two separate locations. This system is not just benefiting the registration process, it literally is changing our whole organization. We are learning that we can use this software for far more things than just our Symposium registration. We are using it for several other events and day-to-day operations.

Pros

I don't even know where to start. One of the biggest benefits we've received thus far is the ease of registering our customers. Our event is extremely complex with many different rules, exceptions, registration offerings, dozens of different registration categories that influence different registration prices, etc. We've tried several other registration systems and they just simply could not do what we needed it to and our customers were always complaining about the complexity of registering for our events. We were working harder not smarter trying to pull reports/data in our other systems and with Eventsquid, the reports are very easy to use and pull all of the data you need. I researched a couple of the big box registration companies and they were all WAY out of budget but also, they couldn't do what we needed the system to do. Luckily, we came across G2 Crowd and Capterra and saw all of the great reviews about Eventsquid. I was over the moon to learn about all of the features they offered and best yet, it was extremely affordable! Not to mention, their staff is AMAZING! I literally could go on and on about the benefits of this software. If you are looking for a better registration system, look no further. This is your solution!

Cons

I can honestly say there is nothing I dislike about this software. There were a couple of far-fetched, "in a perfect world" requests we had and their staff quickly modified the system to make it work for us.

November 2020

Sara from Education Development Center

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

November 2020

Flexible platform for creative managers

The support team and leadership have been great to work with - I feel really supported and am proud to have brought this service and platform to my organization. We have since adopted EventSquid as our enterprise-level event management system. We're excited to continue learning the platform and the many needs it can meet.

Pros

The flexibility within the platform to customize and configure pathways and events just the way you need them is great! The user experience is smooth and appears seamless on mobile or desktop - that's a necessary feature for this type of platform. The admin side of the platform is fairly straight-forward and simple; you won't need an IT expert to use and deploy this platform. The support from the EventSquid team is what puts it over the top!

Cons

With so much customization, there is a bit to explore and can be overwhelming. The VEO seems promising but we haven't been able to quite figure it out with the video-conferencing platform and types of services we offer. There are just a few things here and there that the platform does (registration timeouts, inability to automate email/attachments in confirmation emails, not saving submissions, etc) that are a little frustrating, but nothing unexpected from a new platform.

Reasons for Choosing Eventsquid

User and admin experience and platform support

Reasons for Switching to Eventsquid

User and admin experience were primary, cost, and platform support

November 2018

Amberlee from WOW Logistics

Company Size: 501-1,000 employees

Industry: Logistics and Supply Chain

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Functionality

4.0

November 2018

Great features and functionality, issues with user-compatibility

It helped with several essential event functions, like registration and payment processing, and helped make things easier. However, non-user-friendly functions made things more difficult for us, as we had to help guests register and make payments over the phone. All in all, it's affordable and worth the money, but improvements are needed.

Pros

It performs a lot of functions, from registering guests to processing payments to sending out event surveys.

Cons

It's not very user-friendly, especially for people who are not internet savvy. I had to help most of our guests register for the event because the registration process was too complicated (having to make a profile for every attendee, even guests of our main attendees, made things difficult. People simply wanted to register guests without providing their names, addresses, etc.).

Response from Eventsquid

Replied June 2020

Hi Amberlee, I'm sorry to hear that you had to help your guests register because your form asked for name, address, etc. I looked at your event setup and it appears that instead of setting up your fundraiser as a simple event, you copied a sport shooting event (more complex setup) and left the guest setup in place. You, of course, can eliminate any or all fields from the guest registration form or any other form. In addition, our "Plus-X" guest method (which you opted not to use) allows the principal registrant to simply add the first and last name of the guest(s) they are bringing; no account needed and no need for the guests to register themselves. I also noted that our support team provided several hours of one-on-one training assistance to Ms. Brewer on your team; perhaps she was aware? In any event, we are happy to make corrections to your event setup if you need us to.

