About Ellie

Utilizing deep learning and intelligent UI technology, Ellie is a voice-enabled virtual assistant that helps businesses across the BGFI, Telecom, FMCG/Retail industries with employee engagement, cost reduction, and lead gen by automating monotonous tasks. With Omni-channel capabilities, Ellie can be deployed across different customer interaction channels such as IVRs, social media sites, customer-facing mobile apps, and more. Ellie includes work automation, live agent transfers, appointment scheduling, lead capture, survey management, analytics, and more.

Ellie replaces some aspects of live chat and customer service operations by assisting with mundane tasks such as auto-selling, product promotion, appointment booking, and more. As a voice-enabled solution, E...