Repsly Software


 

Repsly is a cloud-based field service management solution designed for mobile sales teams. It is suitable for small to midsize businesses across a variety of industries.

With Repsly, users can track representatives’ locations and mileage in real-time. Representatives can upload photos to be stored in the system, and team members can communicate with each other. Repsly has a customer database where users can organize clients based on their different needs. Users can also customize client fields so that all the data they collect on clients is relevant.

Repsly also offers a variety of forms, audits and purchase orders. Users can see in real-time which of these forms representatives are completing in the field.

Users can manage representatives’ schedules in the system. They can see representatives’ calendars and add or edit appointments. Representatives can log time, and managers can review reports on logged time. Representatives can also gather electronic signatures from customers in the field and create work orders.

Repsly is priced per rep, either monthly or annually. Mobile apps are available for Android and iOS.

 

Repsly - Activity reports
 
  • Repsly - Activity reports
    Activity reports
  • Repsly - Client management
    Client management
  • Repsly - Messages
    Messages
  • Repsly - Mobile data collection
    Mobile data collection
  • Repsly - Schedule management
    Schedule management
  • Repsly - GPS map
    GPS map
Supported Operating System(s):
Web browser (OS agnostic)

119 Reviews of Repsly

 

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Software Advice Reviews (6)
More Reviews (113)

Showing 1-6 of 6

Gideon from Information Technology and Services
Specialty: Information Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is a great application. It makes my work easy by being able to communicate to everyone in my team. Moreover, it's very user friendly.

Cons

Of course the price. It was a big issue to us and because of that, we opted out of using this software.

Review Source
 
 

Israel from Adel Packaging Creations Incorporation
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Good Cloud Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This is really reliable in terms of tracking and monitoring of several data. And very east to use as well

Cons

Looking forward for future updates.

Review Source
 
 

Areane from FSPMI
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Awesome Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use software. It doesn't have to explore it so well to learn how to use it. It is very convenient

Cons

I haven't experience a problem so far.

Review Source
 
 

Ankit from International Flavors & Fragrances
Specialty: Information Technology
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2017

December 2017

Nice Mangement Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Give it a shot

Pros

It is relatively easy to navigate the app without needing a lot of computer skills.
The P.O.'s export in PDF form that we can send directly to our wholesalers

Cons

Exported list data has American Style dates.
It would be better if it is able to include photos in Retail Audits

Review Source
 
 

Scott from Floor It, LLC
Specialty: Construction

September 2016

September 2016

Repsly is a great tool for any small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like that you can create custom fields in the app.

Likes Least

The cost per representative is far more than we can afford, so we have to do all our rep work off one rep.

Recommendations

I wish the cost per rep was lower. If so, we would be able to share more information within the app.

 
 

Simonas from AVAD Baltic
Specialty: Information Technology

April 2016

April 2016

The solution that is worth your money

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The solution - it's the exactly we needed all time before.

Likes Least

Sometimes it still has bugs, can't connect to server, but I hope the vendor will make their best to solving this.

Recommendations

Try the trial, make it best you can of it and then decide - we did this, we liked the solution for our Field Sales managers in the region, all information is easily accessed, no problems to make reports. All in all - choose your plan in the end and GO!

 
 
 
Showing 1-20 of 113

Shawn from Basemakers
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Good Field App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

the positives outweigh the negatives

Pros

Forms can be created to make what needs to be done a lot easier and to the point

Cons

glitches and sometimes you can do one thing one way and have a different outcomes, can be inconsistent

Review Source: Capterra
 

Donald from Greenworks
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Sales Tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

For the level we are utilizing it is very efficient and easy to use.

Pros

Ability to track sales staffs activities.

Cons

Lack of ease of contact information. Would like to see this area expanded.

Review Source: Capterra
 


August 2018

August 2018

Repsly conveniency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Convenience and easy to always go back and see where you excel on your job

Pros

It is easy keep track and record of your work at all time

Cons

Your employer can actually see your work

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hey there, thanks for your positive feedback!

 

Billie from Providence
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Billie’s Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits of having Repsly is keeping you on track with your accounts, keeping notes in memory and showing you how much time yoy are out in the field.

