StreetSmart Advantage Software

Help us to have a better use of time, manage visits & coordinate routes.

Pros

The availability to have records of all visit & areas. The map is great and the animation is, also very nice.

Cons

The location software is not working properly. Even when we know location is on is says in the report is says location off.
The reports sometimes are not accessible.

saving time and convenient in terms that it is on my cellphone instead of paper log which can be misplaced

Pros

This software saves me time instead of tracking my work hours by writing on paper, Easy to understand and convenient...

Cons

That I don't get to know how many hours I worked per week until Monday, I would prefer to get a email/notification receipt by end of each day

Being able to track all my visits with information on the spot when it happens so I don't have to remember how the visit went. I can also look at maps if I need to remember.

Pros

ease of use in general. Also when I go do the monthly reports of my field work everything is easy to find and I'm able to make useful reports to give to my management

Cons

I can't go back to correct errors in the tablet once I'm passed certain point like entered data that I might have done mistakenly. I think if we can go back to the office and in some way be able to make some correction that couldn't be done on the tablet it would be great

Pros

Easy to configure, use and create forms. I like functionality of seeing submitted forms and where my workers are.

Cons

Sometimes it can be clunky. Delayed reports. When a workers sign is into a job I won't see it for some time.

Pros

Simplicity when it works. Ability to go back and review data from various points in time is also great. Utilizing info gathered to support reviews for employees.

Cons

Policing your workers seems like it could be done better with the app itself. The loss or understandable my of how info may not have come across is a time waste.

Pros

Great when trying to the track staff. When you need to find someone and see who is the nearest to the area to call.

Cons

Tracking keeps losing contact with phone for one staff. We have tried to reinstall multiple times and no fix at this time.

optimization, digital signatures

Pros

easy for signing our clients contract and assignment to each technician, real-time review super modifiable

Cons

currently it is quite expensive, and it is slow in the interface, I have good internet connection and sometimes it is frzzed

It's a great set up for tracking deliveries.

Pros

I like the easiness of tracking deliveries and it's map set up to watch where my driver is going. We use this daily and it helps us keep in touch with our customers, so we can make sure we deliver on time.

Cons

It needs easier search functions. We've had issues finding completed jobs. I've noticed on the job map view, it doesn't show deliveries, when I know we sent out deliveries that day to certain locations.

Pros

I am able to send jobs to my field employees as well as track their performance. All customer info is given to field techs and stored in my calendar

Cons

The tracking feature seems to be off a lot. When there is traffic, it shows the crews making huge loops on streets.

POD

Pros

A good dependable system to acknowledge deliveries and have proof of delivery already in the system when delivery is completed.

Cons

Sometimes navigation is not correct Sometimes it takes too long for proof of delivery to show up in the system. We even have to put information in manually when driver returns.

easy and fast

Pros

Like the feature that i can see where all my associates are at a glance (one page), the fact i can see where all my associates are and the status of their jobs

Cons

the tracking replay function seems pretty clunky GPS tracking doesn't always seem accurate and not always the best.

Pros

It is user friendly. You can download specific instructions for your field employees. I can make edits to the field reports from my desk top.

Cons

If I am in the middle of a Final Walk and I get a phone call, the final walk gets deleted. I have been almost finished with my final walks and receive a phone call and have to start my final walk all over again.

Pros

I'M ABLE TO PULL UP THE INFO I'M LOOKING FOR AT A DROP OF A HAT. VERY EASY ACCESS. I FEEL EVERYONE AT SOME POINT OR ANOTHER SHOULD USE THIS SOFTWARE BUT ITS NOT FOR EVERYONE.

Cons

WHAT I LIKE LEASE ABOUT THIS IS IF YOU DON'T KNOW WHAT YOU'RE DOING WITHIN THE SOFTWARE IT COULD BE VERY DIFFICULT IT DOES REQUIRE MINIMAL TRAINING JUST SO YOU CAN NAVIGATE THROUGH.

Pros

Streetsmart provides us with the ability to ensur our orders are delivered with accuracy and integrity.

Cons

We have troubles with our SAP system communicating with streetsmart in a timely manner, causing delivery delays.

Pros

The logic of the program does allow enough flexibility to accommodate the requirements of the retail florist delivery business.
2. New drivers become proficient with the app rather quickly.

Cons

1. As a delivery business we need to have the message function expanded. The receiver of the
message needs to be able to respond back to the sender of the message.
2. The Trip needs to provide 2 utility fields that the user can assign a field type and name to. In our case this would allow us to reduce the number of forms we use from 2 to 1.

Pros

This really is a simple program to use in terms of setting up and customizing jobs and report. It's also a great tool for locating my techs while they are in the field and helping them manage their time while on a job site. It's also a great way to keep my service techs and our service calendar in sync ensuring a high level of customer service. Our customers love the reports and the information we provide.

Cons

The 2 most frustrating things with this software are the inability to make a customer inactive, and the lack of a place to make notes like gate codes. Currently, your only options are to delete a customer, which means you lose all of their history as well and for gate codes or special instructions, we have to either type them in at each service call (which is weekly) or note it somewhere in the address line 2 section.

Pros

That I can find the info I need quickly in a format that is user friendly. Quality of pictures and time tracking system are crucial for our business.

Cons

At times (but rarely) information is slow to come up with large files. Is it possible to have formatted in Spanish as well?

Pros

Works on both phones and tablets. Nice when you break one of them. Work continues. Easy to use. All icons are self explainable.

Cons

Sometimes the gps function has quit working for short periods. You can only have so many characters in or write up box at once.

Pros

The customization of forms, activity reporting and tracking, user friendly app and pc for user interface

Cons

lag time on location reporting can be extensive at times and create confusion. updating mass locations or making mass changes in location assignments to users can be tedious

Effectivity

Pros

Friendly Software, a very good tool when managing mobile jobs, saves time and money and helps productivity and the functioning of processes.

Cons

It is a bit slow at the start of the session, access to jobs, messages and forms should be a bit easier, in general lines is a very good software