ServiceBench vs Wintac

ServiceBench has 33 reviews and a rating of 3.79 / 5 vs Wintac which has 690 reviews and a rating of 4.19 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.79 / 5 (33)

4.19 / 5 (690)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

3.5 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Review Written

December 14, 2020

January 31, 2021

Pros/Cons

  • Pros

  • I find it is very easy to navigate and keeps the calls I have organized very well. My customers are very happy with their precise paperwork.

  • Like the app for the phone can add pictures very easy and the desk top works very good like the home menu for that day so you know what is book so you don't miss any calls

  • Cons

  • Bouncing around from screen to screen is very time consuming I had to pretty much teach myself how to use the system

  • Sometimes when we write notes in the customers work order, they do not get read and received. Bt mostly good.

  • Pros

  • It is easy to use and customer service is great.

  • I like it’s a all in one software and it has some great features

  • Cons

  • A little tricky to get around at the start, but once you understand the capabilities it is awesome.

  • I WOULD LIKE IT IF THE INTEGRATIONS WERE MOVING ALONG A BIT FASTER. ALSO, INVENTORY SEEMS TO BE DIFFICULT TO GRASP FOR US.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Pricing Guide

2020 Field Service Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux