Aimsio vs Freshdesk

Aimsio has 11 reviews and a rating of 4.45 / 5 vs Freshdesk which has 2228 reviews and a rating of 4.5 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Aimsio

Freshdesk

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.45 / 5 (11)

4.50 / 5 (2,228)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

January 24, 2019

February 25, 2021

Pros/Cons

Pros
It is very user friendly. We have not had a problem with communicating and getting what we need back in the office from the field.
I like how simple it is to create invoices. Just a few clicks and its done. It is nice how it includes JHA's and work orders as well.

Cons
Depending on your task and having to switch between iPad and computer. Reporting was lacking.
I am finding an issue with some double billing of items. Sometimes it takes a while to load but that could be our connection.

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Pros
This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.
very easy to use. Support was very responsive to questions.

Cons
The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible
I think the price is right but it is a little too high if you add some features.

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Pricing

Pricing Range

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