Flobot software


Flobot is a cloud-based field service solution targeting small to medium-sized businesses. Key features include a customer self-service portal that allows customers to access invoices and view job updates. These customer accounts are entered into a customer database that allows users to offer specials and discounts. Users can also see customer account history, take credit card payments and email receipts. The system is integrated with Sage Pay’s online payment gateway. It offers a mobile app for Android.

Flobot's product’s scheduling module allows users to build and view schedules in real time. Users can filter staff by capabilities, so only staff members with the correct skill sets can be assigned to jobs. Once staff members are assigned to jobs, their schedules update automatically, and they can view their schedules by logging into their employee portals.

Integrations include Xero accounting software. Telephone support, training, implementation and on-site consulting are available. This software is priced on a per user per month basis. 

Supported Operating System(s):
Web browser (OS agnostic)

15 Reviews of Flobot

Showing 1 - 15 of 15

Start your review of Flobot

Click to start
  • Harry from Serviceteam Ltd

    Number of employees: 11-50 employees

    June 2017

    By FAR the best field management software. We should know, we have trailed a few!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We had trailed & used a number of field management software platforms in order to find the best fit for our growing business. And flobot was by FAR the best. Being more adaptable to our bespoke workflows, more intuitive to navigate and use whilst maintaining the depth in detail required to manage almost all process within a business. Deciding which platform to use can be a daunting task and difficult process. Its a decision you do not want to get wrong. Contact me and I would be happy to explain how easy it can work in practice with flobot.

    Cons

    The flobot platform is a service offered to all our competitors. Cleary this is not great given the edge this platform provides us.

    Review Source: Capterra

    Response: Fresh Milk Software, Flobot

    March 2018

    Thank-you very much for the great review Harry. It is a pleasure working with you.

  • sherron from sherronketurah

    Specialty: Electrical

    Number of employees: 2-10 employees

    September 2016

    solid tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Very happy with the purchase, a solid tool for managing the workforce and providing feedback to the clients.

  • Christopher from LPCM

    Specialty: Property Maintenance

    September 2016

    Great software for making you look like a professional.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Flobot is central to our business management. When we first starting shopping for this type of software we found loads of old fashioned systems that were hard to use and just old but Flobot was simple and easy to use right from the start. It makes us look professional and that gives us an advantage over our competition. It works with oou accounting package. I love the poscode look-up feature the best, it saves so much time gwtting addresses right the first time.

    I can't praise it enough because it is an awesome bit of software.

    Cons

    It doesn't have an iPhone version on the app and I don't like Android. The customer portal doesn't have search that drives my clients nuts.

  • Katie from ProFinda

    Specialty: Other

    August 2016

    Money well spent.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Flobot is a great tool. We use it to manage field service visits for training on our software. It gives us complete visibility across the business. It has eradicated many manual processes and the need to use spreadsheets! Highly recommend.

    Cons

    I really want to be able to send my trainers and customers group emails, at present I am unable to do so.

  • Thomas from Hunter Francis

    Number of employees: 11-50 employees

    August 2016

    It is really easy to learn how to use it and the people are real good.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I came across them when I had some carpet put down in my home and I thought the communication I got for the meet was really cool and I figured this would be good to get in my business. So, I got in contact with the guys and I have been using it ever since. They are good guys and really helped with the setup so it worked right.

    Pros

    It is really easy to use and to learn.

    Cons

    It's a really big program and I think that maybe I am not using enough of it.

    Review Source: Capterra

    Response: Fresh Milk Software, Flobot

    September 2016

    Thanks for the review Thomas and you always just call if you need to discuss how to use the other areas of the system.

  • John from Handyteam

    Specialty: Property Maintenance

    July 2016

    The software is perfect for my business and the support is excellent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The new updated app is great and means we can take pictures and signatures out of the office. I bought this one becasue it was the only one I could find that took card payments which is very important for us.

    Cons

    The user background colour is grey and it is a little depressing but I will be able to change this soon.

  • John from Handyteam

    Number of employees: 2-10 employees

    July 2016

    Their support makes the difference

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have a small handyman firm in South London and I have been using Flobot for several months. We very happy with it and it is invaluable for running our business. It is getting improved all the time and the new app is brilliant. Mostly we love working with Rob and the team because nothing is too much trouble and they are always there to talk when we get stuck. That is what makes the difference to us.

    Pros

    It is easy to use and it has lots of features, most importantly it takes card payments.

    Cons

    I don't like the background colour it is grey and it makes me sad :( but I am told I will be able to change this soon :)

    Review Source: Capterra

    Response: Fresh Milk Software, Flobot

    July 2016

    Hello John, thanks for the great review. As you know we are always happy to help and I spoke to you just the other day myself. And as for the grey background - 2 months tops! Then you can have any colour you like.

  • Agron from Bright Seasons Garden Team

    September 2015

    Excellent software and great customer service

    Ease-of-use
    Quality
    Support

    We were recommended to use Flobot and it has not let us down. The software is very good but the customer service is excellent. We are complete novices to software but they set it up for us and gave us some really good advice on managing our business at the same time. We are very pleased with everything overall and would recommend it to other gardening companies.

