Freshdesk vs Wrike

Freshdesk has 2232 reviews and a rating of 4.5 / 5 vs Wrike which has 1639 reviews and a rating of 4.24 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Freshdesk

Wrike

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.50 / 5 (2,232)

4.24 / 5 (1,639)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 29, 2021

March 15, 2021

Pros/Cons

Pros
This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.
very easy to use. Support was very responsive to questions.

Cons
The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible
I think the price is right but it is a little too high if you add some features.

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Pros
Super easy to communicate with my team and complete tasks.
We have used Wrike for a while now and it has been great for us!

Cons
I really loved this program, however sometimes the login session becomes slow and there are some synchronization details.
The software can be glitchy at times, but the customer service that Wrike provided was always spot on and they helped resolve issues quickly.

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Pricing

Pricing Range

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