Zoho Docs Software


Zoho Docs is a cloud-based document management and file sharing solution designed for business of all sizes. It offers a virtual drive, file organization and file syncing functionalities within a suite. Android and iOS apps are available.

Zoho Docs features cloud storage, which allows users to upload different file formats, such as PDF, .Excel, .jpg and HTML. The product also features an email-to-upload feature, which allows users to upload files by emailing them to email addresses generated by Zoho.

Zoho Docs also features secure file transfer, which allows users to manage, edit and share documents using their desktops and mobile devices. The solution employs authentication, encryption, file backup and virus/malware detection algorithms for data security.

Zoho Docs is available in three different pricing plans based on the number of features offered.



104 Reviews of Zoho Docs

Overall rating

4.50 / 5 stars

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Showing 1 - 20 of 104 reviews

January 2019

Colin from Trade IT

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Zoho Docs - Writer, Sheets & Show Plus Cloud Storage

Zoho Docs is a perfectly functional suite of tools to rival more popular rivals, but it is unlikely to displace Microsoft Office in the corporate world. That means it needs to be able to work with Office formats if you have clients or suppliers who will be sharing files with you. This generally isn't a problem, but not all features of Word, Excel and PowerPoint are supported. Some companies may still want a single copy of MS Office on hand to help manage this process. For most small business users, Zoho Docs (or the even better value Zoho One suite which includes Docs) can be a good alternative to both G-Suite and Office 365.

Pros

- Cost-effective alternative to basic Microsoft Office Suite - Word Processor (Writer), Spreadsheet (Sheets) and Presentation (Show) software included.
- Writer great for creating HTML content for web pages
- Syncs files with desktop
- Integration with Google Drive and Dropbox
- Strong Security
- Good integration with other Zoho products - as you would expect

Cons

- Sheets doesn't have the power and analysis capabilities of Excel, but is perfectly functional for most small business use cases.
- If you need to share files with external users you generally have to convert to more popular formats. These export options are available, but an extra step and another version of the file to manage.

July 2018

Everianny from PwC Venezuela

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

An excellent alternative to save information in the cloud

Zoho docs is an efficient solution for companies that need a cloud and modification of documents in real time. This powerful tool optimizes internal processes, generating greater collective work, competitiveness, performance and productivity, that's why I recommend it as one of the best services to work in the cloud.

Pros

In my work it is very important to stimulate collectivism in its different stages and functions, with the firm intention of endowing the investigations with analytical and technical elements of greater depth. Zoho Docs is an excellent alternative for collaborative work and in real time, it allows adjusting and modifying information hosted in the cloud with the purpose of making corrections, append information and modify the data that are necessary.

Another interesting option of this software is the possibility of previewing documents in the cloud without the need to download. This option saves us a lot of time and effort in downloading the file and the corrections.

Cons

Although the platform offers great benefits, has an excellent intuitive system, and offers comprehensive solutions, this platform does not do all the work, therefore it is necessary to hire personnel in the area of accounting and administration to develop more detailed tasks

October 2018

Binyamin from Galil Soil Farm

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

Zoho Docs: Easy and Intuitive

All in all, I wish I could replace Google Docs with Zoho Docs. I simply prefer using Zoho Docs more. If I had a large company I might do so for internal use. But given that most of the people I communicate with don't use, and have never used Zoho, it makes Zoho a difficult choice as a go to word processing platform.

Pros

Zoho Docs is easy to use, robust, online, and free for up to three users. It offers a feature rich platform not found on platforms that are entirely free. Work is saved automatically on the web so one never needs to worry about constantly saving work or fear losing it. Although its been a while since I've logged onto Zoho, writing this review reminds me of what a good word processing platform Zoho and what I'm missing by not taking greater advantage of the many features Zoho Docs has to offer. Given my personal preference, I'd rather use Zoho Docs over Google Docs.

Cons

The problem with Zoho Docs is that it isn't ubiquitous; whereas Google Docs is. If I want to share something on Zoho Docs they need a Zoho account and if they don't have a Zoho account they need to create one and this is considered a hassle by many, and indeed is a hassle. While more robust than some of its competitors, Zoho Docs is also a bit clumsy.

August 2017

Megan from LEGACY TEAM SALES

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

It's not Microsoft, but a close second

I really appreciate having an affordable alternative to Microsoft Office. It does everything we need, but without the high cost of installing Office on our server.

Pros

I love Microsoft and have used the office suite since high school (20+ years). I've always purchased the Office Suite for new computers, and we use them on work computers. But then we got a server at work and even though each employee already has Office on their computers, each employee accessing the server needs an additional license purchased on the server. And I've got about 15 people accessing the server, and there was no way I was paying to put all those licenses on the server. So we went with Zoho Docs and it works great. We're saving a ton of money and the programs have similar features.

Cons

If you're used to Microsoft Office products, Zoho Docs is similar but just a little different. Once you get used to the differences, it works great. I do miss some of the add-on plugins I use in excel (like ASAP utilities) but that's about it.

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

January 2019

A Great concept that is not executed well

Pros

The benefit of this product is its whole purpose. For their to be a software that houses all of our documents and make them accessible to users. It is even nicer that you can make some files open to some users, but not all of them.

Cons

The concept is there, but the execution falls short. We use a whole bunch of ZoHo products at the office. The issue is that some of them to not make work easier. ZoHo Docs is a perfect example. We are constantly having an issue with it syncing to our computers. It is often easier for a coworker to email the document, instead of putting it into the ZoHo Docs folder. This is because it does not sync easily.

March 2018

Elvis from Panamalex

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

The ideal complement

Pros

When you offer the client a professional email and also the possibility of having a folder of your pc and that you can take it everywhere, it is what they have always needed. Excellent for archives documents or important files that you need to present always avoiding the one that you have the memory or something because you will always have it available in the cloud and at your fingertips.

