Teletrac Navman Software

2.92 / 5 (38)

Our advisors have recommended this product 5 times in the last 30 days

About Teletrac Navman

Teletrac Navman provides a cloud-based fleet management platform designed to help businesses capture fleet performance data including driver safety analytics, location tracking, job management, vehicle maintenance and compliance within one system. The program is accessible on connected mobile devices and is used by both small companies and national corporations.

Key features offered within the platform include job management (assignment and routing); customizable digital workflows for maintenance and inspections; a flexible control panel so users they can manage how they interact with their fleets; DOT-compliant electronic driver logs, eliminating the need for paperwork; safety analytics that track driver behavior with scorecards and dashboards; vehicle diagn...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

38 Reviews of Teletrac Navman

Average User Ratings

Overall

2.92 / 5 stars

Ease-of-use

3.5

Value for money

2.5

Customer support

3.0

Functionality

3.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(8)

8

3 stars

(4)

4

2 stars

(0)

0

1 stars

(16)

16

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 38 results

November 2019

Dominic from Chattanooga Bus Company

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Chattanooga Bus Company

It has been a positive experience. I would recommend it to all.

Pros

Ease of use The phone App Customer support

Cons

Nothing really. Like all software, just have to get use and comfortable with the system.

Reasons for Choosing Teletrac Navman

No up front costs. Ease of getting set up with installation

March 2018

Manny from Dl Communications

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2018

Great Vehicle Tracking Software

Great tracking software if you are in the need of tracking fleet vehicles. You can easily find the location of your vehicles and track their daily routes.

Pros

It's a great tracking software to monitor your fleet vehicles on the daily. Gives you real-time status updates turn by turn on vehicles that you monitor.

Cons

Satellite gets funky on bad weather. Trackers can be disabled easily by easily disabling antenna. Your upgrading tracking device can be costly after time. Geofencing still needs improvements.

October 2018

Daniel from TWO MEN AND A TRUCK®

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

October 2018

E-Logs and DOT compliance

Have used the software for over 2 years and when it works well, it is great. More often than we would like, we run into issues with credentials, permissions, error messages, etc. that don't have a clear solution. Navigating through the software as an admin on the account is not intuitive at all and requires ongoing communication with the product developers.

Pros

The software provides a solution to stay in compliance with the DOT requirements for electronic logs, and manage the drivers and their workloads

Cons

There is a lot of backend work that remains a big question mark to the end user. Troubleshooting and navigating through frequent technical hurtles is basically out of the end user's hands. This wouldn't be an issue if support was consistent, prompt, and reliable but that hasn't been the case.

December 2020

Tony from A1 Trans LLC

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

December 2020

Small Carriers, Proceed with CAUTION!

The shareholder's will lose in the long run if my experience is repeated with current or future customers. Good business stems from good ethics. If your equipment threatens the life of your client's organization, then how ruthless can Teletrac be in filing frivolous lawsuits against small motor carriers such as my organization. MY TRUCKS were parked for over TWO WEEKS! The individual TELETRAC SENT did not come to the scheduled appointment in our yard! I was on my knuckles dealing with drivers threatening to quit because of your software! To the shareholder's or responsible party in making informed business decisions for Teletrac, focus on a continuous improvement strategy which will increase the bottom line. Focus to why the software shows a driver is on duty when a driver signs out and to why the HOS time is always ahead of the current or live time.

Pros

I don't want to sound bold so that an opportunity may arise and therefore I will simply pass on this question.

Cons

The product did not live up to the presumed expectations. The software remained on duty status when the truck was parked in the yard. The software had a time lapse which negatively impacted HOS. We were signed up in the "hero" program and our hero never replied to any of our messages. The service department contracted with Teletrac dissolved or filed for bankruptcy, DURING the COVID PANDEMIC, in which we literally shut down our operations for a couple of weeks to then be told to reschedule. So it was either I go bankrupt waiting for Teletrac to stand by their commitment in offering my motor carrier company a solution for my trucks standing idle as my fixed and variable expenses increase or respectfully reach out to their customer service and request for the mailing address so that I can mail the equipment and software back to Teletrac. Instead, their customer service matched the quality Teletrac offers the public and they insisted that they will get it together. Well, i'm sorry to burst your bubble Telectrac, but you breached the contract when you threaten the stability of my organization. My incident has taken place with Teletrac within a month. I returned the equipment and now they have an attorney reaching out to me on a bogus lawsuit in the amount of $37,000. I have less than 15 trucks and potential customers should do the math.

September 2020

Lucynda from Fresh & Clean Portable Restrooms

Company Size: 2-10 employees

Industry: Chemicals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2020

Teletrac/Director GPS

I like the software and how easy it is to use. It supports safe driving for drivers if used for a reward system. It can prove your driver side if they were to have an accident because the device has 3 cameras. I would recommend this software if you want to be able to see driver location at any time or their history. You can also create customize reports by vehicle.

Pros

I like the fact that software is easy to use and didn't require me to read a long manual in order to get it set up. The same day I got my log in I was able to track the vehicles and video of drivers who didn't not practice safe driving.

Cons

I don't like that this involves two companies. One company supports the software and the other company supports the actual hardware. Plus Verizon is involved with the actual GPS.