Housecall Pro vs ServiceTitan

Housecall Pro has 2496 reviews and a rating of 4.74 / 5 vs ServiceTitan which has 167 reviews and a rating of 4.51 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Housecall Pro

ServiceTitan

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.74 / 5 (2,496)

4.51 / 5 (167)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

March 5, 2021

March 2, 2021

Pros/Cons

Pros
The product is easy to use! I like the messages that it sends the customers. The scheduling is amazing. Just an amazing product.
Very easy to use and very helpful for my small business!!

Cons
Although it is a very user-friendly system, I did have to separate my quickbooks from the server as it didn't merge as well as was originally thought.
When you refer other pros if they stay on the free trial till it runs out they wont give you the referral bonus

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Pros
I love how easy my follow up tab is and all of the ways that I can sort through customers and jobs.
I like this software as it helps tremendously with the many logistical aspects of our quality organization

Cons
Software is pricey but once you have it you understand why it costs what it does. This software is almost more than you need at times
The cost is a bit high, but a necessary evil. Reasonable value for the price. Constantly evolving so this makes a up a bit for the price

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Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

43 Recommendations

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Pricing Guide

2020 Field Service Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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