Cons

I really do not have anything in mind that I do not like or least like. It is simple and very easy to use.

December 2017

Jonathan from 60 Minutes of Art Cares

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Stellar software

The ability to edit and track edits in one place for a variety of document types.

Pros

I love that with ZOHO Docs, you can save, edit and send documents of any origin, which is something that competitors lack , additionally i like the simultaneity collaboration which helps everyone to stay in the loop on tasks big and small.

Cons

The only complaint i have about this software is that after adding larger files , we found that sometimes the loading became slower but that is the only issue i've experienced

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Free alternative to google docs business

Its free alternative of google docs, docs spreadsheet i use it almost daily and sharing it with others is also very user friendly and hence i use it within my company team

Pros

We use zoho docs in my company for everything and google docs charges for the same features in their business plan but zoho gives it for free

Cons

Nice very close to what google docs provide but at times the loading time is a lot and slow performance when using zoho spreadsheet, formulas are not as good as google docs

December 2018

William from Ker Seguros

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Organizing and synchronizing

Pros

I use this software to organize a work folder and keep it synchronized and supported. Its configuration is very simple. The appearance is simple but this allows your navigation to be faster.

Cons

On some occasions it has been difficult for me to download the content in the application. It is depending on the cellphone model.

March 2017

Ramin from Upper Education

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2017

Just everything you need!

Zoho Docs is the best document management platform. Using amazing features which provided by Zoho Docs are allow you good chance to collaborate with your colleagues and also you can access the permissions. You don't have to download all files, just sync some important files and use them offline. Zoho Team had done a great job with that one. I think everyone needs that kind of docs program, so it definitely worth to try.

Pros

Price is reasonable, awesome features which are better than Google Docs in some cases and of course customer service is helpful.

Cons

Actually, I did not see any negative sides of Zoho Docs, but extra new tools would not be bad)

October 2018

Orlando from Ker Seguros

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

A cloud to complement other services

Pros

As simple as opening your file browser, add the files you want to backup and automatically everything is synchronized. From the cell phone you can access these files without having to use unnecessary space.

Cons

In my experience with Zoho, it is quite safe. I recommend it to you.

November 2018

Kayla from Panamalex

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Online files

Pros

In search of sharing files with specific users, with this software we could do it. Sharing folders by passwords allows us to show customers the progress of their requests. We use this cloud as an online records.

Cons

I'm doing very well from the PC and cellphone.

May 2018

Henry from Sting Marketing

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

excellent to manage the files of a company, the easy way to share and upload files

Pros

its user interface is quite friendly, very intuitive when using, the way to share with other users of my computer is great, since I can synchronize my computer with zoho docs, even upload files from my iphone. I really like that you have an online version to access my files from anywhere

Cons

its user interface is quite friendly, very intuitive when using, the way to share with other users of my computer is great, since I can synchronize my computer with zoho docs, even upload files from my iphone. I really like that you have an online version to access my files from anywhere

July 2018

Subasinghe from Financial Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

July 2018

It is a very useful document management application

Manage the test-cases. Share the document with team members. Do my test designs after office time also.

Pros

-- Can create a word, spreadsheets & presentation related documents.
-- the Same document can access same time by multiple users.
-- Can sync documents to the local machine using ZOHO Docs windows application.
-- Allow to attach files from google drive & sync the dropbox with the ZOHO account.
-- Using smart chat can chat with the team members.

Cons

-- Sometimes changes are not applied properly to the document.
-- Cannot generate the public links for the documents.

March 2018

ARLENE from GLD

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Zoho Docs are great for creating and storing my files.

Pros

Easy to use if you've ever used MS Word or Word Perfect. Cloud based which enables me to store my files securely.

Cons

The layout is a bit outdated but it has a majority of the functions I need. Which lets me edit and store my files.

January 2018

Orlando from Ker Seguros

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Synchronizing the most important

Pros

This program is excellent to take your most important files always with you . If you forgot something, do not worry, it's so simple to use that just by pasting in folder what you need, you'll have it on all the devices that are synchronized.

Cons

I would like there to be some type of file indicator, where the most active are shown to help with the cleaning issues.

June 2018

Ysmael from Coca-Cola FEMSA, C.A.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Store in the cloud is great and with this tool is even more

Pros

Practical and simple to use is this multiplatform that allows you to store files, videos, among others, in the cloud. Save my documents and work in a shared way in the cloud is great, since I have them from any device and anywhere. Its toolbar is very complete and above all its option to preview the files before downloading ...

Cons

Impossible to give bad reference of this software, there are many functions and advantages that it offers, and definitely after starting its use it becomes essential

August 2017

Ummar from KBL

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

If there is a cloud document editing which is simple & easy Its ZOHO DOCS.

I can easily collaborate with others share documents also something like group editing.

Pros

Zoho is the best cloud platform for small & large business apps are connected & you can easily share & collaborate with single key management.

Cons

Zoho docs UI is somehow old one they must use ribbon like MS office does in its applications, some time it crashes when you have slow connection.

February 2018

Naomi from heal10

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Convenient, but not enough space

Pros

Zoho Docs software provides the ability to centralize all company documents on one portal, which is accessible from different devices. Unlimited number of users and teamwork.

Cons

Only 1 GB of free space. It would be desirable, that Word documents could be edited in Zoho Docs, as sometimes switching between these two formats tires.

December 2016

Ghazi from RIADVICE

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

Easy to use

All works well. However the storage is not too big for the free plan. The sharing feature is not much evolved as google docs, shared docs are stored inside shared folder. The file ownership transfer is not available for the free plan, it should be.