Aimsio vs mHelpDesk

Aimsio has 11 reviews and a rating of 4.45 / 5 vs mHelpDesk which has 795 reviews and a rating of 4.3 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Aimsio

mHelpDesk

Add to compare

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.45 / 5 (11)

4.30 / 5 (795)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

January 24, 2019

March 16, 2021

Pros/Cons

Pros
It is very user friendly. We have not had a problem with communicating and getting what we need back in the office from the field.
I like how simple it is to create invoices. Just a few clicks and its done. It is nice how it includes JHA's and work orders as well.

Cons
Depending on your task and having to switch between iPad and computer. Reporting was lacking.
I am finding an issue with some double billing of items. Sometimes it takes a while to load but that could be our connection.

Read all user reviews

Pros
Love the scheduling. I like that it shows where they should be and I can actually put the approximate time they should be there.
Excellent customer service. It's also cool that I can customize my charges.

Cons
It's never fun setting up software it wasn't difficult but it was a little bit time consuming. Once everything is set up it pretty much runs itself though.
There is nothing currently that i dislike but MHD, but I would love to see this product communicate better directly with other software that we are using.

Read all user reviews

Pricing

Pricing Range

Have a question about pricing?

Connect with Software Advice to learn about potential unexpected costs, price ranges, pricing for other recommended alternatives, and more!