Titan GPS Software

4.58 / 5 (48)

About Titan GPS


Titan GPS is a cloud-­based fleet management solution that helps fleet operators track and manage vehicles, equipment and mobile assets across Canada and the United States. GPS tracking hardware and tailored service plans are also available. Titan GPS is recommended for any size business that relies on fleet assets.

The Titan GPS mapping dashboard utilizes Google Maps and optional mapping overlay PatchMaps for the western Canadian oil and gas sector along with API integrations of GIS maps and other third-party applications.

Live tracking, history, landmarks, driver behaviour and coaching, alerts, service reminders and fleet analytics help users manage costs, track productivity and monitor safety. Other available hardware includes electronic logging devices (ELD), fleet camera systems and mobile Wi­Fi.

Pricing includes a one-time hardware cost and monthly maintenance fees.



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Supported Operating System(s):

Web browser (OS agnostic)

48 Reviews of Titan GPS

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(30)

4 stars

(16)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 48 reviews

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November 2018

Jesse from Just done! Appliance Installations

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Great Experience

We previously stand well too much time on the telephone locating service Cruise and seeing how much time they have spent on site. It has also helped us to understand aggressive driving habits of certain drivers and solve those problems.

Pros

Easy to use features that are as Simple or as in depth as you wish them to be. We find the array of custom reports available to be an incredible time saving for our office staff and install crews alike.

Cons

I have no truely negative comments. The software seems to be regularly updated and improving with technological ability.

Response from Titan GPS of Titan GPS

Replied November 2018

Thank you Jesse for leaving us a review. We appreciate your feedback. As you've noticed we do regularly update our software and will continue to do so as technology changes and as our customers needs change. Thanks again, we appreciate you taking the time and we appreciate our terrific customers.

November 2018

Nadine from ATS Traffic

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

November 2018

Customer Service Call Out

I have had fabulous customer service! Representatives are extremely helpful. When I call for a question, quite often reps will stop in to present 'hands on' tutorials. Cannot thank the team enough.

Pros

I like the ability to track several assets accessing a certain location. My customers will call to see when a certain product has been picked up, weeks after we have dropped it off, and I am able to easily landmark locations.
My customer is happy with the information, which makes my company look good. All thanks to Titan GPS.

Cons

I do not have any complaints with this product.

Response from Titan GPS of Titan GPS

Replied November 2018

Thank you Nadine for your review! We are happy that you find Titan GPS a valuable tool and that our customer support has been "fabulous". Feedback like this from our wonderful customers makes us proud.

April 2017

Gale from Public Safety

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

New GPS tracking training

Interesting new software to try, the landmark changes are great. I would like a written instruction manual sometime in the future if possible to make sure I use and have all the benifits of the units.

Pros

I like to to know where my are, I like bread crumbs and will likely use the landmarks system more

Cons

I don't use the system enough to remember how to use all the available apps

Response from Titan GPS of Titan GPS

Replied April 2017

Gale, thank you for taking the time to complete a review of Titan GPS. We continue to refine our system and create new ways for users to find the support they need. I'm confident that as you become more comfortable with the system you'll discover new functionality to help better manage your fleet but if there's ever anything you're just not quite sure about we're just a phone call away. Thanks again Gale.

February 2017

James from Certarus Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2017

Very Useful GPS Tools

Overall, CTS is a very robust tool that our operations use for a variety of functions: operations, dispatch, IFTA reporting, HOS auditing, and sales across our Canadian and US operations. The team at CTS is very helpful and a pleasure to work with, and are quick to resolve customer service issues. Some report generation is sluggish due presumably to the sheer volume of data and the dashboard is often delayed when changes are made to assets/landmarks which requires a refresh to correct.

Pros

- GPS dashboard is user friendly overall
- customer service excellent
- good reports and alerts

Cons

- device installation can be cumbersome
- pelican GPS units and driver ID fobs require constant oversight

Response from Titan GPS of Titan GPS

Replied February 2017

James, Thank you very much for your review. We pride ourselves on our support and strive to ensure our solutions are continually enhanced to meet and exceed our customers expectations.

January 2019

Adam from Renegade Hydrovac

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Quality Product!!!

Overall the program is exceptional and would highly recommend to everyone.

Pros

This software allows me to track my equipment with ease. User friendly even for a dummy like me.

Cons

The program updates often and sometimes glitches and I have to exit and restart.

Response from Titan GPS of Titan GPS

Replied January 2019

Thank you for leaving us a review Adam! We appreciate our customer's feedback and appreciate that you're finding Titan GPS so useful and easy to use. We continue to make updates to our system to make it better and better for everyone. Thanks again Adam!

March 2017

Trevor from Arcom Technical Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2017

Great support

The representative and team are very informative and knowledgeable with the system and eager to help out when needed!

Pros

ease of use so far.... Need to use it to its full potential for a better opinion on it, i'm sure it will do well for our company!

Cons

So far I have no concerns to list here.

Response from Titan GPS of Titan GPS

Replied March 2017

Thanks for your review Trevor! We'll continue to work with you to ensure you get the most from Titan GPS.

March 2017

Harpreet from Alberta Concrete Pumping Ltd.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2017

Innovative and Easy.

Good quality work with fantastic customer support. Very easy to use.

Pros

Ease of use and availability on different platforms.

Response from Titan GPS of Titan GPS

Replied March 2017

Harpeet, thank you for your review! Appreciate your comments and we'll continue to work hard to impress you.

February 2017

Tony from SMS Equipment

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

SMS Customer Service

CTS and their product Titan GPS have been an extremely amazing business partner and we are looking forward to our continued growth as a National Account. From the product to the interface and the customer service that we have been provided is second to none. With the ease of the product and the availability of training and benchmarking this tool has really improved not only our ROI but has also helped with visibility and looking forward to the next chapter.

Pros

Ease of use and the evolving reports and interface updates.

Cons

I don't have all my units with the hardware...yet

Response from Titan GPS of Titan GPS

Replied February 2017

Thank you Tony for your review! We really appreciate it. The work you do and the care and attention you put into your fleet operations are second to none. We too feel like business partners and look forward to each new chapter.

August 2017

Steve from Deford Contracting Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2017

Very knowledgeable and learned new things.

Pros

Always happy with new features that help in day to day operations. Ease of use is always a good thing.

Cons

Some days slow at loading. Wish I had more icons to choose from in the vehicle list of assets would be nice.

Response from Titan GPS of Titan GPS

Replied August 2017

Steve, thank you for your review. We appreciate you taking the time and for your feedback! Helps us to continually improve.

August 2017

Ryan from DSL

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017