Freshdesk vs Mojo Help Desk

Freshdesk has 2232 reviews and a rating of 4.5 / 5 vs Mojo Help Desk which has 68 reviews and a rating of 4.47 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Freshdesk

Mojo Help Desk

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.50 / 5 (2,232)

4.47 / 5 (68)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 29, 2021

December 13, 2020

Pros/Cons

Pros
This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.
very easy to use. Support was very responsive to questions.

Cons
The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible
I think the price is right but it is a little too high if you add some features.

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Pros
This software is very easy to use and has given me the opportunity to make triple the amount of dials I was able to make with other programs.. The information is gives is also very reliable
It is easy to set up, easy to use, and they regularly add features. Their support (the rare times we need it) has been outstanding.

Cons
Without some considerable programming ability it seems impossible to create tickets based on a data feed. Support for common day to day activities is good but not for more involved activities.
If you are looking for a shiny and pretty dialer this is not the one. It is a very basic format. Other than that I love it.

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Pricing

Pricing Range

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