Breezeworks Software

Pros

The scheduling part of breezeworks is the most robust of all of the different FSMs I tried. Extremely user-friendly and intuitive and accessible from mobile and web. Taking payment for jobs in the field is also made very easy. QuickBooks online integration seems like a pro, but unfortunately for us, QuickBooks desktop is no longer supported.

Cons

This software allows for a parts database that tracks pricing and tax for parts, but stops there. I’d love to see inventory tracking in breezeworks. It’s the only thing keeping me from choosing breezeworks!

I used Breezeworks for a trial period about a year ago. It was good, but didn't have all of the features I was looking for. The helpdesk was very responsive to my questions, and friendly. It was really good, but didn't suit my needs at the time. Consider using it if you are a solo or small business owner in some sort of service industry. I think it would be a great fit for someone who is not going to be a "high-end" user, or is not tech-savy. Overall a good product.

Pros

Easy to learn. Very intuitive. It was especially good for my non-tech-savy workers.

Cons

No real cons -- it just didn't have all of the features I was looking for at the time.

Pros

Ease of use and comprehensive approach to non-techies. Great tutorials for all my guys in the field and office support team.

Cons

Would like to see a client profile page for our clients to enter their records. Great for repair record and bookkeeping and insurance purposes.

Easy to use. Easy for team to use as well. This software allows us to give an estimate, send an invoice, schedule a job, and take payment. One-stop-shop!

Pros

Convenience and Affordability.

Cons

n/a

We have been using Breezeworks for over a year and the bottom line is it's a great tool for managing your business. I really appreciate the customer service, their responsiveness to user suggestions and their focus on making our time as effective as possible. The user experience is good (and getting better) on the phone or laptop. Quickbooks integration is a big help on the back office. Search for Customers while in bid mode could be better. Overall I have saved time and money by using Breezeworks!

I've been using Breezeworks for over a year now. This system has helped my business grow and become very organized. It has become a part of my operating system and I am very pleased.

I have been using Breezworks since before they launched. I found them when they were beta testing and I kinda started beta testing it with them. I am a pool repair guy and have tried MANY programs from app based to PC/Mac programs to online and was always very unhappy with what was out there. A lot of these programs are so generic and there was never a way to make it work for a specific business except for Breezeworks! I won't use any other app as long as I am in business. My contact with Breezeworks which Inhave had from the beginning has always been there and has always helped whenever I needed something! If you are thinking about trying the app out DO IT, you won't regret it, oh and they also have a desktop version so when you're not in the field you can do what needs to be done from home or the office

Everything I need to run my business is in here. Customer contact info with the ability to list multiple job locations, estimates can be written sent and stored. When customers approve an estimate I get an alert and the estimate automatically gets sent to the approved file. Writing, sending and receiving payment on invoices is super easy. Accepting credit card payment while working in the app- again, super easy. The problems have been few but in each case the customer support has been incredible. Call Breezeworks, talk to a person, problem solved. I continue to use Breezeworks and recommend it to everyone.

Three times I've had to report issues with slow loading , dropping out of online to offline & stopped progress in the middle of a order. but seems to work the bugs out and return strong .

Use this with my plumbing company works great saves me time and money

I am greatful to have an app that has given me the ability to streamline my service business needs all in one place! The support is great too, and they welcome new ideas to make the app better.

This is by far the greatest app I have tried. I have been using Breezeworks for over a year and it just keeps getting better. 75 percent of my paperwork has been eliminated since using it. There have been a couple of "hiccups", but customer service is by far the best I have ever dealt with. Any problem has been handled swiftly and completely. Quite honestly I cannot come up with a reason to complain.
Every once in a while you come across something that makes you wonder how you did without it, and Breezeworks is one of those.

Very nice format

Breezeworks saves me hours each week managing my security camera installation business from my phone. I'm able to send estimates & invoices instantly from the job, saving me hours of admin time each day. My customers love how professional my invoices and estimates come through with my companies logo and heading. It's also easy for them to pay through Square.

I use Breezeworks on my iPhone everyday. It saves me time going from appoitment to appoitment. I'm able to send customers estimates & invoices before I leave the job. I'm also able to accept payment instantly with square. I have my 3 techs using the app which makes it easy for me to coordinate.

Breezeworks helps me stay organized throughout the day. It tells me when I need to leave for an appointment to arrive on time. Being able to communicate with my customers over the app and send bids & invoice easily has been a game changer.

I recommended this product to a small HVAC company that grew from 3 employees to 9 employees within a year. Job information like customer, location, and job site info, and any other pertinent information are all easily available in the field now to techs. The adminatistrative tools available like organizing team schedules and streamlining invoicing and payment make the workflow seamless. They use QuickBooks so they were able to integrate their important data with Breezeworks and incorporate the Breezeworks into their business with little effort. I've been recommending this product to all the other service businesses that I encounter. It makes my life much easier. I wish all my clients would use it.

Totally solved our scheduling and invoicing needs. Made a small service company look like a completely staffed contractor! We tried several competitors and they failed our expectations.

Breezeworks integrates seamlessly with QuickBooks online which I use. Setup was easy and took no time and their support helped me get started. Having the ability to communicate with and dispatch for our delivery team on the road has been invaluable to our business. When you start, be sure to look at some videos they have created to be able to use the tool to the fullest.

The breezeworks program has helped to keep my business more organized and keep customer info in one place. We are certainly keeping better track of jobs, customer info, and billing.
Overall - it's easy to use and to navigate. Great for keeping track of all your data and for the price, it's a bargain. But as with all programs that aren't exactly customized to your business, there's a few quirks and you need to build a habit.