About Plug N Track GPS

Plug N Track GPS is a cloud-based fleet management solution for businesses of all sizes. It caters to companies in the fleet management industry. It offers live fleet tracking, GPS tracking, real-time alerts, driver behaviour management, vehicle health management, reporting and analytics functionalities within a suite.

Other features include trip history, driving metrics, incident auditing, service management and reminders, asset tracking and data exports. The software also provides instant replay features, by which users can view trip details such as arrival and departure time, after-hours usage, routes and billing information. Plug N Track GPS offers integration with Google Maps.

It is available in a monthly subscription pricing. It is compatible wi...


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Supported Operating System(s):

Web browser (OS agnostic)

35 Reviews of Plug N Track GPS

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(29)

29

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

March 2018

Greg from Impark

Verified Reviewer

Industry: Facilities Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Very accurate and detailed plus easy to use

Pros

map integration, ease of use, detailed reporting, pin point accuracy, email notifications to myself

Cons

losing gps signal underground which can lead to inaccurate pin point locations up to several blocks away

Response from Plug N Track GPS

Replied March 2018

Thank you for providing us with your review Greg. Happy to see that you like the system and that you find it accurate and easy to use. In regards to the losing the GPS signal when the asset is underground this is a factor that affects all GPS tracking systems. We pride ourselves on using only the latest technology to ensure our customers are as connected to their fleet assets as they can be. I'll ensure you're account representative is aware of your concern to discuss further if you wish. Thanks again for your review. We are happy to have great customers like Impark!

April 2018

Scott from Ryerson

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Mining & Metals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Easy to set-up, great features and excellent customer service!

Pros

Report data is invaluable. Seeing daily info like stop times by delivery, fuel loss and aggressive driving behaviours is essential to ensuring you have the right drivers and that your assets are being operated in a manner that will protect them from unnecessary wear and tear! Integration with Google street view is also great when your trying to identify landmarks!

Cons

It would be nice when adding landmarks if they could be added by clicking on stop and start points, currently you have to zoom in and click beside the start or stop.

Response from Plug N Track GPS

Replied April 2018

Thank you Scott! We're happy that you find such value in the Plug N Track GPS platform and that our service is living up to your expectations. I'll ensure your suggestion regarding the method of adding landmarks makes it to our development department for consideration. Thanks again, and if there is anything more that we can do for you, please let us know.

April 2019

Owen from Moving company

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

April 2019

No warranty, no customer service

CSR is rude Talks down to you and doesn’t do anything when there is a issue we received 3 dead devices

Pros

It sounded good but not a good product not good customer service they will insult you they will over bill you when the product doesn’t work your left with the bill

Cons

It is not user friendly hard to manage bad customer service

July 2018

Arleen from Direct Plumbing

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

The Plug n Track Software has been a fantastic asset to our company so far!!

The best benefit was efficiency.

Pros

This software has streamlined our operations completely. We now know where all of our techs are in the GTA and do not have to call around to see where everyone is. When a customer calls and needs service right away we know exactly who is closest and how long it would take to reach them. Fabulous!!!

Cons

There are no real draw backs to this software so far. The only room for improvement would be the mobile app that doesn't allow for reports and such but really, we have those on our computers so not a super huge deal.

Response from Plug N Track GPS

Replied July 2018

Arleen, thank you for leaving a Plug N Track GPS review. We are very pleased to see that our system is working out so well for you! We continue to update the software and mobile app, so thank you for your feedback. If you ever need any assistance, please let us know. We're happy to help!

October 2017

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2017

Very informative and personable training session, great stuff Mike!

The ability to assign assets efficiently to task, review routes, understand fuel consumption, and monitor driver behaviour.

Pros

The interface. It's so intuitive and quite easy to manage. The options are at your fingertips and the integration into Google maps is a smart feature.

Cons

Some of the outputs on the reports could look a little sharper and easier to read, format-wise.

Response from Plug N Track GPS

Replied December 2017

Thank you for your review! We really appreciate you taking the time.