Asset Panda vs Freshdesk

Asset Panda has 1141 reviews and a rating of 4.64 / 5 vs Freshdesk which has 2232 reviews and a rating of 4.5 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Asset Panda

Freshdesk

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.64 / 5 (1,141)

4.50 / 5 (2,232)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

February 25, 2021

March 29, 2021

Pros/Cons

Pros
great configuration and super easy to customise
Excellent features and easy to use. Mobile phone app is very good.

Cons
At the time the AD integration wasn't live and we had to duplicate our data entry efforts. That's now been resolved.
The only con is how the software is difficult right out of the box. It's extremely powerful so it does take a little bit of time to get used to it.

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Pros
This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.
very easy to use. Support was very responsive to questions.

Cons
The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible
I think the price is right but it is a little too high if you add some features.

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Pricing

Pricing Range

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