Freshdesk vs livepro

The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible

I think the price is right but it is a little too high if you add some features.

Setting up scopes and roles can at times be a little difficult; however Livepro are in the process of updating this function to allow set up of roles and scopes to be a bit more user friendly.

There are some features that I think it would be nice to have, but with the constant upgrades and enhancements they make I'm sure it won't take too long to get all the improvements I wish for.