    Review Source: Capterra

    Response: Fresh Milk Software, Flobot

    March 2016

    Thanks very much for the great review. We have really enjoyed working with your company Agron.

  • Emily from Panda Group

    August 2015

    Easy to use

    Ease-of-use
    Quality
    Support

    Flobot is brilliant, ever since I've used this programme I have been a lot happier and stress free Cuts down on a lot of admin and paperwork.

    Review Source: Capterra

    Response: Fresh Milk Software, Flobot

    August 2015

    Thanks for your lovely review. We really appreciate it.

  • Katie from ProFinda

    February 2015

    Great quoting software

    Ease-of-use
    Quality
    Support

    Pros: Simple to use and feature rich Cons: There are a lot of features I don¿t need and maybe I¿m paying for them We use it for sending out proposals to our clients because it allows us to work out exactly what profit we will make on each project. The quoting tool is very easy to use and very intuitive. It also integrates with Xero which we use to send out our invoices, although I believe we could use Flobot for this too. We don¿t use anywhere near the amount of features it has as we are an office based technology business, but I `ve never used a better quoting tool and so we will be keeping it.

    Review Source: Capterra

    Response: Fresh Milk Software, Flobot

    July 2015

    Thanks for the great review, Katie. We're about to make a big update to the estimating tool to make it even better.

  • Giovanni from Plumbpro Limited

    February 2015

    Life changing!!!...

    Ease-of-use
    Quality
    Support

    We are a SME contracting company. We offer various trade services and manage a varied workforce. As we have grown, we have found it ever increasingly difficult to keep our engineers/contractors in check, our customers informed, keep a trail of communication and most importantly, guarantee/process our payments! :) Then FLOBOT came along and changed our lives! We have one system that takes us from client/enquiry inception, through the complete CRM process, estimating, invoicing, and payment retrieval. My guys can login remotely, they can see their jobs in advance, and with Geo-tracking, I know where they are at all times. I could say enough good stuff about this product, I urge you trial it and I promise, you'll never look back!

    Review Source: Capterra

    Response: Fresh Milk Software, Flobot

    February 2015

    Thanks you very much for your kind review. We're trying very hard to make this the best piece of software on the planet for field based businesses, so you're inspiring us to work even harder.

  • Paul from Carpet Force

    January 2015

    It's worth the time and effort

    Ease-of-use
    Quality
    Support

    We supply and fit carpets all around London and I had been looking for something that could help me to send quotes. I had a look at a few systems but when I stated using Flobot I knew this was the one for us. It helps that the staff have a good understanding of my industry and they were very helpful. I can access the program from home as well as work. It does a lot more than I had thought about. My customers have been very impressed with the quotes I've sent them but I can also send them the invoice and I have a database for all my customers now. I can also book my carpet fitters to do jobs at peoples houses. I used to do this with a desk diary and I don't know how I ever managed it now I do it this way. I would say that this is a very good product, I certainly made the right choice and I am still learning how to use it to it's full potential. I would recommend it.

    Review Source: Capterra

    Response: Fresh Milk Software, Flobot

    February 2015

    Thanks very much for the great review Paul, it's great to see that it's really working out for you and helping drive your business forward. That's why we made it and that's why we'll keep on improving it.

  • Emily from Brett Inc

    December 2014

    Really easy to use, makes my invoices look great!

    Ease-of-use
    Quality
    Support

    I'm really pleased with Flobot and would highly recommend it - I use it to send out my invoices to my clients and not only does it make my invoices look really good and professional, but it is VERY easy to use.

    Review Source: Capterra

    Response: Fresh Milk Software, Flobot

    July 2015

    Thanks Emily, and Flobot now works with Xero to help with your accounts too.

  • Martin J. from Man Friday Services (Property Management Company)

    December 2014

    Flobot 10/10 all the way!

    Ease-of-use
    Quality
    Support

    We have just got on board with Flobot and as we all come from a senior management level within the Hotel & Hospitality sector we understand the importance of having a great back office system that is effecient and easy to use and that will keep you on top of your business. As we all know, us humans leave it to the last minute to get things done and then expect an instant result. Flobot certainly helps you strive towards delivering that to your potential clients. Regards, Martin, Sky & the team at Man Friday Services

    Review Source: Capterra

    Response: Fresh Milk Software, Flobot

    December 2014

    Thanks for your kind words Martin, it's appreciated and I'm glad we can help.

  • Hughie from Cavendish deVere

    October 2014

    An amazing tool I wish I'd found earlier

    Ease-of-use
    Quality
    Support

    I have just found this software and I am amazed at how useful it is. It does everything in one. t's like 5 software packages fro small businesses in 1. It takes payment from the customer, sends an invoice, I do my estimates in it and book my jobs to see people. I can do it on m ipad or at home on my computer and I can even see if someone has taken the estimate. There is no paperwork whatsoever. I would highly recommend this package.

    Review Source: Capterra

    Response: Fresh Milk Software, Flobot

    July 2015

    Thanks for the great review, Hughie.

In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 852-3639