Pros

What I like most is keeping track of territory

Cons

If I had to pick something would be using battery power

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hey Billie, thanks for the kind words about Repsly! We let our product team know about your issue with battery drain.

 

Tim from Basemakers LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Repsly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very user friendly. I can easily teach myself on how to navigate the platform, how to train my team on it and also find new things to explore and report.

Cons

I wish there were some features available that currently aren't. I really want to have the ability to auto-fill specific questions on forms, not just the entire form or not. We have brought this up on a customer service call months ago and were told it was going to be explored but never got any follow up.

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hi Tim, thanks for the great review! Our product team is aware of your request. Please contact support@repsly.com if you need additional assistance.

 

Abbey from Grillo's Pickles
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Good for small business tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Positive experience overall. Synchronizing error can be frustrating but data usually comes through.

Pros

I like being able to check in on my workers and be able to go abck and compare dates and store visits

Cons

I would like to be able to manage from the app and not just the website

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hi Abbey, thanks for the great feedback! We've informed our support team of your requests. Don't hesitate to contact support@repsly.com if you need immediate assistance with an issue.

 

Margarita from Grillos Pickles
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Great Software Happy customer

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Good to Excellent but I work for a company that uses your company.

Pros

Easy to use, Keeps track of business and personal time used.

Cons

Not sure this was the only phone devise I have used.

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hey Margarita, thanks for the positive feedback on Repsly!

 


August 2018

August 2018

Excellent Sales Team Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

management of team has become a lot easier. saves my time so i could focus on other important things

Pros

Gives a lot more transparency, record keeping is easy

Cons

Integration with popular ERPs is not there.

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hi there, thanks for the great feedback! We've informed our product team of your request for more integrations.

 


August 2018

August 2018

Our REPS Love Repsly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our reps love the ease at which they can add notes and photos to a customers account for use at a later date.

They also use the feature for finding other accounts in an area every day.

Cons

We would like for the reps to have the same access on their laptops that they have on their phones for scheduling.

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hi there, thanks for letting us know how much your reps enjoy Repsly! We've informed our product team of your suggestion.

 


August 2018

August 2018

Great Commuincation

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Creating custom forms, ability to see photos and comment on specific items.

Cons

Some of the forms can be trial and error to set up / adjust as needed.

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hey there, thanks for the positive feedback! Please contact support@repsly.com if you're experiencing problems setting up forms.

 

Mike from Wholesale
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

We like our Repsly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hundreds of hours have been saved with the use of Repsly. No more submitting orders by paper or email. They get entered in to the system and a report is generated with total orders and items.

Pros

The ease of use. Our Reps love this software and app that makes it easy to communicate. leave notes and submit orders and is a great overall CRM.

Cons

atypical programming errors took a while to fix/adjust. Some features would be nice to have added. Wish we could change the export output to only export certain values/fields.

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hi Mike, thanks for leaving positive feedback about Repsly. We're excited to hear that it's saved your team time. We've flagged your export issue to our product team, but in the mean time don't hesitate to contact support@repsly.com.

 

Josh from HH
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Repsly a must for any field sales rep

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Takes the admin work out of sales. Ever spend all day in the field only to come home to hours of admin input? This app all but eliminates that as you are inputting data in real time at each stop. It saves that information and makes it readily available for the next visit. A must have for any field sales rep. All your info for each account it easily on hand.

Cons

The software for the most part works great. It has certain bugs at time that are to be expected with any app. The company is quick to fix any issues tho.

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hey Josh, thanks for the extremely positive feedback! We're happy to hear that Repsly is helping shave hours off your admin time. As always, please contact support@repsly.com if you're experiencing bugs within the app.

 

charlene from Dawn Ltd
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2018

August 2018

Repsly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

not a bad program at all

Pros

its made my life a rep easier with much less paperwork and admin, also getting feedback to management from customers are much easier

Cons

you claimed it works offline or with no signal but it does not, it hangs and wont allow any action with no signal that makes my day a tad difficult as my areas are low signal areas. have to send orders to my gmail instead of my company email as it takes more than 20min to get 5o my work email

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hi Charlene, we're happy to know Repsly is making your workday easier! We've let our product team know about your issue, but in the mean time please contact support@repsly.com for help.