December 2020

Jenny from Soaring Spirits International

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Recommend Eventsquid

Eventsquid has really helped us increase the professionalism of our events. From registration page look and feel to easier check-in to successfully hosting a virtual event with more than 200 people, 50 workshops, and 65 presenters, Eventsquid really does an excellent job in supporting the major needs of event planners. We appreciate their drive to constantly improve their product and the high level of customer care they provide. Overall, we're happy customers and plan to remain so for the foreseeable future.

Pros

Eventsquid has outshone our legacy, custom-made event software manager. I'm constantly uncovering new and different ways to utilize the software to our needs, and we really have no regrets about choosing Eventsquid as opposed to some of the other more expensive options that are available. The software makes it easy to see event revenue vs outstanding payments, it's easy to track and find registered users (and to pull every report possible from the system), and the communication center where you can send emails to attendees is easy to use. They are constantly working on updates to the software which is much appreciated, and the rollouts are generally really smooth. One of the more recent and helpful updates was to introduce the Virtual Event Organizer which was key in helping us to successfully and smoothly host a virtual weekend-long event for 200 people with more than 50 workshops and 65 presenters/panelists. Eventsquid's technology kept us from having to spend the money on updating our website to host the replays of these workshops, and we were thrilled with this addition to the software. More than the usability though, the customer support is bar none. We feel that we have a true partner in event management, which is rare for software companies (at least in our experience). The team is great, and we feel well cared for. Overall it's a great product supported by a great team, and we're happy Eventsquid customers.

Cons

The program is feature heavy which makes it a bit challenging to deploy due to the learning curve. However, once you get the hang of it, it's very easy to use. We seem to have higher than normal "pending" or "incomplete" registrations than we did with our legacy product, but it's unclear if that's from user error or software issues (we do hear from time to time that a user couldn't get past a certain screen, but when we go in to do it for them it works fine...so it's unclear). There are some outdated versions of some areas (the mobile version needs work), and we dislike the agenda selection process as it currently stands, but they are in the process of updating that which should make it easier on the user to select and create their itineraries. The event evaluation tool also needs work - we've continued using Google Forms for this because the information is hard to use once people leave reviews in Eventsquid. We also would love the ability to create vanity URLs so the URLs we distribute on social media are easily identifiable as Soaring Spirits programs (a common URL would be eventsquid.com/events/80543 or some other string of numbers). With the exception of the higher than normal pending attendees, everything in the list above are minor issues that can be improved upon - which they do regularly.

Reasons for Choosing Eventsquid

The pricing for Eventsquid was reasonable, and we knew that going with a smaller company would provide for better customer care - and we were right. Their system does just about everything we want it to, and we haven't looked back since making the decision.

Reasons for Switching to Eventsquid

It was limited in features, the registration pages were rigid, and any time we needed a change we had to ask the team to make it for us. Eventsquid is at our fingertips and easy to change any time we need to.

December 2020

Emily from Echo Events

Company Size: 1 employee

Industry: Events Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

You Can't Beat It The Service

From the start I found the company great to work with. They are very hands on from the demo/sales side all the way through with them taking you through your "lessons" so you can learn the system. If there is a problem or if you have a question they are very responsive. They work with you on finding the answer you need or to help you work through a problem you may have.

Pros

I found once I learned how Eventsquid titles or "sees" things when building an event registration system and website it was easy to use. The initial set-up when you are first learning can be difficult as there is a lot of toggling between tabs especially if you are building customized questions an attendee needs to fill out. But I find this software to be easy to use not only from the attendee's perspective but also for the planner who has to build it. This is huge as I have worked with other registration systems where you almost need a background in coding to use.

Cons

I find some of the reporting to be basic and not as customizable as I need it to be especially when it comes to the accounting side of things. There are also limitations on what it can do if you choose to use this software as a website.

Reasons for Choosing Eventsquid

You can't beat the price and you are still getting an exceptional product with great customer service.

Reasons for Switching to Eventsquid

RegOnline had been bought from CVENT and myself and others enjoyed RegOnline but when CVENT decided to no longer offer this platform many of us needed to find a new company to work with.