 

Vernon from QWS Welding Supply Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Reply review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer historical information can be tracable.

Pros

Route optimisation helps me view my clients in the most efficient order.

Cons

We are unable to log customer visitation details and notes for an earlier time.
Sometimes we have the need to log a call for yesterday or from a week ago, however you can't add any visits earlier than the current day

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hi Vernon, thanks for the great feedback! We've informed our product team of your issue. Please contact support@repsly.com if you need immediate assistance with a problem.

 

LaMar from Authentic Marketing & Promotions
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Repsly helped me get new business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Once we started using Repsly, it made my job a lot easier when showing the client all their requested areas and locations they wanted us to report back with. We've actually won bids over other companies by using components of Repsly and putting information in proposals.

Pros

The ability to sort out different areas of the city for reports purposes and showing the activity locations on the map to clients.

Cons

Nothing... In the earlier years of Repsly, I didn't like how to access the photos but that all changed with the update.

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hi LaMar, we're thrilled to hear that Repsly is helping your company close more business. Thanks for the positive feedback!

 

Juan from Hap marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

It’s great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

To schedule visits are very easy now repsly takes care of that

Pros

Easy to use makes your job fast and well done

Cons

I cant said nothing negative with my experiences

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hey Juan, thanks for the great feedback! Happy to hear you are getting value from the tool.

 

Timmetria from Marketing and Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Easy work life

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love that this app has so many cool features. I love that I can communicate with my boss and colleagues across the world. We are able to upload pictures and see each others location. This helps inspire us all because we are able to encourage each others and feed off each person productivity. How cool is it to inspire someone apart of your team from another state logging into your app. My boss is able to give me feedback and comment on my work by just a click. I love that it keeps accurate mileage but my favorite is that we are able to pause our day to take a break or make a quick stop. The first thought I had about this app was "wowwww, how cool is this" kind of like a kid getting a new video game. Great job! The first impression was the best impression.

Cons

Although I don't have any cons. I hope in the future we are able to upload small videos. But even without it, this app is 5 star!

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hi Timmetria, thanks for leaving a great review of Repsly. We've passed your suggestion along to our product team.

 

Brian from Dawn Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

A useable tool for business on a finger tip.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

competetor information,which help me to get the right prices for the market that we are serving.
queries get solved immediately because this app is linked to certain group of high ranking whereby once you submit your query everyone jump in to solve the customer query asap.

Pros

He is friendly and efficiency to be use especially when you plan your day,week,monthly customer call report it actually reminds you with the schedule that you need to follow.
capturing orders is much easier no need for any pen or paper.
reporting back to managers about the competetor info is much helpful.
see opportunity in store because you need to let your superior aware of any challenges you encounter in the market space.

Cons

Its a tool that give one enough time to get going with your work.
time saving.

all your reports are submitted at one open screen.

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hey Brian, thanks for the great feedback! Glad to hear you're enjoying your experience with Replsy.

 

Isaac from Ambassador foods LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Supermarket review.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I make store reviews and at times attach pictures before submitting.

Pros

The product is easy to use very legible and it has an easy flow to the questions. When taking pictures, it is very easy to attach before sending.

Cons

It still carries the old review, making the user confused at times.

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hi Isaac, thanks for leaving a positive review! We've passed your suggestion along to our product team. Please reach out to support@repsly.com if you're experiencing usability issues.

 

Adam from 4505 Meats
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Repsly Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very good

Pros

Very good value for money. Very technology focused, and captures all the needs I have in tracking a rep.

Cons

Honestly I can't think of much. Putting pictures into the regular/automated reporting options would be huge. Also, working with retailers to constantly have the current stores in the system rather than brands having to curate it themselves.

Review Source: Capterra

  Response: Repsly, Repsly

Date: August 2018

August 2018

 

Hey Adam, happy to hear that you're getting so much value from Repsly. We've informed our product team about your suggestions. In the mean time don't hesitate to contact support@repsly.com if you need assistance.